Great customer service...Always! This particular visit Nivea was So So Helpful! She showed me a new way I can check to see which coupons apply to which deals etc. She was so Very Patient and Very Polite! Also the store is very bright open and clean! Thanks again Nivea..! read more

This was the worst Walgreens experience I have ever had. My daughter had an ear infection so I went to the doctor at 7am for her infection. The doctor called in a prescription at 8:30. While I understand this pharmacy doesn't open until 9, so I went right at 9 and the First Lady I talked to was extremely rude, assuring me they just opened and it was not ready. I understood and left and came back around 3pm after having my daughter at home with this ear infection all day. They took forever to wait on me, they were not friendly and said it wouldn't be ready until 4pm. I told them this is my 2nd time to come back after coming this morning. That was ridiculous that it takes 7 hours to get a child's medicine ready that is in pain. They were not apologetic or anything, just were getting it ready when we can. Completely ridiculous. read more

Bummer to see the one star reviews here - I had a positive experience. I was here mostly for the Allpoint ATM at the front of the store but after that transaction was complete, I walked the rest of the store. This Walgreens is consistent with others I've shopped the last year or so. Once you're through the door, it could be Knoxville or Indianapolis or Saint Louis. Same exact layout. This store was tidy, decently stocked and clean. Other than some trash in the parking lot, a good experience. [Review 2561 of 2024 - 1231 in South Carolina - 23572 overall] read more

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I've been a customer of this location since it first became a drug store. so I've been with this Walgreens since it opened. i reached my limit with them today. my doctor called in a new medication for my chronic and severe pain issue. the only drawback is you will get sick if you skip a dose. Walgreens texted that there was an issue with insurance for the 40mg. my insurance paid for the 20 mg two months ago. a week later they still have let me know nothing. So I call...seems my insurance refuses to pay. but did they let me know that? no, they said they were working on the issue. I run out of medicine in two days. I call the insurance and my doctor. insurance says it'll pay for 2 20 mg a day but not a single 40 mg a day. so the doctor calls another prescription in at 11:00. at 4:30 it still wasn't ready, but would be at 5:30. so my husband waits in line at the drive thru for half an hour only to have the window close two cars ahead of him. so he goes inside. the girl inside, the one with the real low voice says theres still a problem with the insurance and she's closed so she can't fix it. I'm now two days without the medicine and really understanding why they say you cannot skip a dose. I call and they tell me it's ready. so I go up there to get it and they can't process the insurance. seems like they would have made sure before they told me it was ready. Had the grip last night taken five minutes to help my husband last night we would have known the problem that would transpire today. my father had a mom and pop for forty years. not once did we tell someone we couldn't help because it was time to go home. not a single time in forty years. now I get automated calls from this place at least twice a week, I get texts also at least twice a week to tell me of upcoming prescriptions that I'm not put of but they can't call me to tell me my insurance refuses to cover a medicine? they said they could take care of it on Monday. I have an 88 year old mother who lives two hours away that I help take care of. I'm leaving on Sunday to do that. So not only will I not be here to get the medicine, I will have been without it for five days...and likely feeling pretty bad over it. did I mention its bad to quit this stuff cold Turkey? then the pharmacist asked me if I was still taking the former medicine...I told the pharmacist two months ago that I wasn't and she said she would cancel it, obviously it didn't get canceled. how are they this inefficient. this is not an isolated instance. in fact it's the norm with this place. this was the last straw. I'm coming back in town in a week and all my prescriptions are getting transferred. ...this is the most pathetic excuse for a business that I've ever seen. anyone living in Tega Cay should be aware. Update....i opened my prescription...they filled the WRONG one. My doctor called I a new script yesterday at 11:00... they filled the old one they knew would not go thru insurance because it had already been denied..then kept asking me for a different insurance card and could not seem to understand why it wouldn't go thru. I told them multiple times that insurance would not pay fir the 40s but they will pay for 2 20s...yet they still filled the 40s abd not the new script fur 2 20s... WTF? read more

Express package sat in the closet for two days. Called into FedEx 1800 number. They said the store associate marked it as Ready for Pickup. As in the receiver of the package could now pick it up. Except the recipient is in Florida and this store is in NC. Will never step foot in this or any Walgreens again. read more

The older man at the checkout is so rude. And the guy at the photo center basically said he couldn't do anything to help me and to come back on Monday! What? Not planning on returning to this location ever! read more

I went to fill a prescription. The pharmacist(??) barely communicated and seemed to be handicapped in some way that affected her performance. She literally barely said anything, especially when I said I would have to come back. She just walked away. read more

I'll never use this Walgreens again. Called in around 2:00pm to see if they had the TDAP vaccine. They said yes and to come in any time after 3:00pm. Came in at 7:00p and was told they stopped giving anything other than "one type of vaccine" (assuming COVID) after 5:00pm.... I'm 8 months pregnant and the girl told me they're "too busy" and to "come back tomorrow". Seriously f*** this place..... read more

I was asked by the cashier to put my shopping basket back where i got it after shopping. When I asked her do they not sanitize the shopping baskets after each use, i was informed that they do not sanitize their shopping until the end of the night!!! Consumers Beware!!! Make sure you use your own bag and sanitize! read more