This place was horrible! They had no heat it was freezing cold! My wife and I went for a couples…read moremassage and they had raggedy blanket and low budget trailer. The 19 year old and 20 year old massage techs had no uniform and they offered us a glass of watered down wine. A mess!!!!! We ran out and jumped in our car before they touched us.

This place was horrible! They had no heat it was freezing cold! My wife and I went for a couples…read moremassage and they had raggedy blanket and low budget trailer. The 19 year old and 20 year old massage techs had no uniform and they offered us a glass of watered down wine. A mess!!!!! We ran out and jumped in our car before they touched us.

This place is a little gem Hidden in Kanawha City . The…read moreoutside looks like normal building but it's really an oasis in the making . I have not tried all the services but the ones I have tried have been great . They offer everything from manicures to micro blading . The one complaint I was when they were running 45 min behind and didn't tell me . I let them know they should inform clients when that happens . The following times I have been there they call Or tell me when they are running behind or when they can take me earlier . You can get your hair done there and spray tans, facials and massages . I love that they run specials . They offer water to their customers and have ample parking . It's easy to check out when your done and there is a room to relax while your waiting . This room is a lounge and separate from the rest of the service rooms . I hope this business stays in business and they continue to grow . So glad I found this place . I highly recommend Brie for manicures/pedicures and Erica for massages and facials .

I haven been going to Serendipity Spa and Salon for about 8 years, mostly for regular hair cuts…read morethat keep me looking my best on TV! Recently I have started getting pedicures as I am diabetic with neuropathy in my feet! It's important to keep my feet healthy!!! The staff here is friendly and professional! The owners are kind and community minded! It's a nice relaxing atmosphere at a very convenient location! I highly recommend!!!

Worst type of doctors in WV! They are either completely incompetent or intentionally cause…read moreinconclusive biopsies to get you to pay for another visit. That latter is more likely as they won't use dissolvable stitches to make you come back to pay for that as well. This place needs investigated for fraud!

I do not recommend. My mom was diagnosed with metastatic melanoma. It went to her spine, lungs and…read moreliver. It broke her back in three places. It was devastating. She died 89 days after being diagnosed. I went here when mom was first diagnosed due to concerns. I was breaking out in hives and also I wanted to be checked for cancerous spots since I learned that having a parent with melanoma increases your own chances. I was told after I made an appointment, they'd have to cancel it because the person wasn't available. I asked if there was someone else because I felt like this was an emergency, and they said no. I went online to see if this was true and it was not. I booked another person there online and was seen. This rubbed me the wrong way instantly. The person seemed inept. They were more concerned about hives, which I had told her that I'd been to people before and this has happened since I was a kid. They've ran multiple tests and couldn't find a source. I was more concerned with cancer!! She didn't check me for spots. Actually she sent another girl in to do biopsies on my hives. These biopsies NEVER healed properly. They scared. I posted pictures on here from FIVE MONTHS after the biopsies. I don't believe they will ever fade. Even when I came back to get the stitches out, they did not check me for skin cancers. I left confused and angry. I'll never go back. I went because I was familiar with the place because I'd taken my son there for acne. They charge a ridiculous amount. I don't trust their billing. They are still trying to charge me like $500 for these two biopsies when I have PEIA insurance. In rhe meantime, I'm dealing with the death of my mom from the cancer I was scared of.

I found Rosemarie's spa and makeup service while searching online for someone to do my wedding…read moremakeup. There aren't a lot of professional makeup artists in Charleston that show their portfolio so I was nervous on whom to choose. When I came across Rosemarie I was impressed that she had her own spa as a licensed esthetician and her portfolio pictures showed women with a "no makeup" classy look. I booked her to do my makeup on my wedding day and the day after since we were getting pictures on both days. She replicated the look on both days perfectly. The look she created for me was perfect and looked amazing in person and in pictures. I highly recommend her!

I changed my original review. She cancelled my appointment with no notice, after hearing I did not…read morelike my makeover and thought it was pricey. I drove a long way for the appointment, then basically got kicked out of her office. She told me she can't work with me as a client because I was not happy. The facial was great, but not the makeover. And I am much happier without drama!

I have been trying to get my surgery scheduled for weeks. My primary doctor's office faxed medical…read moreclearance to them twice and they never put it into my chart. Then last week I brought the clearance forms and watched as the receptionist scanned them into my chart. I then called on Friday and was told the doctor hadn't signed off yet but should do it that day. I called today (Tuesday) and it still hadn't been done. If they weren't the primary dental surgeons in WV, I would go elsewhere gladly.

I was referred to this practice and showed up on 10/22/2024. Now, I'd like to start by saying my…read morelate father was a practicing dentist, and referred many patients to this practice over his 40-year career. I arrived for a consultation and completed a host of paperwork. I was shown to the exam room promptly. That's where it all went downhill. The attending dentist entered the room, mumbled his name, reached for an exam stick/tongue depressor, looked at my problem tooth, and then promptly left without saying a word. Total time: about 15 seconds, if that. Seriously! As I walked into the hallway, he was sitting in a chair apparently staring off into space. Call me crazy, but I think a consultation means ACTUALLY CONSULTING with the patient regarding the work to be done, and answering questions. This dentist said NOT ONE WORD, and didn't bother to discuss anything. The staff however, had no problem mentioning "financing options" no less than three times! I have excellent dental insurance, but even so, I have the funds to pay the entire amount if necessary. My dad despised what he called "assembly-line dentistry". I feel this was precisely what he was talking about. I'll be cancelling my appointment for the procedure I needed.

I love their new location and how it's setup!…read more Jordan & Deanna are amazing at facials! Carrie is one of the best massage therapists I've ever had. Melissa is impeccable with the microblading. Treat yourself at bliss!

I rarely leave negative reviews, but I feel this situation deserves to be shared as a form of…read morefeedback. I scheduled a last-minute massage after dealing with a severe knot in my neck that was causing headaches. I was genuinely looking forward to this appointment more than any massage I've ever booked. I even excitedly arrived 15 minutes early and proceeded to show the front desk my confirmation text to check in. Unfortunately, they could not locate my appointment in their system and had no idea why. I was told there must have been a double booking because another client had also scheduled the same time slot. I received a brief apology and was simply sent on my way. To drive there, show a confirmed appointment, and still be turned away with no solution or compensation was extremely disappointing. The error was theirs, yet nothing was offered -- not a discount, not a reschedule priority, not even a small gesture like a gift card. I feel like good customer service isn't about being perfect -- it's about how a business handles a mistake. In this case, they did nothing, and that's why I won't be returning.

Let me start with saying ROXANA is an AMAZING esthetician!!! She is kind, caring and super gentle…read moreon the face. ***BEST SELF-CARE EVER*** I came in town to visit family and was told to go see her for a facial. LOVED every minute of it. Her skills and experience shows in her work. If you want to have the best skincare treatment go see her. She also provides different services such as Eyebrow tint, and permanent makeup. Call her for a free consultation.

From the owner: Acne Treatment, Anti-aging Treatment, chemical Peels, Eye treatment, Eyebrows Services (tattoo),…read moreEyelash Treatment, Facial Massages, Facial Treatment, LED Light Treatment, Lip Treatment (Lip Tattoo), Facial Mask Treatment, Microdermabrasion Treatment, Pore Cleansing Treatment, Eyebrow Tint, Brightening Treatment, Skin Extractions, Wrinkle Treatment, Lash Lift, and Lash Tint, Dermaplaning.

I booked an appointment here. I never received a confirmation email so that led me to wonder if I…read moreactually booked. I never recieved a reminder email not text either. I called numerous times as I did not want to no show then be charged. After many calls someone finally answered and said they silenced there phone line. Did not get my hair cut here due to lack of communication and not being professional.

Best salon in the Charleston area. Hair services are top-notch. I have naturally coarse black thick…read morehair and my stylist has been able to balayage it and keep it healthy and it looks fitting, not streaky or crazy. The spa services and staff are amazing as well.