This Walgreens location is a mess. Literally and figuratively. Called pharmacy at 8am (opening time) and was instantly on hold with two calls in front of me. OK that's fine. I know that a lot of people have the same idea right when it opens. But I was on hold for 36 minutes before someone answered. That person told me my refilled had already been called in and that it would be ready in a couple of hours. Click hung up. I went in four hours later and it's not ready. This is only one of many instances where their lines are long, where counter staff are abrupt, where shelves are disorganized, where the floor is dirty, where the bathroom has no toilet paper, when staff walk around talking about going on a break, eating snacks and shuffling around. The parking lot is a snarl. I've given them plenty of times to redeem themselves to little avail (I will say there are a few staff members who go above and beyond, but they're rarely on shift). Avoid this Wags. read more

There refusing to sell Ivermectin without a Prescription when the state Congress legalized it under, Legislation Status: Senate Bill 744 and 1275, similar to previous proposals, allow OTC purchases of ivermectin in Missouri. read more

Always long lines No one seems like they want to help. No help in photo dept and no idea when things are ready

Walgreens is My Store!!! Best Customer Service in St. Louis. Mike Haynes is the best. Nick Dixon IS THE Greatest Store Manager in the District! read more

Walgreens - Mike Haynes and Store Manager Nick Dixon - Drugstores Near Me - Clayton, Missouri

The gentlemen who works early mornings (usually see him during the week), black hair medium length is very kind, always nice, patient and willing to help. However I used the restroom this morning and there were multiple bugs and spiders. Not small ones but these guys! Eek! I didn't leave with anything due to this. I wouldn't want to bring items into my car or home knowing there are bugs all over just to avoid the slight chance ones hiding in an item I buy. I know very unlikely but I'd rather be extra cautious. read more

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If I could give this pharmacy 0 stars I would! As an insulin dependent diabetic I depend on this medication to keep me alive and well. Well, apparently Walgreens could not care less and kept giving me the runaround on why my scrip couldn't be filled. They kept telling me " we ordered it" and it mysteriously never showed up. They don't answer their phone in the pharmacy- I held out for 2 hours before the phone was picked and slammed down again. I have never had such problems with a pharmacy! I transferred my prescriptions to CVS where they actually answer the phone, fill prescriptions in a timely manner, and know how to act properly with customers. Avoid at all costs! read more

Worst. This has been our neighborhood Walgreens since it opened. We have always had our prescriptions filled here. We are looking for a new plan. Getting a prescription here now is near impossible. Receive a text that it's ready. Stand in line for 30 minutes. Not ready. Wait for "20 minutes" while they prepare it. An hour later...still not ready. This has happened 3 times in the last 2 months. Done. read more

9/10 it's a horrible experience. Hours are unpredictable, hold times on the phone exceed acceptable waiting times, 90 minutes. In line I hear customers dealing with mistakes frequently and the worst I've seen is they left their requisition/manifest paperwork out on the counter where customers are standing and waiting. I could see all the pt info which is a major violation. I paid for delivery of my last script but they never did it. I've been out of meds for 4 days since they just shut down and make no effort to take care of people. Going to switch to another pharmacy, not going to Walgreens anymore. read more

Longest wait time for a pharmacy in the nation at all times during the day too. It's pathetic!

See photo for the NEVER ENDING line that is ALWAYS at Walgreens on Clayton road. There's always a line and it is always long and I always wait in it for at least 20 minutes. It doesn't matter what time of day or how busy they are or how many employees I see go in and out of the back room. There are ALWAYS at least five miserable busy people waiting in line at Walgreens. read more

Walgreens - The NEVER ENDING line that is ALWAYS at Walgreens on Clayton road. - Drugstores Near Me - Clayton, Missouri

Generally going here is ok, Just don't try to get a vacination there! They require an appointment but then you have to stand in line for 20 min+ to even get the paper work to get the vaccination. Once you get to the front of the line and have the paper work filled out then you sit for 1 hour and half HOURS before actually get the the vaccination! Also I afree with a previous comment their parking lot is a nightmare. In the winter they the snow piles up and even worse. read more

This is literally the nightmare of all places to have your prescriptions filled at. Use ANY other pharmacy. There will guaranteed be at least 9 people in line, takes at least 10 mins per person to check out at the pharmacy counter. An amazing waste of time. Terrible; just terrible. read more

I don't normally review drug stores but i didnt agree with the lower scores. I have been coming here since i was a little kid buying candy to sneak into the movies. They are very busy but they do a great job. Use the pharmacy. Zero complaints. Excellent team read more

Last time I came in, I couldn't find what I was looking for. This time I waited in line for 15 minutes only to be told that something as ordinary as insulin syringes were out of stock not to mention it's very difficult to get in and out of this place, I will never ever come here again, even though it's the most conveniently located pharmacy to me. read more

I've had a couple of experiences here during COVID and they were both pretty good all around. I'll start with the only downside, which is something they can't necessarily control is in the evenings that I've visited, there are just a lot of people there. I wish there was a little more monitoring of how many people were in the building. They may be regulating it, but it's not necessarily obvious to the customer. The best thing about this location is the 24 hour pharmacy. I have had a couple instances where needed time options outside of my typical pharmacy (which is only open weekdays and 9-5pm). Otherwise, it's a pretty typical experience and has typical cosmetic, medicinal, and grocery products! read more

If I could give negative stars, I would. Stopped by the Pharmacy yesterday to get a RSV vaccine and, even though they were not being at, I was told I needed to go on-line to schedule an appointment. Scheduled for 6:30pm the following day and waited for 75 minutes! Ridiculous! Have been a long time loyal customer of Walgreens but that is going to change. read more

Debit card declined at this Walgreens on Clayton at Big Bend in Clayton, Mo. Odd it had been used for months at all retailers and restaurants for months before. And they can't find my zip code for rebates. Typical of what this chain has sunk down to, read more

Logan was very helpful when my daughters script was not at the store. he was able to call around and get it quickly and efficiently for her. we need more people like Logan in the world. read more

YEP,,,,their service online is really DECLINING! Website always has problems and now their new policy for delivery is to have items delivered from the local store....even though the store doesn't have it stocked. I've put up with Walgreens for years but wish they'd just go belly-up now and save their consumers so much stress. read more

I can't say it's the WORST Walgreens I've ever been to (I'm lookin at you, St Ann!) BUT for the last 2+ years the pharmacy line has been RIDICULOUS. Good help is hard to find, but it sounds like there's always a party going on in the break room, while the prescription line is 9 people deep. read more

Hey, a Walgreens I really actually like! Let me start by saying that parking here should be an Olympic sport. If you make it in and out without what I call 'love tapping' another car, you're in good shape. Even if you do tap someone you're probably alright. The staff here has always been really friendly and ready to help. They carry the full line of Big and Sexy hair products INCLUDING Back Comb in a Bottle (hollaaaa) and rarely are out of anything I need. Lines move quickly and you can be in and out in a matter of a few minutes. It's just a Walgreens so there's not much to say, but if you've ever been to the Walgreens on Lindell you know why I appreciate this one so much. Glad to have it in my neighborhood! read more

I wish I could give a negative star, I just left this location picking up critical medication. I went to the pharmacy yesterday after receiving a call that my medication was ready, and of course it wasn't. I was told to come back after receiving another call that my medication was ready and AGAIN of course it wasn't ready. When I stated my displeasure to the manager of the pharmacy she yelled at me and stated HE can't find it. I can't explain just how humiliating and small this made me feel. I plan on calling corporate, I don't expect much to happen. But, I will definitely let them know my feelings. read more

This Walgreens runs totally different to any I've ever been to. The pharmacy staff at any other location will take coupon codes at the pick up but this one doesn't. They make you go to a different counter for them to type it in then go back to the pick up. There was no one in line so she could have easily just put it in herself. The customer service is also very lacking here. I'm willing to drive an extra twenty minutes to avoid dealing with this pharmacy again. I've given them multiple tries and they always have sub par service and functionality of the pharmacy. read more

This Walgreens Pharmacy Department is horrible they are so f***ing rude & customer service skills is zero. I called to REFILL my prescriptions I told the girl my information so she could pull up my scripts she was only able to find one ok...then I told her I'm just refilling my meds she then said I don't have any other meds listed for you. I knew she was wrong so I just refilled the one bottle. I got home grabbed my other pills bottles and of course I was right so I called back. I talked with a different person and explained what happen she said that I had two profiles in their system that's the reason for the confusion. Ok no problem right! NO she gets an attitude and said do you have the prescription numbers and says is that all! That's not my fault that had a computer error no one apologize or wasn't the least concerned read more

Save yourself the trouble, and do not go here EVER!!!! Inconsiderate pharmacists, who will waste your time and money without any care for an urgent matter. I am a school teacher, and I consider myself extremely patient. I am blown away by the lack of care in this place. Please if you love yourself at all do not go here. Actually, you don't even have to like yourself. If you have any ounce of self respect do yourself a big favor and go to CVS!! (This is not a sponsored post by CVS either.) read more

Sadly this Walgreens is NOT closed. The Keystone Kops staff the pharmacy department. I have spent hours of my life I will never get back waiting because every single employee is incapable of doing their job. Honestly I have never had so many bad experiences at a pharmacy, ever. Why do I keep returning, you ask? Either I hate myself, or they are the only nearby pharmacy open late. Sometimes I have a hard time remembering which. read more

This guy mike that works here is the best! You can tell that he is very nice and social. Also I have received help from other employees here and they are super helpful especially during the holiday season!!. If Walgreens had a better rewards program compared to cvs, I would always come here but I do come often because it is near my office. But cvs is near my home so my trips are split between the 2. read more

Though it feels a bit odd to rate a drugstore, I'd say it's worth my 100 seconds since this is my local Walgreens and I'm here at least twice a month. A lot of very friendly staff members. The pharmacy line tends to be long but they haven't poisoned me yet! read more

Very clean at the moment, not ghetto like other areas. The customers demographic is college students and retirees. Not trashy and parking lot tells a lot . Very friendly read more

One star for this location, only because of the cheery man at the counter (Michael), whom I haven't seen in a while. If he is no longer at this Walgreen's, then they really don't deserve any stars at all! **NEVER** ever use this pharmacy for your prescription needs. A year or more ago, I picked up my usual prescription for B/C pills, got it home, and found heart medication in the package (even though my name and the proper prescription name were printed on the bag). I immediately drove back, but I couldn't have my own prescription (Walgreens records showed it had been filled already) nor could I return someone else's Hydralazine because I had already removed it from the store. I wonder if Walgreen's would have paid my funeral expenses if I had ingested the Hydralazine? This place is fine for buying candy bars and Christmas lights, but it's a pharmacy in name only. When I switched to Dierbergs, I also learned that my insurance covers my prescriptions -- something Walgreens never bothered to tell me. The convenience store part is fine, and the prices are good. Stay away from the pharmacy if you value your money (and your life)! read more

Extremely disrespectful employees. Waste of your time. Don't go here. Was having a conversation with a friend and the cashier told us to stay quiet or get out of the store. So unpleasant read more

The jolly guy at the register is why I am writing this review. He is there every single day with a big smile on his face which puts a big smile on my face. The guy needs a vacation, a day off or something because he is a genuinely hard worker who enjoys greeting people and being a happy employee. Other than the Jolly Cashier this Walgreens is open 24 hours and also has a poorly designed parking lot. Good luck with parking. read more

Please do not ever use Walgreens for your Pharmacy needs. I just found out that Walgreens charged me $350.00 for a simple brand name prescription, that I could purchase at Schnuks Pharmacy in Ladue for $198.00 Basically Walgreens is robbing you and you only find out when your insurance is not paying for your prescription. So - please do not support this national chain. Use your hard earned cash locally! Shame on Walgreens - Where Greed makes it impossible to be healthy! read more

Slowest checkout lines ever, and the parking lot feels like a trap. Prices are standard for Walgreens in this area (I've noticed that deodorant is on the high side). I'll avoid this location in favor of others ones with quicker checkouts. read more

Just your normal Walgreens. Pulling in and out of this location can be difficult because Clayton Road is busy and the exit will only let you turn Right onto the road. The store front could be cleaner, but the staff has always been friendly and helpful. This is near my apartment, so I always visit this location whenever I need a prescription refilled or a quick grocery item. read more

Nicest man at the checkout register last night! (Gently prodded me to purchase the strawberry-flavored Kit Kats at the counter...) We quickly found the difficult item we were looking for and the long line to purchase moved quickly. The parking lot is a nightmare, though. read more

Nice staff. Clean store. Lots of products. Plenty of parking. It's a bit confusing to get out of the parking lot, but once you figure it out, it's easy. I live closer to the one on Union, but after that pharmacist made fun of me, I will drive out of my way to go to this one instead. read more

This Walgreens has reopened. I had to run here this morning because my regular Walgreens doesn't open as early as this one does. I was greeted when I came in and acknowledged promply at the pharmacy. I was told it would be about 15 minutes for me to get my prescription and it only took about 7. Their shelves were a bit bare here and there, but I was happy with my overall experience! (And my regular Walgreens called me back later to tell me that they would have had to have gotten my prescription from another Walgreens because they didn't have it in stock. Soooo glad I went here!) read more

Your parking lot used to be the Parkmoor and you could get a decent diet dr. pepper and some onion rings. Now it's just cigarette butts and tears. Shame on you Walgreens. read more

Nicest staff Around! Mike can not be beat! And Alexander and the rest of the crew are top notch friendly