excellent service, very fast filling prescription, nice products, knowledgable and friendly pharmacist. highly recommend!

I like this Walgreens as they tend to fill prescriptions quickly. First aid department is a little light and the drive-through is sloooooow. Front staff is friendly and helpful to all including those "from away." read more

I wish I could rate Zero stars. This Walgreens gives nothing but problems. While traveling I purchased an item in a NH Walgreens that ended up not working. When I got back here to my home Walgreens (Ellsworth location) I tried to return it but they refused the item because it was from a different Walgreens. I had the receipt and everything. I only had the item for a couple days. I purchased it from a Walgreens just like this Walgreens. But they said they refused to give me my refund because it was not from their store. I took it to the Brewer Walgreens a couple days later. They had no problem refunding it. And when I mentioned what Ellsworth Walgreens did they called Ellsworth Walgreens a known joke of a store in the state. read more

Well you probably already know our entire healthcare system is broken and corrupt, comrades, that being said this is the worst slowest inept understaffed headache of a pharmacy. Granted they are doing vaccines and covid tests but they need more staff in the pharmacy. Pre filling of script--they don't actually answer their phone in the pharmacy--you get put on hold forever then hung up on. You can't check your script status based on your phone number. You can't talk to a person. They just put you on hold for 20-30+ min which if you have a life and no tedious task at hand is excruciating. Post filling-- you'll wait for at least 15 min in line in store just to pay for a filled script or even worse, 20-30 min in the drive thru. I can't even imagine what it's like to work here, I feel so sorry for the pharmacists and techs but Walgreens is a multimillion dollar company and should have proper staffing and recruiters. Ellsworth has been taken over by coorporations post Walmart there is just crap chain and franchises- a lack of locally owned business. And with dispensing fees of roughly $40 per shot paid by the government its almost all profit since the chains don't buy the vaccines, these multinational conglomerate pharmacies will collect a nice little bonanza pay day. That's for a company with a 900 billion annual rev, a company who is using email addresses and data gathered from distributing vaccines and likely not just from advertising and promotional emails. read more

A half hour wait for a prescription and there are 4 women working and no other customers...Customerservice is completely dead at this location. I certainly would not recommend doing business here. read more

I was overwhelmed, how efficient the pharmacy was to fill my out of state prescription! The pharmacy tech was very polite and my prescription was filled promptly!! read more

You may want to pick up wrinkle cream while you are here because you will grow old waiting for them to fill your prescription.

The pharmacy is ridiculously understaffed. It doesn't matter if you use the drive thru or stand in line, the wait is always long.

I am not going to disagree that this Walgreens location is extremely busy and that I as a long time Walgreens customer i Have experienced extremely long wait times! I would just like to say that the people who work at this pharmacy are extremely nice and always very helpful to customers they know as well as don't know! They are even still polite and kind when SO MANY people are giving them so much grief about whatever it may be; their prescription isn't ready cause they didn't call ahead, or they think the pharmacist is just supposed to know exactly everything about you and your situation. I frequent the pharmacy as my daughter is on a lot of medication for her illness, and you wouldn't believe the people who don't even know what meds they are there for or after waiting five minutes they become agitated and sigh and omg! What if it was you who had to deal with these people all day long! These people are hard workers and maybe they need some extra staff, I'm sure half the people who comment that don't even have a job! Anyway! So many people go to Walgreens for the prescription needs so it's expected to be busy! I know what to expect and I always call ahead! I'm always very polite even if I have to wait as I know they are doing the absolute best they can to serve me as well as hundreds more! especially during the covid 19 outbreak with vaccinations and test! Majority of the people in the drive thru are getting tested and that takes more then just a sec. I just think people should chill out a bit and put your self in the staffs shoes! Love not hate! read more

The stores flow is terrible every time you go in they are moving something pricey products for very little customer service assistance

So slow. My prescription was called in at 1 PM and when I got there at 6:30 they said it would be another 15 minutes. Really. I said no thank you because 2 kids in the car that are not great at waiting. When we got home at 7:10 they were leaving a message that it was ready. 40 minutes later. Glad I didn't wait. Horrible service. It should have been ready and waiting hours ago. I guess I will change to Walmart. They don't have a drive through, but it is worth walking in to have it ready when you get there. I should not have to call 5 1/2 hours after it was called in to warn them I am on my way and to start getting it ready. It is the same every time I have been there. read more

This is the slowest & poorest service I have ever received at any place of business. It took me 4 trips, totaling 2.5 hours to get one correct prescription on one occasion. On another, I sat in the drive thru for an hour. There are regularly excessively long lines and wait times. Take your business elsewhere. read more