Fantastic staff that is so welcoming and friendly to all . I just got snubbed walking around the…read moremall at several stores and the staff here took great care of me . Alexis even gave me a nice facial cleansing and just took time to make me feel special . It's the little things ! Customer for life now

Rude customer service. Spent over $350 and found my eye shadow crumbled. Called right away. In the…read moreend they did not address this issue. I had to get a replacement direct from the line of cosmetics. Never returning to this business.

If you are hoping to buy a Tom Ford perfume here because they are a seller. Expect to pay a price…read morethat's much more than on the Tom Ford website.

I have been going to Cos Bar for years and enjoy every visit! I usually work with Mandy - but Helmy…read moreand Maria are also great. Since I visit for all my cosmetics and skincare - they know me and I welcome all their recommendations! They are accommodating to mail things when I don't have the time to stop in. The experience is MUCH better than the department store. Highly recommended and wonderful experience!

The lighting at this Sephora location is unlike any other I've ever set foot in across the Twin…read moreCities or the United States in general. It's so dark and dreary that it's quite impossible to compare colors and undertones properly. I generally avoid it for this reason, as the dim lighting is a hindrance enough that I can't discern swatch differences despite holding the palette of colors on the back of my hand up to any brighter source of light possible. A lot of people like to vary their makeup looks, and I enjoy appreciating their creative personal expressions of beauty. I prefer only to subtly enhance my natural looks, so I'm specifically seeking only most natural color possible. I take my time comparing products in being very deliberate in anything I do. With beauty products, I test new bestsellers in every beauty product type against my current kit once annually. I do the same with digital apps and programs twice a year. As I'm starting to become more active as a model again now, I'm fleshing out my kit again for the first time since pre-quarantine. One of my last products to find is a longwearing liquid lip product, which I narrowed down to two products across six colors to test in the store. Southdale was on my route, so I stopped in and was able to narrow the six down to three. With the lighting at the Southdale Sephora making the comparison of subtle swatch differences entirely unreliable, I asked to use my allowed three samples to be used for the three lip colors I'd narrowed down to from the palette of rosewood, tea rose, and nudes still swatched on the back of my hand. The Sephora teammate was visibly unwilling though verbally stating otherwise - before suggesting that I use the lip swatch applicator sticks to sample the three lip colors and bring outside to sample. Let me get this straight: You're actively suggesting that a customer swatch a lip stain product on three open-ended sticks to walk outside with. Questions: 1. The lip product is so known for its staining power that it comes with a warning, and you knew it had staining qualities as it was part of our conversation. I'm wearing white. Are you covering the cost of cleaning should a customer get bumped and get the staining product on their clothes on their way out? 2. The walk from the storefront to the parking lot is 5-10 minutes long. Long-wearing liquid lip products are known to be fast-drying, and the movement of walking plus the time between applications dry each one that much further, thus affecting test application, appearance, and wear. How did this factor into the logic of suggesting applicator sticks? 3. Testing immediately outside with no makeup removal product in hand to wipe clean between tests, the residue of each last color would of course affect the next. How is this conducive of proper sampling procedure? 4. Part of the intention of this sampling was to test the longwearing claim of the product and see how each of the three compare against each other. How does swatching one right after the other in a parking lot allow for practical wear testing? This is not the first time Sephora has been awkward about sampling. I've witnessed plenty of representatives assisting guests and being very passively aggressive about the practice, and that's across the nation. That said, this experience of mine was paired by far the most ridiculous reasoning I've received or witnessed yet. Sephora, if you don't want to offer samples, it's simple: Don't offer samples. If Sephora locations actively make customers feel unwelcome for asking for samples that the Sephora brand so proudly claims is a part of the brand experience, expect customers to have a major problem with this consistent incongruence in brand identity and the disconcerting treatment that has me looking elsewhere for ongoing subscription purchases for all products that become part of my kit as my response in voting with my dollar. That's bad business for Sephora considering that the brand carries over 50% of the products in my kit in stores and over 80% when ordering online.

Awful customer service. The staff is poorly trained and disrespectful. Would shop anywhere but here.read more

When walking into the clinic I got cozy and comforting vibes. I love the Audrey Hepburn quote…read morebehind the desk! After check-in in I was immediately offered a beverage, which offered very welcoming vibes. The clinic is beautiful and clean. Karisa called me from the waiting area to the procedure room. Karisa is such a delight. She took before pictures and asked a few questions before nurse Lindsey came in. Lindsey blew me away. First of all, she has incredible eye contact, says funny things, and is very educated on anatomy (she speaks intelligently it makes me feel secure, and develops great trust quickly). Lindsey took the time to listen to my concerns and educated me on the process, and when performing the procedure she had such a calm presence and demeanor and made for a more relaxing situation. Lindey helped with lip filler, cheek filler, and Botox. You could tell that patience and comfort are one of Lindsey's top priorities along with precision. I'm so happy my lips didn't bruise! My results thus far are amazing but still healing. The front office staff Dawn and Nick were a pleasure to interact with too. Nick did a great job with offering me a program I could sign up for and help same money at my next visits.

The people who work here are very nice! That's the positive. I have been happy with the Botox…read moreinjections, but none of the other procedures I've received over the years have been worth the cost. I do not have unrealistic expectations, but I think it's time to spend my money somewhere else. Also, there are no longer any MDs on the active roster. The two founders no longer work there and the two MD's I loved, Dr. Ann and Dr. Allison, are no longer there. The place has changed over the years and, in my opinion, not for the better.

I switched to Dermatology Specialists after a very bad experience at a different provider. I was…read morevery happy that I got a second opinion from Dr. Cho and that she was able to review the pathology from the previous provider. When it came about that Mohs was necessary to remove a basal cell carcinoma from my scalp, Dr. Tschetter, her assistant, Shayna, and her scheduling coordinator, Christina, were all fantastic at helping me out. I was able to get an appointment for the same week that I called, they kept me calm and answered all of my questions. Even though I had to go back 3x to get cancer removed, I was glad that Dr. Tschetter was conservative in her approach so that I'll have minimal scarring. She was also meticulous about how she closed up the site so that I will have a straight-line scar along the center part of my hair - it'll be imperceptible once it's fully healed. I am really optimistic about my recovery and couldn't be more thankful that I landed at Dermatology Specialists for this procedure.

I rarely leave a negative review. I left their office with 20 circles on my body that they wanted…read moreto dig out to review for cancer. This week I went to Mayo Clinic to have a full dermatology review conducted. There were zero issues with anything on my body!! How many people have paid huge $$$ because of the fear they spread. Shameful!

After receiving horrible customer service at Dermatology Specialists of Edina and being a patient…read moreof at least 7 years I decided to branch out and find other options. WOW! I found Zel Skin and Laser and in particular Dr. Mary Meighan. They did not dissapoint. From the time I walked in the front door, I was warmly welcomed and it just got better from there. Her assistant was very thorough and pleasant. When it was time for Dr. Meighan to see me, she greeted me like I was her only patient. She addressed my concerns and said she would check with her pathologist and call me after she spoke to them. She gave me a time limit of 2 days. She called me herself in exactly 2 days. I have reccomended my husband to her and will continue to refer to this clinic and Dr. Very pleasant experience. I am scheduled to go back in January. Thank you to Dr. Meighan for your compassion and expertise. Also you have a wonderful staff. Terry S Heiliger

PLEASE READ…read more At this point it has been more than 2 years since I first met with staff at Zel Skin. It took me a long time to write this because my experience receiving treatments with them was very negative, and it has taken me a long time to recover, both physically and emotionally. For anyone considering treatments with Zel Skin, and in particular, Dr. Adam Schmitt, I would strongly advise you to seek alternate consultations and treatments. Below is the outline of my experience with them. It is difficult for me to write this, but it is important for me to share in case I can prevent this experience for anyone else. In 2020 I came to Zel Skin for tattoo removal. I had a tattoo on the inside of my left forearm, unfortunately my body had a bad reaction to the red ink in the tattoo, and it was a source of ongoing discomfort that I wanted to remove. The clinic told me that they couldn't proceed with conventional laser tattoo removal, because of the risks associated with the red ink being dissolved into my bloodstream, potentially causing a worse reaction. Instead, in consultation with Dr. Brian Zelickson, I was advised to have the tattoo removed surgically in a series of procedures. The plan was to slice out a strip of skin from the middle of the tattoo (which was about 3.5 inches at its longest and 2 inches at its widest), stitch the skin back together, let the wound fully heal, and then repeat that procedure twice more until there was no more tattoo remaining. The first one of these surgeries went smoothly, and the recovery from that initial procedure gave me confidence in the clinic and Dr. Adam Schmitt. Unfortunately, that confidence was misplaced. After the initial surgery, Dr. Adam Schmitt recommended that we proceed with only one additional surgery, rather than following the initial plan. He thought he could remove the rest of the skin with tattoo ink on it with only one more procedure. This was appealing to me because it meant less surgery and faster healing. Unfortunately, this was overly ambitious and even dangerous, and Dr. Adam Schmitt struggled to stitch the skin back together after the tattoo was removed. I was sent home with a large open wound, and inadequate self-care instructions. A nurse that I know in my personal life was appalled that I was sent home in that condition and recommended home visiting wound care. When I asked what was going wrong and why the surgery hadn't proceeded as expected, Dr. Adam Schmitt told me that forearm skin is not as stretchy as other parts of the body. This seems like a fact that he should have taken into account before recommending we proceed with a second surgery removing more skin than originally planned. A couple weeks later, on the recommended timeline, I returned to Zel Skin in order for them to try to fully close the surgical wound they had left me with in the prior visit. Dr. Adam Schmitt continued to struggle to close the gap, and even resorted to removing fatty tissue in order to get the skin to close. This has left my left forearm with a noticeably different shape and size than my right forearm. Although the stitches were able to connect after this follow-up procedure, the skin was so tightly stretched that it began to cut off circulation to my hand. This necessitated reopening the wound in the same visit and restitching. The procedure took over four hours. It was clear Dr. Adam Schmitt and the secretary at ZelSkin were clearing his schedule as the procedure went on and on. When I got home, the wound continued to burst through the stitches and wouldn't stay closed. Please see the attached picture of the final healing, it shows where the stitches continued to burst, tear, and where new scar tissue was formed. It was at this point that my confidence in Zel Skin and Dr. Adam Schmitt was fully exhausted and I began to consult with a different dermatologist and medical team to help me physically recover from this experience and try to get my forearm into a presentable state for my wedding scheduled later that year. The skin was traumatized and flaring up accordingly. This timeline would not have been a concern if not for the disastrous results from Dr. Adam Schmitt's irresponsible approach to my tattoo removal. Later, in reviewing my patient records, I noticed that Zel Skin never submitted costs of the second surgery to my insurance carrier. To me this indicates that they knew that they made a serious mistake in implementing these procedures (which they would not admit to me directly), and didn't want any details leaving their clinic. The records are vague all over actually. Going into this process, I was fully aware that there would be some level of scarring after the tattoo removal was completed. However, the botched surgery, poor judgment by Dr. Adam Schmitt, and Zel Skin's efforts to minimize my concerns led to multiple painful surgeries, unnecessary levels of trauma, and excessive scarring (including the changed shape of my forearm,

Dr. Joe couldn't have been better and went "above-and-beyond" to help improve my appearance…read moreand,consequently, some self-esteem. Due to some underlying medical issues, the anesthesiologist initially refused to perform the procedure and I was absolutely crushed. Dr. Joe worked with me to reschedule the surgery and it ended up being a huge success. Thanks, Dr. Joe, you helped me more than you'll ever understand.

I saw Dr. Gryskiewicz a year ago for Botox injections. I wanted to have a consult before the…read moreappointment but he didn't see me. I was having injections of my glabellar which included the two corrugator muscles. Before he injected I asked if he would talk for a few minutes about placement of the injection site. I had done a little research. he said, "I'll do it my way". A few days later, I noticed wavy lines above my corrugator muscles and called the office. They said I could come in for a touch up. I just asked for a refund. They said the lines would 'go away'. Well, they haven't. And it will be a year in June, I've been to two other dermatologists and an occuplastic surgeon. And it is called corrugator muscle atrophy, either he used too much Botox or it was placed incorrectly. The occuplastic surgeon said he hadn't seen anything like it in his 30 years of practice. If I try a few other procedures like Rf microneedling or laser, it could cost quite a lot, since it has to be done more than once. I look at the lines every day and wish I had never seen this doctor.

Cassie was great during our online consultation. All…read moreproducts she recommended worked great. I am planning on meeting Cassie in person in July while visiting my daughter in Minneapolis. My daughter recommended Cassie to me and to my oldest daughter who lives in NY. Both of us became customers of SKIN MPLS. I believe I have my skin routine set for many years to come.

They will charge you for the full cost of the service (which was $85.00) if you're unable to make…read morethe appointment/don't cancel within 24 hours. I did see this on the agreement when booking, but the fact that I had to go to work unexpectedly and they "already waived the fee" for me two years ago made this entire situation infuriating. EDIT: The response to this review only supports my original conclusion toward this company with phrases like "you threatened to leave a bad review" and "if you didn't get your way" which is exactly why I attached screenshots. I will gladly let them keep my $85 if it encourages potential clients to take their business elsewhere. It is also inaccurate that their policy is industry standard, as I've worked at a salon and am currently a happy patron at several others.

I visited Ulta for the first time today specifically to purchase a perfume that is only sold there…read moreand to find a vanilla-based body oil to layer with other fragrances. Unfortunately, my experience left a very negative impression. While browsing, I mistakenly tried a small amount of a body oil on my skin without realizing it was not a tester. I immediately understood my mistake when Julia informed me. However, instead of simply correcting me, she made the situation feel unnecessarily public and embarrassing. In front of other customers, she emphasized that it was not a tester and that the product now had to be removed. After I apologized and explained that I genuinely didn't know, she continued bringing it up while walking me to the body oil section. The interaction became even more uncomfortable at checkout. I mentioned that another employee, whom I believe was named Braylen, had helped me locate the perfume I originally came in for and had already brought it to the register. Julia then abruptly grabbed the bottle of oil I had mistakenly opened and placed it behind her in a manner that made me feel as though I was being treated like a potential thief rather than a paying customer. To top it off, after the entire interaction, she asked if I wanted to sign up for Ulta's rewards program. That felt incredibly tone-deaf considering how unwelcome and judged I had already been made to feel. Overall, the experience felt condescending and, at times, dismissive in a way that left me feeling uncomfortable and singled out. It gave me the impression of bias, which was disappointing for my first visit. First impressions matter, and unfortunately this did not make me feel respected or valued as a customer. Little Miss Julia might be a closeted racist!

What happened with the good customer service ? No wonder…read morewhy the world of business is going with robots instead of humans . You walked into a place and the associates find more important their personal conversations instead of acknowledging who walks thru the door . People are no longer happy to see you walking in . It is like we as customers are an annoyance to them . I drove far to this location for one item and it took a long time for someone to even know that I was there . I guess next time I will I'll visit the online sites since I know what I want a save me the hustle of being ignored . By the way , there were only 3 customers in the store and not one other associates. Been a customer since 1994 so sad

I came in to get the very currently popular Sticky Dates body wash (which smells AMAZING! Like…read morecaramel) and had a very nice experience. The store was very clean and well kept! They seemed to be in stock of everything! The girl was super nice that helped us check out. I thought it was very sweet when i watched her help out the young girls (probably around 10) that were in the store, help them test out the makeup. Overall this store was clean, stocked and the staff was friendly! Would visit again

every single person who works here is amazing! incredibly patient, kind, understanding, non…read morejudgmental. I cannot speak highly enough of these wonderful people. only my 2nd time at this Lush specifically and I will be an ongoing customer simply for the people. the manager (forgive me I did not get a name:( ) was incredibly kind and gave us some great samples and suggestions! so much love from my future fiancé and I as we stopped to shop after engagement ring shopping :) xoxoxo!!!