I have been going to this Cricket in Vero Beach for approximately 10 years and have nothing but…read moregood things to say about them. They have always been knowledgeable, helpful and kind. We are a family of four and I love that Cricket's family plan is the best rate for us that I've found anywhere! I like that you can buy an unlocked phone (that you purchased anywhere) or buy one from them. Of course, new customers get a heck of a deal on a new phone, so if you're looking for a new carrier, check them out.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Vero Beach store today.

My problem was solved in a very timely manner and the owner/tech was knowledgeable about my…read moreinstrument.

It would have been nice if I was told that the screen replacement was a knock off and would drain…read moremy perfectly fine battery and disable certain apps and drop calls. I tried to save money and not purchase a new phone...now my new phone will cost me $176 more...I will never be back to this business! If they would have just disclosed it wasn't a genuine Apple display and what the ramifications would be, then I could have made an informed choice...NOT in today's world..buyer beware!!!!!

Very professional and very knowledgeable Took care of us…read moreright away and solved our problem would definitely go back

FOUR times now a tech has been a no-show. If this is how they treat potential new customers, I…read morecan't imagine how they treat existing ones.

We had been having issues with our bill for over 6 months. Many phone calls and online chats…read morelater, we were still paying for a phone we weren't using as well as a watch that we had returned. We decided to go into the store to speak in person and were helped by Kacey Marcellus. He was kind, patient and understanding. He got on the phone with a specialist and after some back and forth he got us our refunds. We we're so grateful for his help.

Another amazing visit at Verizon. The guys were professional, polite, friendly and was eager to…read morehelp solve my problem! Thanks to the Vero Verizon team!

Go see Patti, i was avoiding upgrading my phone because of the hassel of getting all of my apps,…read moreemail etc working but she walked me through everything and the new phone is working perfectly after 45 mins

The most Awful customer service for an over 30 year Verizon Customer…read more That's what I get for not going to a corporate store. I am knot sure who the TCC owner is, but i do know for sure, I will be moving my account to AT&T on Monday morning, first thing. I ve never had any good experience at any Verizon store, but this guy could be in charge of teaching the rude Classes.

Adriene, the store manager, was quick to help me with the phone I had bought from Apple. I was…read moreshocked to learn that if I had actually gone to a A for my new iPhone SE, it would've been free with a trade-in. So much for the for $450 I paid at Apple. The Apple phone did not come with a Sim card. All my previous AT&T phones always have a Sim card. I know where I will buy my next new phone. From my very friendly and helpful local AT&T store.

They are so incompetent. Can't answer simple questions about billing and couldn't/wouldn't set up…read moremy new phone

Best AT&T staff yet. I came to this store with a complicated sign up for TV and Internet and have…read morebeen helped, with patients, by David Bailey. I have pestered him with questions over past week and I have been received with kindness and professionalism. I will recommend him, and this store, to all my friends and neighbors. Ron H.

From the owner: AT&T, serving over 81 million wireless customersread more

Don't try to get a hold of these people, they don't return phone calls, they don't check…read morevoice-mail, half the time voice mail is full and you can't leave a message. Then they close out your ticket with Asurion when they never even called you back! Was trying to get my TV repaired with the Asurion insurance through BJ's what a joke! Now I have to start over again with a new claim and I made sure I would not get this company again! I'm not even sure they exist!​ Thanks A1 for wasting my time and bow I still with out a TV during the holidays no less!

This has been one of the worst customer service experiences I've had…read more I paid for a protection plan, scheduled service twice, and no one showed up either time. No call. No explanation. Nothing. This service company Assurance keeps assigning is almost impossible to reach, and when you finally do, they act like your time doesn't matter. What's worse is that Assurance knows this--because I complained after the first missed appointment--and still reassigned the same unreliable company again. I even contacted Home Depot, where I bought the appliance, and was told I had to keep dealing with Assurance since that's the insurance I paid for. So basically, I paid for coverage and got stuck in a loop of missed appointments and finger-pointing. I read one review stating that it is not this company's fault when they do not show up because one as a customer has to call them after being assigned by Asurion. This review explains that the procedure is that us as customer have to call the company once Asurion has assigned our claim/repair to them because they are not informed about it by Asurion. Well, both times we did just that, as soon as I our case was assigned to them, I called them and they confirmed the appointment and stated that the date of the service, they will call with a more accurate time slot. Both times we made arrangements so either my wife or me would be here waiting because we did not want our daughter or my mother-in-law or my brother-in-law handling this. We kept calling this company to inquire what happened with the service appointment, but they were either impossible to reach or rude and less than helpful when reached. Talking about this experience with my sister, we found out that she had the same bad experience of no show and rude answering from the staff. Reading all these reviews I can see that this is a pattern with them, and following the steps that the one favorable review I read here was not the solution. I wonder if this is part of the reason Home Depot has Allstate now instead of Asurion. It is a shame that one gets no service after paying a 5-year insurance. Bottom line: I paid for insurance and received zero service; we contacted the three parties related to this claim, the vendor, the insurance, the service provider assigned to our case, and we were trapped in a loop of non-compliance and finger pointing. I have lost my confidence in Home Depot, for they keep this going, and in Asurion for they keep assigning the same provider. I would be looking at other stores to do my purchases. Save yourself the frustration.