I tried to renew my prescription using their telephone AI. Everytime I tried, it came up with and…read more"unexpected error" and had to transfer me to a live person. If they can't get their phone system to work properly why do they waste our time. Just have a live person answer the phone from now on.

Wow. Was just in there attempting to ask the pharmacist a few simple questions and she SLAMMED me…read morewith attitude! I didn't ask, but she complained about how overwhelmed she was and how short staffed they were and muttered under her breath as well. I have just had skin cancer surgery, I need my Dr prescribed antibiotics and had a taxi waiting for me in the parking lot, as I have no car. I very calmly asked if she thought it might be 10 minutes or longer, because I couldn't afford to leave the meter running in the taxi. She snapped back with extreme attitude and said the prescription would be ready in the next three hours; can't you see that I have several other orders waiting here that I'm working on? I will definitely be switching my preferred pharmacy from that location immediately.

Why in this day and age is there no Wi-Fi in this chain. Walgreen's encourages you to utilize their…read moremobile app and manage prescriptions online, But don't provide Wi-Fi to use these applications. Also, although they are considered a "family pharmacy" their prices reflect that of a convenience store, and they will continue to charge at those margins because they attack market share of the corner locations. Just go to Target or Walmart.

I had a great experience today when I used the pharmacy drive-through to pick up my prescription!…read moreThe lady helping me was very friendly, sweet, and understanding. She was so excited to see my dog in the car with me that she went to find a box of milk bone biscuits and placed the biscuit on top of my prescription. Thank you so much!! My dog loved the biscuit.

This Walmart has a reputation of being much better than the one in Merrillville and I'm pleased to…read moreinform you this rumor is true. The parking is plentiful, the store is clean, well organized and sufficiently staffed based on my visit last week (less than 40 minutes). Used self checkout with little issues except I could not scan an item but there promptly was someone there to help me. I enjoyed our experience and will definitely be returning to this location because my Target experiences have left much to be desired since moving to Indiana. I never thought I would say this, but Walmart, I think you may have Catherine P. back as a customer because of this location and the location in Huntley, Illinois. Other than those two locations, I haven't found any others which can hold a candle to these particular two spots and thats ok because I found this one!

Stocking shelves and organized better. I am vegan and use to have some choices. Now it's almost…read morezero choices. Walked in ready to shop like usual and all vegan products moved or discontinued. When moved the few that are there are hidden all over the store. What a disappointment!

I come here and switched from Walgreen. I love it. The pharmacy is awesome and they definitely…read morearen't snooty at all! I don't dread dropping off prescriptions anymore. If you need them to be quick if you're in a hurry, they do the best to accommodate that. Also, cashiers have used a courtesy CVS card for me and my family many Times so we can save money: )

Highly unprofessional experience this evening. Went in to pick up and online order and literally…read morethe only thing the cashier (I didn't get his name) said to me was "What's your name, I guess". He then handed me my items and didn't say another word.

Our 18 year old son, a college student 2000 miles away from home, needed medications and shower…read moreequipment after an Emergency Room visit. The pharmacist, Scott, was helpful, caring, and very professional; a.very calming presence for anxious parents. Thank you Fagen Pharmacy. Your team, including the driver who delivered the items to our son, was wonderful!

The pharmacy staff is not good. Crabby and rude. There is a female pharmacist there that is the…read moreworst.

Absolutely the best pharmacy in Valpo. Privately owned and operated, the pharmacist, Elton, is…read moretremendously professional and helpful. He makes a point of being available to counsel and answer questions. Without prompting, he invites clients to be seated in an area set aside for relatively private discussion and takes the time to answer questions. I recommend this pharmacy with an unqualified 5 stars (more like a 10, if I could.)

I love the staff here, theyre incredible and i have never waited more than fifteen minutes for my…read moreprescriptions. The staff and the pharmacist are very knowledgable about the drugs and other products carried within the store! I highly recommend this pharmacy for ANY AND ALL of your home healthcare needs!!

Good customer service. This is where I pick up all of my prescriptions and the staff is always…read morehelpful. They even call a couple of days later to see if I have any questions.

I've had an extremely frustrating experience with this Walgreens pharmacy. Over the past six…read moremonths, there has been only one time when my prescription was actually in stock when it was supposed to be. Every other month, I've had to constantly call to check on the status, ask where my medication is, and try to get a straight answer on when it will be available. On multiple occasions, I've been told it wasn't ready, only to call again later and suddenly be told that it is ready. I shouldn't have to chase down my prescription or repeatedly call just to get basic information. On top of that, the staff is often rude and dismissive, which makes an already stressful situation even worse. I also find it concerning that when my doctor recently attempted to prescribe multiple months at once, I was told by a Walgreens associate that they "can't do that" due to some kind of agreement with Zepbound and that they can only dispense one month at a time. That was never explained clearly and felt more like an excuse than a legitimate patient-focused policy. Overall, Walgreens does not make it easy to get prescriptions, communicate clearly, or feel supported as a customer. This has been the worst pharmacy experience I've had, and I will be looking elsewhere due to the lack of reliability and customer service.

This pharamacy really cares, I used to go elsewhere, but due to a change in my insurance the other…read moreplace no longer accepted my business. Boy am I glad I switched to CVS. The staff is always super helpful, and answers all the questions I have in depth. This is my favorite CVS in northwest indiana, and I'm glad to be a patron! Thanks!

Do NOT waste your time or money at the CVS on Calumet Avenue…read more I went in to return a defective charger that wouldn't hold a charge. I asked the manager, Justin, to look up the receipt using my ExtraCare account--which is standard store policy. Instead of looking it up, Justin threw a complete power trip. He made up excuses about his schedule, lied about reviewing hours of store security footage in under five minutes, and blatantly accused me of stealing the item off the shelf. While standing right in the store, I called CVS Corporate Customer Care. The corporate agent found my receipt on my ExtraCare account in seconds and verified the purchase. Even with Corporate confirming I bought it there, Justin STILL refused to process the return. To make matters worse, cashier Sandy chimed in and called me "crazy" in front of other shoppers. Her comment immediately emboldened another customer to start screaming at me and hurling personal insults about my body over and over again while staff stood by and let it happen, but accused me of upsetting their customers?!?! I hadn't said a word to her (and trust me. This was an insane woman who told me she was eight years old, had dyed red hair where you could see her scalp, a red shirt, red short, red socks, red shoes, and the top off her outfit, red gloves. those cheap ones from the dollar store. Justin ended up calling the police, but when the officer arrived and heard what actually happened, he took my statement, documented everything, and told me flat out that I shouldn't have to take that kind of treatment from anyone.) Crazy was her middle name - but she quickly shut her mouth when she came outside, and saw the police officer talking to me about how awful people are. Corporate confirmed my receipt was valid, but the sheer incompetence, false theft accusations from Justin, and Sandy inciting customer harassment make this store an absolute disgrace. Save yourself the headache and go anywhere else.

I am one that usually avoids CVS just because however, I needed to go to the Minute Clinic and this…read morewas the closest one (even though it was 30 + mins away). To start I was there for 3 hours!! But that isn't why I am leaving this review. I am leaving this review because interactions with the management was awful. The guy walks past and doesn't even acknowledge customers. Then when I called the store because I had addition questions regarding my care, the manager that I spoke with was absolutely rude. He didn't want to listen to anything that I had to say. He kept making excuses for why he couldn't help me. Even after being in the store for so long waiting for the Nurse Practitioner, he was the worst part of the entire experience. At least the Nurse Practitioner was kind and just swamped but that manager was just a rude grump!

This pharmacy is at 505 East 1100 north in Chesterton indiana…read more As of today they have had a prescription for me for the last 10 days, my doctor sent over the prescription on the 25th of May. The pharmacy said it was too soon it was due on the 27th so they didn't do anything with it. When I spoke to the pharmacy about this they just simply said, The Dr sent it in too soon. They did not give a reason as to why it was not filled. They just said we'll fill it now. There is a complete lack of concern. CVS did not contact me, no text,no phone call, all of the things that they do with other scripts.

I couldn't be happier with the Walgreens on the corner of 109th and Randolph Street. They are…read moreabsolutely the friendliest most outgoing crew I have ever dealt with. I certainly have a pharmacy for life. I cannot thank them enough for their genuine kindness. Rob M.

The staff is busy and seem to be bothered if your prescription is not in the bin yet…read more I was there and told mine was not ready and three minutes later I got a text saying that it was ready. So another trip back through the drive through- back of the line, again. Does CVS across the street have a drive thru?