I was in the store today to pick up pictures. The cashier tried upselling me on the rewards…read moreprogram. She said it was a FREE 30 day trial and that they needed a card on file for the upcoming charges in a month. Tried it 3 times and it didn't go through. Went to another register where she handled everything on the touch screen (because I assumed she knew what she was doing) and my card got charged $24. I told her 4 times to cancel it and refund my money AND SHE CONTINUED TO TRY TO CONVINCE ME TO KEEP THE PROGRAM! Meanwhile, the line was six people deep and her only concern was me keeping the upgraded rewards program. Then she tried to give me $24 in coupons to make up for it! I started crying out of anger and called customer service in my car. And the operator STILL tried to convince me to keep it! They said it was still pending and I needed to call back tomorrow. I've been going here for years. Never again.

Pharmacy staff and head pharmacist are the best! We have a kid w complicated medical condition,…read morewith various doctors, meds, insurance and Medicaid. They've been great at troubleshooting any problems and finding workarounds for any glitches. Very helpful, patient and professional!

Dealing with this pharmacy is exhausting lol. I feel like they don't listen, which is why I've had…read moreto keep going back for my prescription, and still only have 1/4 of it. Last week my doctor sent over the script. A couple days later I called to confirm it was in but no one was answering the phone so I just drove over. They said they didn't have it and needed to order it, and to come back tomorrow. I confirmed that was for the medication, syringes, and both needle sizes, and she said yes. I came back a couple days later and they handed me the prescription. But I looked in the bag and it was just the vial, not any syringes or needles. I got back in line and they said they didn't have any and would need to order them, and for me to come back tomorrow. I asked if that was for both needle sizes and the syringe, and she said yes. I got a voicemail that my prescription was ready to pick up. I checked the app and it was one of the needle sizes. Not the drawing needle or the syringe. I gave up at that point. I'm not going to keep going back and forth so I can slowly piece together my prescription. I'm paying out of pocket so I'll go back for the medicine itself, since this place has the lowest price. But I just ordered from a medical supply store to get the rest

This is a horrible pharmacy. I have endured it for years but have now finally given up. I am…read moreswitching pharmacies away from RiteAid. I am tired of being abused. Each month, I call my prescriptions in. EACH month I received multiple messages that my prescriptions are ready to pick up. EACH month, after waiting several days, I go to the pharmacy to pick up my meds. EACH month when I get there, I am told they are not ready. EACH month I have to make at least two and often three trips to the pharmacy just to pick up the meds. It is crazy. I would strongly recommend to everyone to avoid this pharmacy like the plague.

Without fail this place is a disappointment. On a Friday evening at 630 their are three lanes open…read morea d 100 people in line lol. Every time man. I should learn my lesson and go to the White store in WG. I may be done faster. The Supervisor here is a hard worker, respect, whoever is running this dump should be fired.

I went there last week. The parking lot had absolutely no lights on. It was extremely dark and…read morepeople were milling around trying not to get run over. Even the letters on the lit WALMART sign were not all working. There were long lines to check out. On the bright side, the gentleman in the electronics department was very helpful. He found my item and quickly helped me purchase it. If he wasn't there I would have left the store without my item, due to the slowly moving long lines at the checkout counters.

Never found a drugstore like Adams Discount Pharmacy. They are very friendly and extremely helpful…read more Their prices are truly unbelievable compared to CVS & other monopolized pharmacies. My copay for the exact amount of pills & same prescription is three times less than the other pharmacies. No long lines & the staff are kind & personable. I've been going there for 15 years. . E Hughes

Nothing can be improved. The new owners have bad business practice. Don't appreciate your customers…read morethat have been coming here for years. And they don't deserve to have the name.Adam's pharmacy and be the owners go somewhere else.Cvs is even better

Friendly, local, and familiar - that's how I would describe Chestnut Hill Pharmacy…read more The staff here work quickly and are relational with customers. They remember my family and that we are from the neighborhood. The store has plenty of essentials and if there is anything you need they will order it for you. I will continue to support this pharmacy because they are making an effort to keep Chestnut Hill a wonderful place for residents and visitors alike.

What happened to Chestnut Hill Pharmacy??!! Called today and was forwarded to a Rite Aid! I was…read morejust there a few days ago and no one said anything to me about closing. Not only is that very rude, they forwarded my personal information to a different pharmacy without notifying me! Chestnut Hill was a great little pharmacy, one of few local pharmacies left. They were great, until the weren't! They should have let their customers know what was going on, as any decent business owner would do. Now the search continues for a new local pharmacy....any ideas?

I've come to the Acme Pharmacy on Crittenden for shots for several years and they've always been…read moreprofessional, fast, and friendly. Yesterday a staff member went above and beyond. My doc's office had let me know that I was overdue for two shots (when's the last time *you* had a tetanus shot?!) so I called the pharmacy to confirm that they could do them both and went during the hours they do injections. It was a Friday - I wanted a couple of days to recoup if I had a reaction - and was disappointed when their computer showed that they had one dose left of one shot but it wasn't on the shelves. One of the pharmacists said that they weren't busy and offered to go to another Acme pharmacy right then to get it. He was back in 15 minutes, I got my shots, and am very thankful for his generosity.

A young black small female hit my car and drove off I seen her bag and it had head and shoulders in…read morethere and it look like she didn't pay for it.

I stopped using CVS in Roxborough because their prices are always more than other pharmacies even…read moreusing Good RX they are the highest price. When i chose my prescription plan it was a different plan and was taken over by Aetna. I hate Aetna because they are always highest price. I call it CORPORATE GREED. In addition to the price the CVS pharmacy is run poorly and very annoying to use. Other pharmacies answer phones quickly but CVS puts a customer through too much aggravation and long wait periods. Also, a lot of incompetence. Other pharmacies in area are better. I am senior citizen and don't have employee insurance which is much cheaper. Marge 8/14/2024

Ok until you have to talk to a person, can't reach anyone, all automated b.s. Have to use it…read morebecause of employer.

Do not go through the drive-thru at least. The people are dismissive and rude. I was trying to pick…read moreup my prescription and they said that they didn't have it and sent me to a different CVS. I asked if it was something I did wrong and they said "no." But didn't have an explanation for why they didn't have it? I don't know just a very awkward and rude experience I would try a different CVS.

This CVS is a little more hectic and busy than you might expect from its sleepy exterior, but the…read morestaff manage to remain friendly and helpful.

alwaysusan@yahoo.com I would like to raise the alert about…read morean experiences I had at CVS in Chestnut Hill. I recently had my prescriptions moved to CVS following the closing of the Walgreens I had used for years. On the first occasion I visited the store there was an issue with my prescription, but the issue the second occasion is just DANGEROUS. My doctor prescribed 3 new medications for me, a steroid, an antibiotic, and an inhaler. As i observed the person helping me present me with 5 bags of medication i jokingly told him i am apparently sicker than i thought. I asked him to check the bags again and he assured me that they were all in my name. When I checked the bags I realized that 2 of the bags were for steroids 1 at a higher dosage than the other, on further examination I realized that the higher dose bag was the old prescription from the 1st time i had filled my prescription there. I said to him that that was the prescription which I purchased the week before. I checked the label and the date file was 6/16/25. When I got home i crosschecked the medication I received to ensure that they were consistent with the doctor's discharge note and discovered that one of the bags was for an antibiotic which I had purchased the week before. Can you imagine the harmful impact of taking double the prescribed dosage of a steroid and an antibiotic at the same time. I don't know who one would report this to, but i advise everyone to be alert.