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    Recommended Reviews - Walgreens

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    Ask the Community - Walgreens

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    Walgreens

    Walgreens

    2.0(8 reviews)
    1.5 mi

    It is incredibly frustrating to deal with a broken system, especially when it involves your health…read moreand your time... I am writing to formally express my extreme dissatisfaction with the systemic operational failures at Walgreens Pharmacy. For over a year, I have consistently faced significant obstacles in receiving my medications--issues that stem from corporate-level logistics and software failures rather than the local staff. I want to specifically note that the staff members at my local pharmacy, including Pharmacist Emma and Assistant Sarah, are consistently professional and kind. My grievance is not with them; it is with a corporate structure that sets both employees and customers up for failure. Key Issues: * Inaccurate Automated Communications: I frequently receive text notifications stating a prescription is ready or being filled, only to arrive and be told it has been "erased" from the active queue or is "hanging out in a box." This indicates a massive disconnect between your digital systems and actual inventory. * The Walgreens App: The prescription history and logging feature is consistently unreliable. Important prescriptions are no longer being logged properly, making it impossible for a patient to track their own medical needs. * Backorder Mismanagement: Today, after waiting in a long line, I was informed my prescription is on backorder with no available date. It is unacceptable that Walgreens does not use its automated text or call system to notify patients of backorders before they travel to the pharmacy and wait in line. * Burden on Staff and Patients: Forcing sick, elderly, or disabled customers to wait in long lines or drive-thru lanes just to receive bad news that could have been sent via text is a failure of basic service. Furthermore, it is unfair to place the burden of these corporate logistics failures on your frontline staff to communicate in person. Required Actions: 1. System Update: Upgrade your notification protocols so that patients are immediately alerted via the app or text when a medication is on backorder. 2. Inventory Management: Increase the stocking quantities for frequently used medications to prevent these chronic shortages. 3. Digital Fix: Address the bugs in the Walgreens app to ensure prescription histories are accurate and transparent. Walgreens' lack of a clear, accessible written complaint channel is telling, but hope this matter is escalated to a regional or corporate manager who can address these logistical gaps. Customers deserve a reliable way to receive their medicine, and your staff deserves a system that actually works.

    Jenkins Rd Fort Pierce -The absolute worst pharmacy ever!! Don't bother trying to get any help…read morefrom their corpo office or an area supervisor they obviously just doesn't care Theor customers are expendable Not only is the pharmacy staff extremely rude they could give 2 craps about your health If Sunny is there all is well however if he isn't there to order your prescription and be there when you pick it up forget it Sad always been a Walgreens customer and store is right NEXT door I will drive 20miles to get my meds from CVS. Sad also is they probably wont give a damn about this review either

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    CVS Pharmacy

    CVS Pharmacy

    2.3(6 reviews)
    1.9 mi

    I never had issues with any Publix pharmacy in over 20 years of service. My insurance switched and…read morethey now force me to use CVS. Other CVS stores I tired have been okay but the pharmacy at Taylor Creek Commons store closest to my home is hands down the worst pharmacy I have ever used in my life. They go out of their way to ignore you and/or flat out refuse to help you. Needless to say the only way to get them to do their job is to call corporate customer relations. Corporate will contact this joke of a pharmacy and force them to handle whatever the issue is you need help with. I wanted to share that tip for anyone using this circus pharmacy. I personally am switching to the pharmacy on US 1 and Virginia in Ft Pierce.

    Worst CVS anywhere! They will not answer the phone at all. You can leave a message for a call back…read morein about an hour. My neighbor is 85 years old & does not drive. She called to see if her prescriptions were ready, never got through to any person nor got a call back. I tried to call for her, so I didn't waste time driving there & finding out that the prescriptions weren't ready. Same deal. You cannot get a person on the phone. This is ridiculous and unacceptable for a pharmacy. This is why I switched all of my prescriptions to the Publix pharmacy. I can always get a pharmacist or a tech on the phone. My neighbor is switching her prescriptions to Publix also. It does no good to complain to the management because they just say they are too busy to answer a phone. They would rather inconvenience their customers rather than have one person to pick up the phone and answer a simple question. Most of my prescriptions at Publix are also cheaper than at CVS. CVS is just too big.!

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    Walgreens - drugstores - Updated June 2026

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