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    Walgreens

    1.8 (12 reviews)
    Closed 7:00 am - 10:00 pm

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    8 months ago

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    7 months ago

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    1 year ago

    Everything wrong refills if they can't contacts doctors office for refill they just drop it, they don't contact

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    Basu Aesthetics + Plastic Surgery: C. Bob Basu, MD - Products used

    Basu Aesthetics + Plastic Surgery: C. Bob Basu, MD

    (49 reviews)

    I love going to Dr Basu's office for my skinny shot. scheduling is easy and the staff are amazing…read more Susan is my favorite she has been such a great help with all my questions and helpful advice. I also had a hydrating facial here and it was nice and relaxing The technician does a great job of making sure your comfortable.

    Dr. Basu is an excellent plastic surgeon. He immediately made me safer just by walking into the…read moreroom. I had arm lift surgery with no post surgical pain, no significant swelling. Four days post-op, my upper arms already look amazing. However, the orders for palliative care prior to IV insertion before surgery were not honored by one ancillary healthcare professional. I endured a great deal of traumatic treatment including an alleged serious break in the chain of care along with false hyperbolic accusations against me that were personally insulting and absolutely unwarranted. I was not a problem patient. I was a patient treated like a problem because I insisted on promised palliative IV care...meaning an injection of lidocaine prior to IV insertion. I was pain-shamed by one employee and by a doctor who upset me with twisted words then subsequently warned me about being upset before being put under anesthesia, an irony not lost on me. Additionally, I have a forceful involuntary fight or flight response to IV insertion albeit not to blood drawn. I do not determine which pain my body experiences as a threat. The startle response is absolutely as uncontrollable as it is dangerous. Forceful movement can cause the cannula to tear through tissue, muscle, vessel(s). I was told, "Most patients prefer one stick to two." As far as my startle response is concerned, if I don't feel the second stick, it's only one stick that is minimal by comparison to IV insertion without palliative care. The emphasis being on care. It was absent without a great deal of effort on my part. If Dr. Basu's practice had a patient advocate or ombudsman, this position could have prevented an unfortunate experience. There is no obvious venue in-house to deal with situations similar and ensuing aftermath. There is nothing other than complaints to each individual's respective governing boards left for me to report allegations of professional misconduct. Until Dr. Basu's practice adds a patient advocate giving voice to a patient's right to be seen, heard, felt, respected by his entire staff, patients like me, those who experience extreme involuntary startle responses to IV insertion will remain at risk. Whether most patients tolerate IV insertion without startle reactions is irrelevant. Leaving even one more patient pain-shamed, abandoned, humiliated, hyperventilating bereft of care is one patient too many.

    Walgreens - drugstores - Updated May 2026

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