Shaneka is a soft-skilled and proficient manager. She speaks to any customer like they are a…read morevalued customer. Thank you for your critical skill set and impactful communication. She would fit well within the scope in a capacity of Leadership & Development at Corporate. Thank You!

Everytime I come here I save money and exchange such wonderful conversation. The Pharmacy is so on…read moretop of things. One thing to keep in mind-if you have prescription meds to refill or fill - do so the evening before you are going to pick them up so they are ready when you come to the Pharmacy. I love the smiles and happy greeding of: Your meds are free today with your insurance. That is how I was greeted yesterday - 4/22/2021. Then I found my pistachios and checked out at the front register to another smiling cashier. After reading such awful reviews on this Walgreen's I felt I had to come on here to rub out the negativity. The staff here work hard for their paychecks and to keep the customers happy. Just prepare and call your prescriptions in the day before so you do not have to wait to pick up your prescriptions. Or drop off your prescription in the morning and pick it up with the notification on their website in the evening or the next day. No stress needed!

I was feeling sad because Walgreens n walking distance was closing only to get a blessing by…read morefinding this beautifu,Caring Pharmacy! I couldn't be Happier any place Else! They are very Family Oriented and kind

They were good about delivery and delivery is free. But there were times I would call in on…read moreThursday and have to wait till Monday. That happened a few times. When u actually need the medication right then this is not good. Plus they've lied to me a few times. For some reason they want you to be there receiving the medication. There may be a reason I don't know. They tell me a delivery driver was there and I was not there so he left. Supposedly he called me a few times. That is easy to check. No calls. That situation happened a few times. That's why I am searching for a new pharmacy.

Checked in with my big fave today and as I entered the store, safety felt sexy…read more You know when Kehlani says "Safe"?...that type of safe. Armed knights with black dingees on their legs A cashier manning the big red packs of cinnamon gum And a valentine candy treated discount The check pricing machine from the back of the store still works! I just adore printing their receipts. You never know when there's another toilet paper outage...so for a 13 cent candy purchase, I get a foot long receipt to supplement my next visit. All in all, I've been a member of their club for ages and saved a lot of dollars. When you're in the area, try paying for some Essie, it stays on longer than OPI.

The culture of this pharmacy is toxic. Besides Chris, the pharmacists are rude and unhelpful. I…read moredread going here every month because they do not listen to customers and will not answer questions asked. If there was anywhere better local I would change in a heartbeat.

This store lacks a genuine concern and care for the community as do all other major chain drug…read morestores. They can pretty much call this location a drug store with a liquor department. The store product line is totally off from neighborhood needs. This has not changed since they opened because THEY DON'T CARE ABOUT YOU! Have you ever noticed their lack of ethnic product?(ie...haircare). All of their other product is grossly over priced!! Save yourself some money in these uncertain times and buy your OTC needs from General Dollar or Family Dollar, only blocks away. Furthermore, they had a 33 year veteran Pharmacist who was a true East Chicagoan, born and raised there. Sam knew the people and served their needs. However, he fought too hard against CVS reducing his help to one technician daily. Why does a company like CVS make decisions like this? One reason...the almighty Dollar! Anyway, don't get to used to them in the Harbor. The droopy sales of merchandise is forcing them to reconsider the worthiness ($$) of the North Harbor location. Remember, the loyalty is only expected to run in one direction...from YOU to THEM. PB

Please forward this COMPLAINT to: The District Manager and The Regional Manager…read more ** As Today - Store Manager Paul Said Complaint Would Only Comeback To Him and Indicated He Would Ignore It Even Though He Witnessed It (PLEASE REVIEW CAMERA RECORDING). For Walgreens Store #06906 at 12:56PM on 2/25/2026, 6097 Broadway, Merrillville I clipped a coupon in your app for $2 off qty 1 coupon Sudafed Sinus and Pressure the coupon did not expire until 3/14/26. Upon checkout the coupon was not showing on the register. So the clerk ask for a Mgr to come over. (Iliana - who I later found out was not a manager) Came over and took my phone from my hand and said the coupon wasnt being applied because the coupon was not showing in GREEN??? Because coupons show in green ON HER PHONE?? I told her that I dont know Walgreens color coding policy and does that mean she cant price adjust and not going to honor the coupon even though she sees it is clipped, not expired and not an online only coupon. Iliana then says that my app is the problem and needs to be updated?? Again, I question why do that now instead of the coupon being honored?? She then yells over to PAUL and SAYS CAN YOU COME GIVE HER A DOLLAR OFF OR SOMETHING....IT'S HER DAY OFF AND SHE DOESNT HAVE TIME FOR THIS!! PAUL SAYS HER NAME THREE OR FOUR TIMES BECAUSE SHE KEEPS YELLING AT WHICH POINT I MAKE IT CLEAR THAT I WILL BE REPORTING HER INSOLENT UNPROFESSIONAL BEHAVIOR TO CORPORATE. INSTEAD OF PAUL APOLOGIZING......HE STATES MY COMPLAINT WILL ONLY BE ROUTED BACK TO HIM INDICATING HE WAS FINE WITH HER ILL BEHAVIOR AND WOULD DO NOTHING TO CORRECT IT. NO CUSTOMERS DESERVE TO BE YELLED AT AND TREATED LIKE AN INTERNAL STORE PROBLEM IS THERE FAULT!

place a order for a poster today the pick up time was 3:24pm wasn't ready until 6:05pm…read moreunacceptable and the reason for the poster not being ready because they wasn't monitoring the company I lost business because of this

My family relocated to Indiana and I had a hard time filling my prescription until I found Benzer…read morePharmacy. He worked with me filling my prescription. I recommend this pharmacy to anyone. They are the best.

I found protective gloves and masks that were not marked up. The family owned business was bright…read moreand well stocked. The cashier was professional, friendly and helpful.

Come in here, get what you need and leave. It gets sketchy around there no matter what time of day…read moreyou arrive. The staff is not that nice, not holding that against them I understand why. Don't expect over the top customer service from here. Prices are typical for a Chicago Walgreens.

I cannot emphasize how TERRIBLE the pharmacy is. They tell you that they have something for you in…read moretwo days. Then in two days suddenly it's 3 days. Then you go in and they say "you don't have any prescription orders in with us". the you tell them the drug. And they say, "oh, your doctor needs to call the insurance before we can even get started on the order that's why we didn't do it." a variation on this theme EVERY. SINGLE. TIME.

Good customer service. This is where I pick up all of my prescriptions and the staff is always…read morehelpful. They even call a couple of days later to see if I have any questions.

I've had an extremely frustrating experience with this Walgreens pharmacy. Over the past six…read moremonths, there has been only one time when my prescription was actually in stock when it was supposed to be. Every other month, I've had to constantly call to check on the status, ask where my medication is, and try to get a straight answer on when it will be available. On multiple occasions, I've been told it wasn't ready, only to call again later and suddenly be told that it is ready. I shouldn't have to chase down my prescription or repeatedly call just to get basic information. On top of that, the staff is often rude and dismissive, which makes an already stressful situation even worse. I also find it concerning that when my doctor recently attempted to prescribe multiple months at once, I was told by a Walgreens associate that they "can't do that" due to some kind of agreement with Zepbound and that they can only dispense one month at a time. That was never explained clearly and felt more like an excuse than a legitimate patient-focused policy. Overall, Walgreens does not make it easy to get prescriptions, communicate clearly, or feel supported as a customer. This has been the worst pharmacy experience I've had, and I will be looking elsewhere due to the lack of reliability and customer service.

I love this Pharmacy. This place is the optime of the opposite of a corporate pharmacy. A small…read morepersonal business where they know my needs and remembered my name shortly after I started getting my meds there. It is very far from where I live but I like giving them my business even on days when I don't have a doctor appointment upstairs. They don't have all those extras that you find at CVS, but they will attend to your meds and answer your questions in a soothing knowledgeable manner.

Kind and helpful service .. great advice. Location easy access and limited parking .. store a bit…read moreoutdated needs update.