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    Walgreens

    2.3 (109 reviews)
    Closed 8:00 am - 9:00 pm

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    3 years ago

    Muhammad one of the sales associate is very friendly & welcomes everyone who comes in ! Bathrooms were clean.

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    4 years ago

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    5 years ago

    Worse service I have ever experienced at any pharmacy. They put me on hold without giving me an opportunity to say anything.

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    Page 1 of 3

    Ask the Community - Walgreens

    Review Highlights - Walgreens

    Maria in the Photo Department gave excellent customer service.

    Mentioned in 2 reviews

    Read more highlights

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    Walgreens

    Walgreens

    2.1
    (163 reviews)
    2.5 mi
    $$

    Zero stars if I could…read more I called to check the status of my medication. The person who answered didn't greet me or say anything, so I explained the reason for my call. He abruptly responded, "Name?" After I gave him my name, he put me on hold without saying a word. A few minutes later, he came back on the line, but I couldn't clearly hear what he said, so I politely asked him to repeat it. His response was, "We're super busy in the store, okay? Your medication is ready," and then he hung up. The next day, I went through the drive-thru to pick up my medication. I waited for a while, and no one greeted me or acknowledged that I was there. I finally pressed the call button, and the woman who answered rudely said, "We saw you. We're busy in the store." I'm not sure why they seem to think customers can somehow see how busy they are over the phone or through the drive-thru speaker. Being busy is understandable, but there's no reason to be rude. A simple, "Thank you for waiting. We'll be right with you," would have made all the difference. Courtesy and basic customer service shouldn't disappear just because the store is busy.

    This is a ZERO star review…read more As a member of Yelp, I try to be very objective about the places that I go so that it helps others make informed decisions on where to eat or get various forms of help. I am proud to be an Elite member. However in this instance, I am a very upset father. I have two daughters that have Nephrotic Syndrome, a kidney disease. One has already had a transplant and the other is on dialysis awaiting her transplant. For my daughter who has had her transplant she is on certain medications that require a very strict schedule and cannot be missed. Now my daughter does have a tendency to order her refills late, but on this case that was not the issue. So I called in the refill and it was to be ready at 3:15PM. So I call at 5 to make sure it is ready and it says it will be ready at 4 PM which told me they did not it in stock because for some reason they don't stock enough of this medication. So, I am waiting on hold for an hour. Not 5 minutes or 10 minutes, an hour. 1 person in front of me for an hour, ummm no. That is what you call laziness and not wanting to pick up the phone. They had two people working along with the pharmacist. And not one of you can answer the phone. GARBAGE So I hang up and call the store manager. Not there but shift lead answers and says she will transfer me to the pharmacy losing the direct line. What happens, no one answers. So I call back again and I tell her I will wait while she gets them on the phone. Finally the pharmacist answers and says they don't have the full amount but can fill a partial. That is fine, but answer the freaking phone. You are not that busy, it is just laziness on the part of your employees. It is pitiful for someone to have to go through that. It is very unprofessional and a very bad look. It is not the first time I had to wait on hold but it was never that long by a lot. Get your act together and make sure your employees act accordingly. RIDICULOUS!!!!!!!!

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    I found this
    I found this
    I Purchased 12/18/22, expired on 10/22.Have receipt. They refuse to return it. Then lied and said out of stock.
    I Purchased 12/18/22, expired on 10/22.Have receipt. They refuse to return it. Then lied and said out of stock.
    Crazy prices compared to cvs no wonder the store is almost empty but their opening 24hrs is service to community.

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    Crazy prices compared to cvs no wonder the store is almost empty but their opening 24hrs is service to community.
    CVS Pharmacy

    CVS Pharmacy

    2.7
    (76 reviews)
    1.5 mi
    $$

    The GOOD was I found what I needed a charging port !!! And I even bought a package of 15…read moreindividual packets liquid mouthwash ON-THE-GO to use in my travels!!! The BAD part was a rude male staff who had an attitude while assisting me at a self checkout register ... I questioned the price of the charging port which I read wrong perhaps and he rudely told me " """"SO YOU WANT IT OR NOT???""" ..I was just in a hurry so I purchased it cause I was in awe with his abrupt tone of customer service !!!!!!! Another BAD thing that happened when after leaving the store and got to my destination I checked my receipt and I was charged an extra item of $17.49 that I didn't purchase!!!! I had to take another trip back and while explaining it to the same rude guy he cut me off before letting him know that i was charged with something i didn't buy .... he rudely said ... ok you don't have to tell me all that .. are you returning them or not?!!?#%^^ After waiting for awhile to resolve my dilemma.. he still couldn't figure out why I got charged he refunded me anyways That's Good!!!

    '26: - Slow in-person cashier service. Sometimes seems…read moreunderstaffed. + Still polite, helpful staff though. + Fast remote photo print service. . Parking ample but sometimes crowded. '25: + Efficient service. Polite, helpful staff. Got what I needed, in and out lickety-split. Ample, spacious parking. Conveniently located right by the 405.

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    Walgreens

    Walgreens

    2.1
    (134 reviews)
    2.8 mi
    $$

    CUTE ARCHITECTURE! I love the Westminster aesthetic which combines quaint European culture with…read morewell-known store franchises. This Walgreens is neat on the outside, but pretty basic on the inside. I also felt it was a little empty in the front (near the register), it lacked products and staff. I came in on a Friday and was not greeted, a little more customer service would go a long way in otherwise sleepy store like this. The rest of the store is well-stocked with gifts, flowers and stuffed friends (Squishmallows). I found an excellent supply of CHANSEY Squishmallows from Pokemon and my heart was overjoyed. We came in to buy some flowers for a deceased relative down the street at the Westminster Memorial. My parents said the single roses were $5 each and the bouquets were very expensive! We adapted and bought some flowers, but this felt a little excessive on the store's part. This location is right off Beach and has a 30 min. parking limit.

    I tried to check out at the register at 8:22 AM today. I wanted to use my $10 gift card from…read moreWalgreens that I got from Bilt credit card. Which iwalgreen has a sign on the door that says they partner with. However, I was denied that privilege. She refused to scan the barcode from my iPhone and she also refused to enter the number manually. Her name is Maria. Her name tag says lead shift supervisor. She needs more training and needs to be better informed. I loved her professionalism throughout our tense interaction. However, she did insinuate that I was a scammer, which was extremely insulting and degrading. I'm not sure what lead her to that conclusion. In the end, we both kept our composure. Well I had to because I was with my nine month old baby whom was sitting in a stroller and observing her father's action/reactions. So my daughter and I ended up walked out of there without my 2 L'Oréal hair dye, Olay Regenerist face cream, Olay Eye cream, and my daughter without her toy pig that wiggled its tail (a little overpriced in my opinion). As a business owner, I would most likely terminate this employee. The business lost a $100+ transaction over a $10 gift card.

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    Walgreens
    Walgreens
    Walgreens

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    CVS Pharmacy

    CVS Pharmacy

    2.6
    (49 reviews)
    2.3 mi
    $$

    This is my new Go-To CVS when in Orange County…read more It's a small CVS but usually well stocked, clean, well lit, smells good, has a positive vibe with helpful, sometimes friendly employees. For people that don't live in the LA area--coming to this CVS from an LA CVS is like going from the dungeon to the penthouse. It's a whole other system and distribution and product availability in the LA market I have been told -- than OC so I am always happy to shop in an OC CVS--especially this one. This CVS has their own large easy free parking lot--enter from Beach or Warner. My only beef is that because they don't want to have to clean up from the homeless that like to use a restroom for 30 minutes to SSS, they tell all their customers that the restroom is out of order. One time they let me use it and it was the most beautiful restroom of any public restroom ever except some of the newer Irvine City Parks. This CVS restroom is nicer and cleaner than most people have at home.

    I had to go to the store again, and the same heavy, blonde guy, with glasses was working. He's so…read morecondescending, it makes me sick. This time I received the butt-end of his "customer service.". It's always a hit or miss when it's time to check-out. 9x out of 10 you have to do self-checkout. Today was one of those days. The machine greeted me. It told me to put my phone number in if I am a rewards member. Check. It told me to scan my items and place my items in the bagging area. Check. It asked me if I wanted to purchase a bag. I pressed the button that said, "I have my own." It said, "Please place your bag in the bagging area." I placed my bag on my groceries. It repeated itself. Heavyset blonde dude happened to be walking by so I said, "Sir, this is not registering my bag." He walks up and has to make a stupid comment about, "You're not doing it right. You should have put your bag down before you scan." I tried cutting him off saying, "Yeah...I know," as I didn't want his lecture or I would have probably been 86ed from the store. He takes the screen back to a bag purchase page and says, "This is what you're supposed to do.."..and I clicked 0 bags. You know what, I wish I would have gotten his name. He's a complete and total condescending employee for want of an insult. He needs to sit his rump in the office, and take a course on the computer for customer service. I'm not a cashier, how am I supposed to know wtf to do at your robot registers? You're trained in that, not me.

    Photos
    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    CVS Pharmacy

    CVS Pharmacy

    2.1
    (160 reviews)
    4.0 mi
    $$

    I went to the CVS on Brookhurst and Ball the other night…read more It was about 9 PM I believe There's a young lady checking out a customer ahead of me and he seemed to be a little disoriented or not paying very much attention or whatever Anyway, a young man named Donald (if I got the name wrong I apologize it was a African-American young man probably 25 to 30 years old) and offered to help me He was super nice very attentive and helped me actually make a couple changes on my CVS account which saved me a third on my bill Hopefully the management team there recognizes the review and lets him know that I thought he was amazing Thank you, Donald! You are a rare breed these days

    I had my prescription sent here due to it being one of the only locations with 24/7 pharmacy…read more I landed late at LAX and had to go straight to urgent care and ended up here. The pharmacy technician apparently left without getting a backup for the poor pharmacist. He was swamped with work and had dozens of patients from the same urgent care I came from waiting for scripts. The problem was that nothing was processed in the orders received and people waiting had others who came after had their scripts filled straightaway and leaving. I sat there like an idiot with other very sick patients well into 1am. And my insurance information wasn't taken in correctly so I paid full price. I was in no mood of waiting more so I can do an all nighter at this sketchy CVS. The outside of the store doesn't seem safe as many homeless people and other hoodlums were smoking and dealing god knows what. Certainly not a place young female should be going unaccompanied at night.

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    Walgreens - drugstores - Updated August 2026

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