Full disclosure: I've never actually walked in this door of this establishment. But given that it's…read morea florist, that's not actually necessary. Rhonda's recently prepared a beautiful floral arrangement that was sent to my mother-in-law's funeral. Her work was lovely, though if that had been the beginning and end of my experience with this shop, I probably wouldn't have written a review. Just not in the reviewing mood these days, I guess. While the flowers were beautifully arranged and of excellent quality, that's not uncommon. But the customer service that I got from this shop was nothing short of amazing. I wanted to send a thank-you note to the relatives who sent the flowers but, having never met them, I had no contact information. I contacted the flower shop which, in bygone days, would have had all the information I needed. I asked Donna if she had the mailing address for this relative but she couldn't find the order. She went on a hunt for it that lasted several days and wound up involving the owner of the shop as well. Other florists that I'd made similar requests of basically blew me off with a "we don't have it" but not Donna and Rhonda. They considered it part of their customer service, both to the purchaser and the recipient. They kept me apprised of their progress via several phone calls and, eventually, the got me the information I needed. Now this may sound like a small thing, but anyone who has been in the position of mourning a close relative will agree that a kindness done at that particular time carries an incredible amount of weight. During our conversations I came to understand their customer service philosophy. This is the only florist I've ever heard of that has a private family space for those ordering funeral arrangements. It has privacy, comfortable furniture and a phone in case family members need to be called. They provide not just flowers here but care, and it's care that's heartfelt. Both these women have suffered tremendous loss and they are determined to be there for their customers. I can't recommend Rhonda's heartily enough. These women will care for you whether you encounter them for a joyous or sad occasion.

Charlie's is an institution! I have been going here since I could walk. The absolute best staff!read more

This store has been in existence for over 100 years and is co-located with the U.S. Post Office at…read moreDry Creek, WV (The post office is actually inside the store). The post office has been there since 1884 and I believe the post office was there before the store (but I am not sure). I'm not sure of the original owners of the store but Jarrell's have owned it for at least the last 60 years. I grew up in this area although I no longer live here. So, I know the current owner (Gary Jarrell) and knew the previous two owners (Charlie Jarrell for whom the store is currently named and Carl Jarrell before him for whom the store was named when he was the owner). Gary chose to retain Charlie's name on the store and not rename it for himself as Charlie and Carl did while owners. They sell a small and good variety of food, feed, hardware and gardening items as well as gasoline and kerosene. They are a little more expensive on some items, but you are paying for the convenience here folks. The closest major shopping is Beckley (26 miles away). So unless you have major shopping to do, you're saving $$ here. The current and previous owners are and have been very active community supporters in numerous ways. This area for the most part is still a coal mining community which has had it's ups and downs. The owners have always supported it's customers by extended them credit during hard times and not knowing when they were going to be paid. Every time that I go back to the area, I make it a point to always stop here and visit. Very nice people. I don't believe you can get better than this

This is my new salon and Jenna is our new stylist (mine and my daughter)! We are new to Charleston,…read moreand after asking for suggestions on the Nextdoor app I decides to go with Jenna and Craft Salon since she had the best reviews. I am so happy with my decision and our results! I started by taking my daughter first as she needed a new color/style for school. I was so very impressed before even meeting her because she reached out to me before the appointment to ask a few questions so that she could try to make sure she had a good idea of the color and cut that my daughter was interested in. She does a great consultation in the beginning to better understand what you are looking for before she starts. She is very welcoming and makes you feel comfortable as soon as you sit down. Jenna thoroughly explained everything that she would be doing before she did it and also offered some great tips on haircare and styling tips in general. She truly listened to every detail and I couldn't be more pleased with the results (as well as my daughter with her results). I truly can't thank Jenna enough for giving me such a beautiful look and highly recommend her! The Craft Salon is a clean and beautiful salon with a nice waiting area for customers, a very courteous staff and it was an overall pleasant experience for us both times. I highly recommend this salon as well!

I waited 5 weeks for an appointment only to wait another 45 minutes for the owner to finish her…read more"double booking." I left. Completely rude. Kind of surprised a new client means so little.

It's okay, as far as barber shops go. Fair price. The salon in the back is okay too. You get what…read moreyou pay for.