Today on 1-20-26 I bought a CPAP mask and was not told that you couldn't return it and I didn't…read morethink to ask. At the previous company I use for c-spap supplies. They had a 30 day satisfaction or you can bring the mask back. I did not wear the mask to sleep in ,just tried it on. I just lost a hundred dollars because the mask does me no good I can't wear it.Had I known that you couldn't return it I would have never bought it . A lesson well learned.

Wonderful, caring individuals who own this company. They do much for the Acworth community and…read moresurrounding areas. Recommend them highly!

Had to pick up several items from all the annual physical visits I'm going through. Drive through…read moreis usually super packed but was happy to see it was only 2 cars so chose that. The attendant is either having an off day or she doesn't like people. Tried 3 times to interact and wished her a great day only to get mmmpfff as a response. Otherwise great quick in and out.

Like everyone else reviewing this CVS my experiences have been the worst I've experienced to OK…read more The OK was from a call back from the app about when would my script be ready? She told me it would be filled in a month. It was a monthly med and I was 29 days past the last script filled. My Dr sends in 2 at a time and she couldn't figure it out so I walked her through it. She was actually the most incompetent out of many incompetent employees. What made it better was she was sweet. Sweet, kind, helpful are not words customers use for this pharmacy. When I 1st started using them about 10 years ago the male at the window was not just rude, he was scary, threatening. A simple way to 4xplain their total lack if competence us this. Im 77, and I can't open child proof caps. It's on my record they pull off. I ask every time to make sure its not the childproof type. If I didn't ask or a family member picks it up I get childproof. If they are unable to read that, and give me the proper cap how can we be surprised when they make other " mistakes" The worst thing for me instead of ever apologizing, or being nice they lie to try and cover their mistakes up. CVS Corporate doesn't care. I think its time we turn to whoever governs Pharmacists. People including me continue using this pharmacy because its open 24 hours. In our busy lives that helps.

I had a very disappointing experience today at the CVS Pharmacy on Due West Road. This is…read moreespecially frustrating because I would normally give this location's pharmacy five stars. However, today's encounter was unacceptable. When I arrived, the drive-through window was closed, which resulted in one of the longest lines I have seen inside the store. After waiting patiently, I was finally assisted by an associate pharmacist, Isabel, who was reviewing my card information. After doing so, she instructed me to step out of line and return behind another gentleman who was originally behind me, rather than simply allowing me to remain at the counter or rejoin as the next customer. I politely asked the gentleman if he would mind allowing me to step back in front of him since I had already been at the counter. He graciously agreed. However, when I returned to the counter, the associate had not provided my prescription to the cashier. I explained that she had already quoted me the price and I was ready to pay. She then responded in a very sharp and dismissive tone, stating that she had "told" me to wait behind the other gentleman. I was taken aback. I calmly explained that I believed the prescription was ready, since I had already been given the total and the medication was visibly bagged and labeled. At that point, a manager intervened and reiterated--also in a curt tone--that it was not ready and that I would need to wait behind the gentleman as previously instructed. I then asked how long the wait would be, explaining that I had an appointment to attend. I was told it would be "about five minutes." I ultimately had to notify my client that I would be delayed because I was waiting for medication that appeared to be prepared and ready for purchase. The tone, lack of courtesy, and unnecessary rigidity in handling this situation were extremely disappointing. What could have been resolved in a matter of seconds became an uncomfortable and avoidable interaction. Customers should be treated with professionalism and respect, especially after waiting in a long line. I hope this feedback is taken seriously, as this experience did not reflect the level of service I have come to expect from this location.

If you have a choice, fill your prescriptions elsewhere. I had a coupon and the pharmacy assistant…read moretold me I could not use the coupon there although if clearly said it could be used for self pay. The p.a. did not even try to enter. I went to my car and called the number on the coupon and confirmed it was valid. When I went back in, she took it and put it in the computer and said it was valid. Clearly lazy!

I have been going here for about 20 years. Over that time period, there have been ups and downs…read more But overall, they are a solid place to do business. The pharmacy staff have been very helpful to me whenever there have been RX issues. They have also been fantastic about helping me transfer RXs to other locations and back when I ran out of meds on the road. Overall, I appreciate them and their hard, thankless work. They've made my life better.

Dr sent in RX electronically over a week ago, was told to come back the next day and once again…read moretold it would be ready in two more days. Still have yet to get my prescription. Have always had issues with this location, 1 star for consistency.

They are indeed small and very busy but they have always been polite and professional. They work…read morewith me on getting all of the various manufacturer coupons applied correctly. They are occasionally out of stock on certain items, but usually get them in fairly quickly.

I have received certain meds here before and the lady on the phone rather argue with me instead of…read morefixing the issue and filling my life saving med and saying I wasn't signed up to get notified when I need my meds refilled.. You hung up on me I took my business from you. Let's see which hurts more! All of that after sitting on the phone for 30 minutes waiting for them to answer with 2 calls ahead as I'm sure they were just arguing as well. Just because you work there doesn't give you the right to act like you don't have to do anything for the customer. See more choices doesn't just give options on where to take your business.it also makes employees think they can treat the customer some kinda way. Quit arguing,fix customer issues or disappear like all the other smaller businesses...