The pharmacy works very hard to keep my allergies and near 20 prescriptions ironed out along with…read moremy supplements. I know they are slow but every one is after COVID. The ability to find Pharmacy Technicians and keep them is difficult, especially the good ones but they seem to be bringing in some great people. The Pharmacists are always there to help answer questions unlike another who would help with allergic reactions one night and used to be open 24 hours. In the 10 months I have been with them I have been able to work through concerns and realize my PTSD was triggering, apologize and receive the same a month later. Respectful, caring and supportive.

CVS we built on the reputation of offering competitive prices, great customer service, and a…read moregenuine care of the customers needs. It appears as if it may fall down for the lack of reasons mentioned above. As a customer, I have no expectations that the pharmacist and the techs which fill the orders would be subservient to me. And I certainly didn't and don't expect to be subserving to them either. This particular store located on Bankhead highway has absolutely the worst customer service I have ever experienced in any retail establishment. With the exception of one technician there, everyone else acted like myself as well as the others in line Were invisible. No recognition; such as one of them saying, we will be with you momentarily. If Cvs has so much business, they don't need to care for their customers, great. The business model exhibited at this particular store is doomed for failure. I expressed my disdain after waiting for quite some time, and was met with sarcasm and total lack of concern. As soon as I got back to my office, I called my doctors and had all my prescriptions switched to another pharmacy.

Terrible service. Sub lines are always long however the employees took forever to make people…read moresubs. Chatting and having side conversations. The deli department on an entirety moved slow and was underprepared. I had to wait for them to cut some more meat. The guy cutting the meat took forever and was chatting with another worker. Once my sub was made it did not look like a full sub (a PUBLIX SUB) it was more bread than meat,cheese,lettuce etc.

I am familiar with Publix from when I lived in Florida. This Publix is excellent, it's clean and…read morewell managed. I was greeted warmly when I entered the store. Their wine selection is better than most other grocery stores. I like how everything is organized so I can easily find it. Best of all, their pharmacy bent over backward when I left a prescription drug at home when traveling. They called my home pharmacy and got the script filled right away. I was so thankful.

My doctor suggested this pharmacy for a compound prescription. I didn't realize that so few…read morepharmacies were offering compound prescriptions and tried to go somewhere else because I was being impatient. I ended up at this location and they were amazing and filled my prescription with very little wait time and the staff was super friendly and helpful.

If I could give these liberals a -10, I would, they still have curb side service only. When I did…read morevisit before covid they were extremely high on everything in the store. They can take their mask and stick it !! never go there if you are smart!

I have been using arrow for a few months now and I can honestly say this is the most disorganized…read morechaos. My doctor called in my PCOS medication and I never heard from the pharmacy. I feel like I'm always having to chase it down and call them to get it filled. I always pre-pay so I can just walk in and get my medication. So here is where I am frustrated... Last Friday I called in and verified that they had my prescription. The pharmacist said yes and to give him 30 minutes. I got a text message that the meds were filled and ready to be picked up. Keyword FILLED. You would think like a normal pharmacy that they got your prescription ready with your name on it correct? Wrong. My husband went to grab it on his way home from work because I wouldn't be off before they closed and well, they "sold out" of the meds that were already FILLED to me. I called and asked why and how and the lady said it's a first come, first serve basis on refrigerated medications......... I'm sorry but what?? How do you fill something to someone and then sell it to someone else? She couldn't answer that question. She said they would have a new shipment on Wednesday and to come back. Granted I had already PAID. So yesterday (Wednesday) I went when I got off work and wouldn't ya guess.... They didn't have my meds that were ALREADY PAID for. The guy at the counter said "we sold out about an hour ago." So they sold medications that have already been paid for again. He told me they will have more tomorrow (Thursday) and I told him I had already been around and around with this. I told him I was notified the prior week that it was filled, I paid, and it was sold. Same for today. The guy stated that this shouldn't be happening and that he would fill it as soon as it comes in. That's fine and all but it has already been filled so how will that change!!! They all need to get on the same page with how they handle this because I now have two different answers. Basically they are selling other peoples filled and paid for prescriptions, so beware!!!!!

Poor customer service and terrible treatment towards any employee of color . I worked at this…read moreestablishment for a short amount of time and was treated very poorly. I could just imagine how much the customers are treated, constantly coming in only to find out their prescriptions is ready but the pharmacist SAM won't process your medication. It was several times I had altercations with just asking simple questions verifying prescriptions with the head pharmacist and the owner nick always is a poor manager and does not run his business well. I wouldn't get my medication from here if it was the last place in Carrollton!!!! Go to Walmart, Publix, Kroger , ANYWHERE BUT HERE

We just transitioned to Walmart for cost purposes & they had given good service in the past on 1…read moremed had gotten from there every 3 months. My husband & I both have Covid. He also has the flu. I also have strep. At Urgent Care we were told not to go inside to pick up meds. So we were sure Walmart wd take care of us by delivering to parking lot. My husband called. They said just use a mask & come in. SO THEY ADVERTISE GOOD SERVICE, BUT FOR THE SAKE OF THE PANDEMIC & THE WELL-BEING OF CUSTOMERS, THEY DO NOT CARE?!!! REGRET MOVING PRESCRIPTIONS LAST WEEK. THINK WILL MOVE BACK.

The workers are so sweet and nice and the best part about they remember your name. They are real…read morepersonal with the clients.

Great Staff and fast. Very professional. Good hours. The best hometown pharmacy in town.read more

Terrible. They've been out of one of my "required daily" meds for over a week. (I've been taking an…read moreold - but smaller dose - version, that I hadn't finished.) You want more? Last week they closed their drive-thru, due to "short staff". Most inconvenient if someone is incapacitated or elderly. Is this even legal? Even more? They changed their telephone "voice response" system so that you MUST "talk to the robot", instead of using your phone keypad. Again... certain "less-abled" people might find this impossible to negotiate. Again... is this legal? Looking to quit these cretins as soon as I find another pharmacy.

I went to buy a Covid test, they told me they are still on the pallets out back. Considering that…read moreomicron is going strong I believe I would dig out the tests so people have access to them.