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    Walgreens

    2.0 (1 review)
    Open 9:00 am - 9:00 pm

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    2 years ago

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    Ask the Community - Walgreens

    Walgreens

    Walgreens

    1.9(21 reviews)
    2.4 mi
    $$

    I've been a loyal Walgreens customer my entire life--my parents filled my prescriptions here when I…read morewas a kid, and I've continued that loyalty as an adult. After my recent experiences, but specifically my experience tonight, at the Central Ave location, I'm honestly questioning why. I had a prescription that had been pending for an entire week. I was told it would be ready today, yet I received no updates or communication of any kind. Because I needed it urgently, I called the pharmacy multiple times throughout the day. Each time, my call was either picked up and immediately hung up, or I was left on hold for extremely long periods--over 30 minutes once, and more than 16 minutes another time and then was still hung up on. When I finally reached someone, the situation somehow got worse. The woman who answered was shockingly rude, dismissive, and completely unwilling to help. She told me she had been on vacation and had "no idea" what was going on with my prescription. When I asked if she could check with another employee, she refused--not because no one was available, but simply because she didn't want to. She also said she couldn't help because it was "late," even though I had been calling all day and being hung up on. She showed zero concern when I explained how frustrating the repeated hang-ups were. She wouldn't check other Walgreens locations in Hot Springs, wouldn't look into the delay, and wouldn't offer any solution at all. The call ended with her giving me a sarcastic, cheerful "no problem" after providing absolutely no assistance. This level of customer service is unacceptable. The lack of communication, the repeated hang-ups, and the outright refusal to help were beyond unprofessional. I've trusted Walgreens for decades, but this experience at the Central Ave location was genuinely shocking. Walgreens needs to address this immediately. No customer should be treated this way--especially when they're relying on a time-sensitive prescription.

    Horrible customer service and I will never use them again. I wasted 1hour waiting on a Rx that a…read moretext was sent to me at noon and went at 5pm to get it and they didn't even have it started.

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    Walgreens
    Walgreens
    Walgreens

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    Kroger Food Stores - logo

    Kroger Food Stores

    3.7(7 reviews)
    0.4 mi
    $$

    You have to empty your own cart onto the conveyor belt at the register…read more The Pharmacy here has a drive thru and they are great and they know you by name. I only shop here when I'm getting meds but it's a good store.

    FLORAL REVIEW I used…read morethis location for my wedding bouquets. I know what you're thinking and I was there too at first. A grocery store for a wedding?? I decided at the LAST MINUTE that I'd like to have a bouquet for my bridal pics. Coming from out of town, I wasn't sure what to do. I called and spoke with the floral manager, I believe his name is Ron, and told him what I had in mind. He communicated with me by text message and photograph to show me what he'd created. That was actually HIS idea! The first bouquet that in my mind was going to be so awesome turned out to be a bit odd. This was my contraption and it just didn't work out. I sent him a photo back and by the next day he'd recreated the pink rose and lily bouquet to a T! The prices were amazing, as well! I absolutely wanted to use them for my wedding after the awesome service for my bridal bouquet. I wanted to have the same bouquet for my wedding and let him use his imagination for my bridesmaids, corsages and bouts. I had no clue what they'd be like but when I saw them, oh boy! He'd created these rustic, blue and cream bouquets. They were beautiful! Everyone's flowers were so awesome and at one bridal bouqet, 4 bridesmaids bouquets, 4 corsages and 10 bouts, we cashed out at less than $300.

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    Kroger Food Stores - Pharmacy hours with drive thru

    Pharmacy hours with drive thru

    Kroger Food Stores - Salami that still has vacuum seal intact but was stored at wrong temperature and is spoiled on the shelf

    Salami that still has vacuum seal intact but was stored at wrong temperature and is spoiled on the shelf

    Kroger Food Stores - Meat with torn plastic that was handled by customers then rewrapped and placed back out for resale by the meat dept worker

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    Meat with torn plastic that was handled by customers then rewrapped and placed back out for resale by the meat dept worker

    Village Health Mart Drug

    Village Health Mart Drug

    3.7(3 reviews)
    15.2 mi

    Up until today, I've usually been pleased with the responsiveness and treatment. However, today I…read morearrived at the drive-through window and the vehicle in front had just pulled out. The woman walked off without acknowledging us at the window. I figured ok there's someone at the counter, so I can wait a couple of minutes. 10 minutes later, still no acknowledgement and the woman walked past the window several times. Definitely cold outside, but no such thing to say "we are backed up, could you come back later, etc"... nothing .... I was there to pick up 2 Rx after receiving a notification from the pharmacy. So will try again tomorrow, but I certainly hope it is a different person than the one today.. Follow-up Friday Jan 5.... drove up to the window, one car in front, then I pulled up, got immediate attention, order was filled, person at window was very pleasant, and this is the type of customer service I've been use to... so I figure, might have been a new person the other day or maybe they were short-handed.... so today my review would be 5 stars.... so I'm upgrading the numbers above...

    I love this place. Of course IF you are all INTO waiting a couple hours then head on out to W*****t…read moreor W***g***ns and catch a nap in the car or something. But if you are Like me and used to small town fast sweet service then - Sister! This pharmacy is for you!!! I much much prefer doing business with real small town people who know me and appreciate my business AND take the time to check my meds and remember me from each time I visit. Very fast. Very efficient and cost the same. AND very close!!! I stand amazed when I see all the people sitting in chairs waiting at some huge places as those I mentioned. I detest waiting. If you concur check them out!!

    Walgreens - drugstores - Updated May 2026

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