I'm very disappointed with the level of customer service at this CVS location. The person who…read morepresents herself as the manager is consistently unprofessional and visibly irritated whenever customers need assistance to checkout. Some transactions cannot be completed at self-checkout, yet she becomes frustrated when asked to come to the register, even though that is a major part of the service customers depend on. Each time I visit, she is in the aisles unpacking large boxes stuff everywhere at times can't even get down the aisle while also trying to manage the front, and it clearly shows that the store is understaffed. Instead of feeling welcomed, customers are made to feel like an inconvenience. On multiple occasions she has been on her phone, including FaceTime, in which you can hear the conversations and see it while customers are waiting, which gives a very poor impression then she's upset when to be checked out. This store is rated a two, and unfortunately that reflects the experience customers are receiving. I should not have to travel outside of my home area just to receive basic customer service. I was actually considering moving my prescriptions here, but because the customer service at Walmart is much better, I've decided to keep my business there instead. I truly hope someone from corporate reads this and takes these concerns seriously. This location needs proper staffing, a dedicated cashier, and leadership that treats customers with professionalism and respect.

store & ppl are very nice! the pharmacy customer service is the worst cvs in the world!! im…read moreserious !! sad fact

The pharmacy customer service is absolutely unprofessional and extremely slow. I see why the…read morereviews are low. I'll never go back to this location.

This has got to be the only pharmacy that has people place a prescription refill at the drive…read morethrough wimdow and habe the customer sit there and wait on it to be filled! Make ot make sense!!!! Have the person come back to pick it up when ready and take the next customer!!! The inside is no different. Pharmacy closes at 8pm and I arrived at 7:10pm and it's 7:51pm and there's still 2 cars in front of me!! Wish it had been finished earlier.

The staff are always friendly at this location. Today I was highly disappointed that a customer was…read moreallowed the enter the store without a mask and be served. He stood behind me in line to checkout. To my knowledge he was never addressed about not wearing a mask. COVID-19 is real. The cases are on the rise. This CVS is not offering COVID-19 vaccinations as of the date this post was made. I need this CVS location and all CVS locations to please take this global pandemic serious and enforce a policy forvall customers to wear masks (face coverings) to protect customers and make our shopping experience comfortable. I would rate lower, but my shopping experience is typically good so I'm going to consider this a poor oversight on behalf of this CVS store.

Now, I normally only go in here when I need to. And I mean when I NEED TO! The cashiers are sooooo…read morecaring and they definitely will go out there way to help you. I normally go to get my medicine from that location and little things that I need if I don't feel like going to Kroger, that is little farther away. However, the store is a very much run down and since I have been in this area, they have gotten robbed at least twice. So needless to say, the time I spend in there is very limited.

The person from the pharmacy just called me and was not as professional as they should have been. I…read moream a new customer transferring my medical needs and prescriptions from the Kaiser network. The person that called was inattentive and holding another conversation while on the phone with me. Very rude! It does not make me feel comfortable having medical prescriptions for the betterment of my health filled from someone who was not pleasant. I see why this location has low ratings.

1 Star -- Extremely Disappointed and Completely Unaccommodated…read more I am beyond frustrated with this CVS Pharmacy. I have severe laryngitis right now and can barely speak, so picking up my medication promptly is extremely important. My provider sent over a simple, straightforward prescription HOURS ago, and despite that, the pharmacy has been completely unaccommodating. Every time I check, I'm told it will be "another 2 hours." There is no sense of urgency, no compassion, and no effort to help someone who is clearly sick and struggling. This isn't the first time this location has dragged out basic prescriptions, but today was unacceptable. If you're sick and actually need your medication in a timely manner, do not rely on this CVS. The lack of communication and customer care is honestly unbelievable.

There's nothing like a good Publix run. However, this wasn't one of my better experiences…read more The Good: The store was vibrant and clean. Every shelf was stocked and as always, the good scents were coming from the bakery. There were ample sales going on so this was def a walk every aisle type of trip. LoL. Upon arriving at the checkout, the cashier and bagger were super friendly. The cashier greeted us and rang up our items. She thanked us for visiting and ended the transaction with a big smile. The bagger took time to bag the groceries with care and ensure nothing was squashed. He was very pleasant as well and ended our time with a pleasant "have a great day!" Clean store. Stocked shelves. And, great cashier and bagger service = An absolute WIN! Area of Opportunity: Before getting in the car we realized a few of the items didn't ring up what the sale price presented them as. Not a problem, we headed inside and went to customer service. Upon arriving at customer service, there was one lady ahead of us, however, there was no one behind the service desk... a few moments later, one of the staffers at the front advised the rep would be back shortly. 4 minutes later, another person came behind us, now bringing the line to 3 people. The Customer Service Manager peeked out from behind the door and the front staffer advised her that the rep would be back shortly as she went to the restroom. At this moment, opposed to taking ownership of the line, the CS Manager says ok and goes back to the back. Being a paying customer I was disturbed by this for a few reasons, 1) the lack of service provided by a person in a leadership role, 2) the fact that there is no coverage for an employee to go to the bathroom, 3) the fact that upon finding out that there was no one at the desk there was no acknowledgement of us who were in line. Wow! Though I am taken aback by this experience, I understand that it is not a representation of the entire store. However, this a direct reflection of a training opportunity that needs to be executed by Senior Management.

Long lines and only 2 registers open. Shelves always sparse! Store not as clean as a grocery store…read moreshould be. Management very seldom visible. Closest Publix for My neighborhood, therefore, I must go here when I need something.

I was lied to for several weeks regarding an urgent UTI antibiotic I needed compounded. The staff…read morewould tell me they could compound the medication then make me out to be wrong to my physician office. They played the middle between patient and physician for weeks without regard for my health, life, or safety. This pharmacy should be in trouble with regulatory authorities it was such a breach of professional care standards.

No good service, she claimed not to have my medicine in stock, when she did, and I went without my…read moremedicine for 4 to 5 days without my medicine.

Went to Walgreens at 550pm to pick up my prescription, keeping in mind the store closes at 6 pm…read more The lady behind the counter told me that I could not get my prescription because they were closing. Did I miss something? I had 10 minutes before the store closed. I called my doctor and transferred my meds to Walmart. Walgreens a major disappointment.

People in pharmacy need training on customer service. I can't imagine how they talk to the elderly…read more Called 10am to refill a prescription. Pharmacist says it will be ready by 12:30. I come up here at 1:20 and she's so rude, is talking to her "dad" across the counter while patrons are waiting. Proceeds to tell me it's not ready, they go on lunch at 1:30 and it might not even be ready when they come back....I can tell she was young but I'll be changing my pick up location. Do not come here

SLOW , SLOW!!! Drive thru pharmacy line six cars deep and inside the line was just as long. The…read morepharmacist was doing his best but very backed up. The store was in disarray, large stains on the carpet and a bucket of water from a ceiling leak. I only go here when I absolutely must!

This is the pharmacy where my wife and I get our prescriptions filled. In all fairness, I hardly…read moreever get anything from the rest of the store. I walk in, go straight to the back for my medicine, and am out the door within 5 minutes. I typically go during the day as my schedule permits so that I avoid longer lines after 4pm. Everyone in the pharmacy is super nice. Smile after smile. I've never had them lose a prescription, or have issues with insurance. No problems ever. I've used other pharmacies in the past that have organization problems and that is very frustrating. Perhaps others have had bad experiences here. I have not. What I have noticed is that the register in the front of the store usually has a long line. Even in the middle of the day when things should be slower it seems like folks are waiting a while to check out. That's just life I guess. The store itself is always well stocked and clean. Staff is always courteous and welcoming.

Had to go to emergency care. They sent prescriptions to Walgreens but the pharmacy was closed and…read moreno emergency service. All they care about is sales. The pharmacy is terrible. They don't care about sick people. I have to wait twenty-four hours for medication I need now. Until then I will be in extreme pain and my recovery will be slowed. If they can arrange for the rest of the store to be open on a holiday, they can arrange for the pharmacy to be open. Pharmacy hours are only for the convenience of the pharmacy staff. They don't care about people needing medicine.

I usually don't have an issue with this place but they were on some other stuff this morning. They…read moreopened late (9:06a to be exact) and then both workers walk in with Chic-fil-a. Then opened and said I still had to wait for them to reboot the system. Very unprofessional and inconsiderate of my time. I waited in line for 30 minutes and another worker walks in with breakfast and coffee like they just taking they precious time.

I've only been in here every so often they have a pretty large selection of things like your local…read morestore. I went in for one thing left with 10. The young lady helped me out with some blades. The nail supply section isn't huge but enough for the basic person. Lots of hair and beauty products for all types. And the shelves were full. Prices wasn't bad either.

I went to the American Beauty Supply chain in cofer crossing, and Tucker, Georgia. They are also…read moreknown as "accessory world" I've been going there for 14 years but will never return and want to warn people about the extremely unprofessional customer service. I tried to notify the manager, but the cashier gave me a fake number. Moreover, I have written reviews on Google to notify the manager of what happened and no one has even responded. It is obvious from my experience and many other reviews that I'm seeing that this company does not value its customers.