Good customer service. This is where I pick up all of my prescriptions and the staff is always helpful. They even call a couple of days later to see if I have any questions. read more

I've had an extremely frustrating experience with this Walgreens pharmacy. Over the past six months, there has been only one time when my prescription was actually in stock when it was supposed to be. Every other month, I've had to constantly call to check on the status, ask where my medication is, and try to get a straight answer on when it will be available. On multiple occasions, I've been told it wasn't ready, only to call again later and suddenly be told that it is ready. I shouldn't have to chase down my prescription or repeatedly call just to get basic information. On top of that, the staff is often rude and dismissive, which makes an already stressful situation even worse. I also find it concerning that when my doctor recently attempted to prescribe multiple months at once, I was told by a Walgreens associate that they "can't do that" due to some kind of agreement with Zepbound and that they can only dispense one month at a time. That was never explained clearly and felt more like an excuse than a legitimate patient-focused policy. Overall, Walgreens does not make it easy to get prescriptions, communicate clearly, or feel supported as a customer. This has been the worst pharmacy experience I've had, and I will be looking elsewhere due to the lack of reliability and customer service. read more

always very helpful. Seems like they don't have enough workers in the drug area, always takes a while to be able to pick up my orders. but the employees are very helpful read more

Pharmacist is incapable of counting 30 days from July 10, 2023. Insists 30 days is August 10, 2023. Even after explaining there's 31 days in July, so 30 days would be August 9th, the smug, pompous, and rude Pharmacist said "no, 30 days is August 9th and I can't help you any further", then hung up the phone. read more

Hello everyone,I hope my experience will help others. Walgreens was my favorite store for pretty much everything including my medications. They were open 24 hours a day in which I could pick up my pain meds before work when due.i have a real physical job and having a quad fushion was very difficult for me. I started noticing I would run out of my meds 10 days too soon and always when I called in at 5 am. I would b short 40 pills on two occasions, Walgreens replaced them,but that was it for Walgreens.all I can say is count your meds when you get home. Just a heads up to everyone read more

This Walgreen's pharmacy location has gone completely downhill. As a caregiver for a patient with recurring seizures due to terminal brain cancer, this pharmacy is well below the experience and expertise needed for a patient with such unfortunate circumstances. For a nasal spray that helps reduce seizures, one has to have it ordered and wait, and wait, and wait. For anti-seizure medications, one has to have that ordered, too, and wait one day, two days, three days. Then of course, there's a convenient - sudden insurance issue. If there isn't an insurance issue, there's an authorization and fax issue that prolongs another day, two days, then you hit a weekend when no one is in an office. There are always, "3 callers ahead of you," and you're on hold for 40 minutes every time. People with serious health issues absolutely cannot play games with their health. Without medication like Keppra and doing one's job appropriately, a seizure could happen resulting in ambulance rides, hospital stays, and more medication changes from emergency room physicians that YOU... never have in stock. One could argue, "So? Go to a different pharmacy." This isn't a convenience issue, and other pharmacies do not accept the insurance for the person I caregive for. Believe me, we tried! read more

Horrible ! I just moved into the neighborhood and needed to get some meds . I used to get my medicine from Walgreens in hessville in Hammond and the service was decent. So this was My first ever time to get medicine at this Walgreens and I promise definitely my last . I have never experienced such horrible service at Walgreens. The pharmacist couldn't figure out how to fill a common antibiotic!‍ I had to go back and forth with them for 2 hrs plus to finally get my medicine from them. On top of that they had the most rudest attitudes. Like it's my fault they couldn't figure out how to fill a simple antibiotic ‍. I do NOT recommend this Walgreens just head to the one on us 6 in portage so MUCH BETTER. read more

So I called the pharmacy 2weeks ago to fill a prescription. But first I need it to get transferred from another state. I'm thinking it's as easy as calling them and they automatically call my old pharmacist and get the prescription transferred. Oh no, Walgreens employees think we have their knowledge of how this process goes and tells me, "ok we'll get it done and call you when you're prescription is ready for pick up". So here I am, like I said 2wks later, and no medication. I remembered that I had supposedly gotten it transferred over and they said they'd call me back. I finally called back today and I was on hold for almost almost 20 minutes before I got hung up on. Frustrated, I called back and obviously a new person answered the phone so I gave them the information once again and and she put me on hold because I have to speak to the pharmacist directly. Apparently nobody else can transform medication just this specific person. While I'm holding for the pharmacist, for another 15 minutes, someone else picks up. I explained to them that I was on hold for the pharmacist. Finally he gets on the phone and as I'm provincia him with my information (name and D.OB) he asked... "what's your name and date of birth?" He I repeat myself and sure enough he needs to know the reason for my call. I repeat myself for the millionth time and now he wants to act like a complete ass. But doesn't want me to get an attitude back. I told him he didn't have to get sassy with me and he kept it up. He said he was trying to be a solution to the problem that he wasn't interested in listening to me or why I was upset. So I hung up! He called me back just to hang up on me lmao this guy is a fking joke. Yeah I was upset at this entire situation but seriously he didn't understand it wasn't to understand where I'm coming from. Ppl now a days take other ppls bs. I don't, I spend money on thing and services, I'd like to think that I can at least get decent customer service. Obviously I'm taking my business elsewhere. This Walgreens has horrible service. Don't spend your money here. read more

This place is a Joke. There is always a delay with Insurance, or the product is out of stock. You call and try to get some help, and you get hung up on every time. The people are rude. I am taking my business elsewhere. Screw Walgreens read more

Fully stocked, new store with drive thru pharm. Exactly what you expect from Walgreens

Me and my wife are in there all the time. Pretty much always friendly, clean and stocked.

As a convenience store, it's obvious everything is going to be more expensive than if you walk across the street to the grocery store, but for what it is, this Walgreens lives up to it's name. It's a clean pharmacy/convenience store. read more

I like this location. There is a girl in the camera department that is super nice, very outgoing and has great customer service skills. I had an item ring up wrong and went in to get the issue fixed, NO HASSLE. I have been to the pharmacy (several times this flu season) and they have been quick, helpful and very kind. I hope they keep up the great customer service!! read more

Be careful if you are filling narcotic prescriptions. I got my Adderall filled there about a month ago I notice a few of the capsules were half empty. Other than that, it's your typical Walgreens. The "Be Well" is getting annoying. I hate when corporations make their employees speak like robots. read more

I work early in the morning before the regular pharmacies open so I have to pick up my meds in the middle of the night. The staff at this Walgreens has ALWAYS been nothing but helpful. They are polite and understanding. They help answer my questions so that I don't waste trips. I have to use this pharmacy instead of the one close to me one because they are open 24 hours but mostly because they don't treat me like crap and act judgmental towards me. I have nothing but wonderful things to say about all of their staff not only in the pharmacy but the employees in the whole store are polite and helpful all of the time. The nicest thing is they always tell me to be well! That puts a smile on my face no matter how bad of a day I am having. I will never use another location to fill my prescriptions. read more