This pharmacy does not care about customers. I constantly battle having my scripts filled. And you can forget talking to them over the phone. You will have to physically go down to the pharmacy to speak with the staff. I am moving all my prescriptions to a small pharmacy, that cares and actually answers the phone. This last instance was I ordered my monthly medication, and the order was accepted. I was supposed to pick it up today and had not received a phone call, so I decided to check their website. The prescription fill was cancelled 2 days ago. No phone call - not even an automated one - , no contact at all so that I could have my prescription filled somewhere else. Now I will go for a few days without my medication. I am glad it's not a crucial medication that I would die without it. read more

Never had a problem refilling my prescription.Sometimes refill to early and my provider won't refill until it's time or I request on my chart but other than that everything's fine. read more

I do not understand why the pharmacy is so incompetent. I am on a medication that is a weekly dose for a month and then it goes to a higher dose next month. My doctor called it in, I get a message it is out of stock. I called they say it would be there in 3 days. 3 days later I called 4 times, no one answers the phone and then it hangs up. Finally I went into the store and they said it was a PA. Which meant it had to be doctor approved by the insurance. Well not it's after hours and the doctor is not in..... why is it that Walgreens will send you multiple text messages to pick up you prescription BUT NO TEXT MESSAGE WHEN THERE IS AN ISSUE WILL YOUR PRESCRIPTION??? EXTREMELY POOR CUSTOMER SERVICE AND A PURE LACK OF CARING FOR THE CUSTOMER/PATIENT. It's all about there bottom line and not people, what a shame and shame on you Walgreens for not having a better handle on making people well, instead of sick. read more

I NEVER leave negative reviews, but for this pharmacy I just had to. Went in first thing for a flu shot. Didn't know you needed an appointment. That was not posted anywhere. Never had to have one at any other Walgreens location in past years. I was the only one in the entire store. The pharmacist asked if I had an appointment. I said no and he said they prefer appointments and said he wouldn't give me one. Went to Ingles and was given one by the nicest pharmacist. Will not go back to Walgreens for anything. read more

Had the prescription I needed and the pharmacy staff were so polite and fast! Store was clean, well stocked and the front cashier was friendly. read more

I have been going to the Walgreens here in Duncan for years now, and I have always found the staff quite friendly and helpful. Even when their photo machines were down recently, they called the Spartanburg store for me to see if that other store would print my Christmas cards for me and they did. I have never had any complaints about how the pharmacy has treated me either. I have to get refills on prescriptions monthly and there's hardly any wait time when I go. The ONLY thing I found was that they charged A LOT more on the Lyrica (the generic too) than I could get through GoodRX at Costco, so I switched to Costco. I never realized that the prices on drugs are that variable! So if they'd get their prices to come down or put out a good coupon, I'd come back. Until then, I guess I'll have to get my Lyrica from Costco! read more

I do not understand why the pharmacy is so incompetent. I need the same medication refilled every month. For the past 2 years it hasn't been filled on time once. Every single month I am told they are out of stock and have to reorder. I go and talk to them and they realize that they never ordered it. I am on a 30 day supply and for the past two years I have to go one to two weeks every month without my prescription. I ask why can't they get it in stock and the answer is always because no one is prescribed testosterone. Yet I am every single month. So fed up with this place. read more

Every time I've been in to get my prescriptions, nearly all of the staff are NOT wearing a mask properly or at all. Walgreens policy is for all staff to wear a mask...they can't seem to be bothered with this small precaution to help keep them AND their customers safer during these trying times. I will be utilizing a different pharmacy from now on. read more

Absolutely awful in every aspect. Service is terrible. Staff are incompetent at best. Pharmacists just there to get a pay check. Absolutely zero care for their patients. Too bad there's not an independent pharmacy nearby. Seems as though Walgreens just keeps buying them out and shutting them down. read more