Took my son on 9/20/2024 to pick up a prescription. Pharmacist told my son it would be a 30 minute wait. So while we were waiting I thought I would pick up a few things while we were there. While at the end of the of the isle. As I was checking out the gift cards, not touching them. Guy at the checkout stand started yelling at me over another customer. DO YOU NEED ANYTHING!?! WHAT DO YOU NEED!?! Representative yelled at me 4x!!! Told him no. So he yelled again! At this point I snapped back and said NO I don't!! Checker lowered his voice and said he didn't think I heard him. So, I put my items back. Then I walked around and asked for his supervisor. Representative asked why, What do you need? Told him I just needed to speak to supervisor. Explained situation to supervisor. Supervisor responded with.. do you need bonus points or free perks. Told him , no, your checker can't be treating customers like this. Supervisor responded; so if you don't need anything than you can leave, I am just the fill in weekend supervisor. Anything else call the General manager. I replied Um waiting for the pharmacy, so I can't do some shopping while I wait?!!! Your company just lost $100 purchase. Supervisor turned around and walked away, while I was still talking! As supervisor was walking I said "oh WoW! That is customer service at its finest!!! Walgreens wonders why they are going out of business ‍. Do Not go to Walgreens on Dewey!!! SO RUDE AND UNPROFESSIONAL!!!!! read more

This location use to great but lately the people in the pharmacy act rude, no sense of customer service and don't seem to know what they are doing. If you don't like your job then go do something else. read more

Absolutely DO NOT go here for Covid Vaccine. I did not have my card with me to get the booster and the employee was rude and refused to give me the booster without it. Horrible customer service read more

I went in to Walgreens after having some difficulty with my online photo order, Alyssa and Shelly were amazingly helpful, both in person and on the phone! Thank you so much for being so kind and wonderful! Huge kudos to them! read more

Should be a half Star rating but called the store and asked to see if a certain chocolate was available there and they wouldn't tell me they said they didn't have time to look I said ma'am I'll wait on the line for your to finish what your doing and then let me know so I do waste my FUCKING TIME driving out there to possibly not even get the chocolate FUCK THAT STAFF AND ESTABLISHMENT! read more

Worst pharmacy experience ever!!!!!!!!!!!!!!!! Stood in line for 30mins Christmas Eve night to drop of prescription, was told by pharmacy staff "30 mins to fill, will you be waiting or picking up later?" I will wait. Shopped and had a cigarette while i waited, went back in 15 mins later and sat in the pharmacy waiting area. 2 hours later.... i was still waiting with a group of other customers, who had also been told 30 mins when it was not!! Pharmacy staff should have known being the only pharmacy open 24 hours on Christmas Eve that they would be slammed and not have only ONE PERSON WORKING!!!!! Rude ass staff tried to talk back to me when i complained about the wait.... I will be speaking with the managers... spent Christmas Eve into Christmas morning at Walgreens..... read more

The pharmacists there are so rude and unhelpful. You can tell that they hate their job. I've been going to this location for 20 years. The last two years dealing with this pharmacy has been a nightmare! Go somewhere else!! read more

Even after the state of California has declared that no one should be turned away for a booster shot the pharmacist at Walgreens couldn't figure out how to get me a booster shot . I already have a vaccine . I showed my card, I just needed the booster shot. The pharmacist was in lcapable of figuring out how to give me a booster shot. under no circumstances whatsoever in this or any parallel universe would I ever go back to this Walgreens read more

Ugh pharmacy a nightmare to deal with. They call me six months ago put all my prescriptions on a single pick-up. Great idea- right? They then blow it every time I come for following five months. One prescription still out of synch always....so I pay cash each time to synchronize because insurance won't pay. Then next time I go to pick up and its Groundhog Day all over again. Store blames corporate, corporate blames store .....nobody takes responsibility and fixes it. Ironically, they contacted ME originally to put me on single pickup, and I actually ended up going to pharmacy MORE! I went three days in a row last time, being told "it will be ready tomorrow". Liars, not even ready the third time. I finally decided to find a small pharmacy that still believes in good service. Just like the DMV, this place is too big and bureaucratic to care about the customer. read more

A pharmacy with an invalid phone number offers about the worst kind of customer service I can imagine.

A lady who works at pharmacy is super disrespectful and mumble under her stanky breathe and hangs up before you can speak. Trash

This is the best Walgreens in the area. I came here to pick up 2 of my enlarged photo posters and Ricky help me. He was very nice, helpful, and meticulous. He has excellent customer service skills. I definitely will be back! read more

Not letting a diabetic use your bathroom at night when it's an emergency? Not cool at all, Walgreens! Have some decency and compassion for your customers! read more

Sylvia is the rudest pharmacy worker ever, running around looking stressed out, obviously overwhelmed and unable to keep up, she cannot conduct herself in a professional manor. Doctor was yelling over her to me and when I tried to respond, and she told me I "just need to talk to her " with body language and foul tone and continued to be argumentative, all this out of the blue. What language might be acceptable in her home is not acceptable in public and certainly not at work. She acted like she was in the ghetto alley trying to pick a fight. read more

The pharmacist would not fill an antibiotic 30 minutes before closing and suggested a 24 hour Pharmacy in downtown. We needed the drug for our child. Such display of laziness ever from the pharmacy department. read more

This is one of the few Walgreens that has a pharmacy open 24 hours. Others places claim to be open but the only thing open 24 hours is the store front. That's useless. I called the pharmacy department at 10:00PM and spoke to a gentleman who's name I believe was Aaron. He was courteous, patient, professional and took the time to discuss a few things with me over the phone prior to getting the prescription filled. I really like Walgreens as a whole but now that I know this one is open round the clock for prescriptions that need to be filled after late ER visits... I will look no further. read more

Came with a valid prescription that the pharmacy refused to fill because it wasn't written locally. I got injured out of town and flew home. I offered to show my plane boarding pass, my discharge papers, etc. No one cared. I asked for them to call the hospital to verify. They refused to call. No one cared. I will never return. read more

This Walgreens is close to my house. Dropping off a red box moivie The Cobbler with Adam Sandler, it was pretty good, comedy. Seems like I am always stopping by for something. The manager and people who work here are kind and helpful. read more

Walgreens - They always have good sales on their end isles. - Cosmetics & Beauty Supply Near Me - Citrus Heights, California

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So in the past I have used the Walgreens pharmacy to pickup one of my own meds. It was always the same thing every time so it seemed to go pretty painlessly. Today I helped a friend pickup her medications, the guy at the counter was being pretty rude. To me customer service is everything, especially if your in a competitive industry because the customer can choose to go wherever he or she wants. So they say it's not bad to ask questions right? Well tell that to the guy with the bad attitude behind the counter, he needs to work on some people skills because he has none. Especially when your in the line of work that he is. Two stars instead of one because the other guy behind the counter was a little more friendly. I liked their snack selection and their store itself is nice. People are friendly, but who knows maybe this guy was just having a bad day. read more

I live right across the street from this Walgreens so it's very convenient to just walk over there for goodies & redbox! They only have one redbox there BUT it always has the best selection even during the weekends because no one thinks to check the redbox there for the most part... Regarding the customer service, it's either really good or very bad haha. read more

I wish there was an option for 0 stars. The staff at the pharmacy counter are all uptight know-it-all's. Tim was especially rude. He told me it would be an hour till my prescription is ready. Well, it's been 2.5 hours and still nothing. The staff has no clue what customer service is. If I'd known it would have taken this long, I would have just gone home and come back. read more

If only Yelp let me cuss. Absolutely terrible service at the photo counter. Chick there seems like she hates life dealing with someone at the photo computer. I came in to follow up on why my order was canceled. She comes over to me and finds my order and proceeds to tell me that the order was canceled because they were understaffed at night so the tech canceled it because they didn't get to it. (No clue why they don't just put it into a pending stage until they can get their crap together and print the photos. Instead my order with over 70 photos hand selected will need to be reselected and ordered again. This is the 3rd time this store jacked up my order. Absolute nightmare store to deal with. At least last time this happened the guy behind the counter went in and opened the order and forced it through for me. That was the only reason I came back. The chick today needs to find a non customer facing job and stop giving Walgreens a bad name because she hats her life here and is no help. read more

Hayden is a very helpful young man. The others have always been nothing short of kind to me. That's all we need to do in this world, be more like Hayden and the Walgreens Posse. Word up. read more

I went in today looking for some foundation & lashes, Loreta was so friendly and helpful with helping me match my tone. She seen I was purchasing a lot so she had me enroll so I can get a discount off my purchase. She even gave me a coupon she has such good customer service!! read more

Prescription service par excellence!!! Always a bargain for the senior budget. Better yet, it's within walking distance and when it isn't can always be found nearby. read more

Today I went in to get a prescription which I have done at this location many times over the course of my entire life as I grew up in Antelope. However, I will no longer be returning to this location for my prescriptions. I wouldn't trust these people touching my medication ever again. Not only did they have an issue figuring out my insurance so I had to pay full price (because they (Walgreens) put my gender as male but couldn't figure that problem out somehow?) someone also went in and changed all of my other information in their system to random crap! (Address and phone from what I was told as well) I was given zero explanation because they don't even know why! I had to return to figure all of this out and when I did I was met with people saying that it was not their fault.. when I told them at the end that I would like my reimbursement I was told that since I got the medication two months ago I could not get my reimbursement... and then I had to explain to her I had picked up that medicine 20 minutes prior... this is ridiculous.. my pharmacy should have my correct information at all times there is no reason any of that information should have ever been changed I never once gave permission nor did my husband. Although my money and time is important to me my biggest problem was the incompetence coming from a pharmacy. completely inexcusable. (I do have to add the women who helped me with my reimbursement was very nice and tried to be helpful but she was kind of just pushed into my situation by the other workers who didn't want to help me anymore so she had no idea what was happening...) read more

Has met my pharmaceutical needs. Close to home. Employees are professional and pleasant.

If I could rate this no stars I would. I've been on hold, without anyone ever speaking to me for 16 minutes. They pick up and without even saying a word, I'm back on hold. Completely disrespectful and incompetent. read more

This has to be the worse store around. Very poor customer service an comes with an attitude. Iv been here 4 times this evening to pick up prescriptions. Each time I have come I was told 20 mins. Still no meds. read more

I always find things I need and am looking for when I come here. They have friendly knowledgeable staff, and there hours are great too! I like the drive threw pharmacy window, it makes for easy pick up and drop off. I would reccomend checking out Walgreens for your prescription needs, and also look out for there great sales, and savings store wide. read more

Inefficient. Waste of your time. Very poorly ran. Who decided these people should be in charge? It's a total circus and the right hand doesn't talk to the left. Regional management should take care of the incompetence of the staff. read more

Review for pharmacy only: 1. Terrible customer service.. For the last 7 years consistently. This is very close to my house which is why I have stayed. The 24 hr factor is helpful when there is an emergency. But for everyday Rx's this place is TERRIBLE! 2. Always a long line and RX never done on time. 3. They can't seem to take a refill and order from the Dr and then have it ready. Almost every time I refill they say they don't have the refill order or that it went it a different profile and then I have to come back. 4. When my Dr sends the refill order.. Somehow walgreens never seems to be able to find it. 5. Every time I have to fill or refill I have to make multiple calls to walgreens to run interference due to their complete lack of competency. Walgreens management where are you?!! This location is only getting worse and no one seems to care.. No one seems to be concerned with losing revenue do to customers going elsewhere. What a shame. read more

This Walgreens gets 5stars bc it's the only store that's open for people like me to do last minute Christmas shopping

This is my regular stop for picking up prescriptions. I used to drive up and sometimes they are very slow to come to the window and other times they are very quick. This is not a good place to walk into in the night-time. There's a lot of creepy people that hang out around here. An older woman committed suicide outside of the store about 2 months ago. They have an automated telephone system for letting you know when your prescriptions are ready. They call far too often once they're ready until you pick up your prescription. I don't need to be notified every 3 hours until I can actually come in and get it. It's a nice feature but sometimes I have other things to do and it takes me a day or two before I can come in. There are other times when it wants to route me to a live person because there is a question about my prescription. I wait and I wait and I wait and no one comes to the phone. Very annoying. this place is close to my house so I like to shop here for that reason. It beats driving all the way across town for the same thing. read more

Best Walgreens ever! Staff is great, very friendly & helpful, store is open 24 hours including pharmacy.

I know it's Walgreens which is a huge company, so it's not like this review will really matter...however... I don't think that I have ever received quality customer service at Walgreens. I went there today to pick up some photos which I had already paid for online and even though I had the email receipt she still made me pay for them. The woman that works in the photo center has such an attitude, she was so rude to me. I don't remember her name but it's the really thin blonde woman that looks like she probably smokes a pack a day and has since she was 12. It's just really unfortunate that customer service around places like these is on the downhill, and probably won't change. It's convenient that you can print photos from your phone at home, but then when you pick them up they're cut off in bad places leaving you wondering why you even went there in the first place. But because the woman at the photo center today was so rude, I felt like this could not be left unsaid. read more

This Walgreens has always been the best location to come to have your prescriptions refilled. Everyone is very knowledgeable, nice and friendly and go above and beyond with customer service. Happy that I found this diamond in the rough read more

I misplaced my receipt to comment on the service I received on Friday, Dec. 27th in the late evening from the pharmacy, so I am going to do it on yelp! I was really beyond grief on what to do, my mom needed her scripts, and every thing was going wrong for me trying to get them! (long story), My mom lives in a memory care facility and I was just super frantic...after a lot of discussion and phone calls by Michael in Pharmacy, he and Ryan managed to work it out for me literally at the last minute, and filled two very important meds for my 90 year old mom! To me they went way beyond what I expected from them, and I am still to this day blown away by both of them for that night, and let me tell you I was feeling pretty down about our world that evening for everything that had transpired that day... How nice it is to know that two guys cared that much for me, but more so for my mom, so I will pay it forward guys and hopefully help someone in need like I was that day, just like you did!! Again many many thanks, Walgreen's is very lucky to employ people like you! I really hope your Manager, Hao sees this post, so he can thank you both as well! Here's to a happy, healthy, wealthy and wise 2020!! read more

This Rating is for the Pharmacy not the store. Reason's I gave it a low rating. 1) LONG waiting times on phone over 20 min. if their computer system is even working. Other wise goodluck getting to talk to them at all. 2)Pharm tech's that don't know how to submit certain Rx's correctly, creating a delay of meds for the customers. 3) Lack of empathy for the delayed action on the Pharmacy's part. They are just too busy to care I guess. I love walgreen's as a drugstore and buying certain pruduct there, but will NOT ever use the Pharmacy again. Save yourself a headache go somewhere else. read more

It must be the corporate mentality of business nowadays. Being disconnected from reality with an over abundance of money that trickles down in the "I don't care, I 'm making money" crap that hurts all the people trying to just get what they need to dull the pain. Between Rite-Aid, WalMart and Walgreens, I have suffered enough. I'm taking my business to the small family owned businesses. After all, that is what I am anyway. In the past two months, Rite-Aid has lost a handwritten prescription and Walgreens held my hand write for a week. They did nothing to fill the order. Now here I am trying to find a pharmacy that actually has what I have to take. read more