I would like to thank Vicky! I think she is a great pharmacist! I have been a metastatic breast…read morecancer patient since may 28, 2019. She took the time that moutain States health alliance would not take the time to do. I realize pre authorizations have to be done. I also have come to see the laws have become very strict on opioids. However for once in a long time I was actually treated as though I should've been this whole journey! Thanks Vicky for busting you rear ended to get my prescription done today something that took u four hours would take Mtn states 4-5 days with lies about pre authorizations ect! I called my insurance company themselves about the same prescription I was told that they had pre authorized it the day after it was written it was approved. I was told they didn't have the pre authorization waited 5 days was promised this and also 30 minutes on way to get it. I walk through the door "oh Mrs. Hamilton I meant to call and tell you our computers are down I can't fill it without the computer" I said ok can u call me if they come back up today. Her reply was I sure will I said have a blessed day and drove home! I call her again an hr before they close to get it. Granted this medication was the originally due to be filled on the 14th. I went without a major opioid due on the 14th get to the car look at the bottle it was as filled on the 15th! I got it finally on 16th! I despise ballad health! I can't wait to move june 1st and get out of this mess! Thanks Vicky for doing your job and to technicians as well! I'm not sure of the technicians name that handled this, as well she deserves something like good job or bonus something! Always be kind, we never know what others are going through be blessed and have a great day! Ty for reading my review!

I always get great service. I have no complaints about the pharmacy nor the store. It's always well…read morestocked and very clean.

I used to love this store and would take my mother frequently, but had to stop going. Seems that…read moreCVS puts more value on 1 pharmacy employee than they do their loyal customers. THEY ALLOW him to double park his silver Porsche SUV and take 2 spaces in front of the store every time he works. I suppose they feel that it's ok to place more value on his precious Porsche than my basic Camry. Although they will financially survive without me, I will be taking my mother across the Street to Walgreens. Complaints to corporate and within seem to land on deaf ears. I'll not spend another penny in CVS on Valley Drive in Bristol, VA. Sad

Don't waste your time. The pharmacy is SLOW. They promise their customers to have meds ready to…read morefind the meds aren't ready. When you talk to the pharmacy manager, he then gives you excuses why he is OVERWORKED. They are consistently slow. They work on Island time. Go anywhere else. The locals say the avoid this place because, of the poor service. CVS fails everyone.

Probably the worst, slowest, CVS pharmacy I've ever personally used. If they tell you 15 minutes,…read moreadd an hour. If they tell you an hour add 2 more hours. If I didn't have all my prescriptions with a former CVS (which was really good) I would switch to a different pharmacy . The staff is nice at least but that's it.

The very best pharmacy in the tri- cities it's nice to be able to go to a place that knows you on a…read morefirst name bases .

Customer service the way it used to be!! I have been using…read morethis pharmacy for well-over one year now and require a very specialized compound. I must say that it has been a long time since I have dealt with a business that seems to care so much for their patients. I can call there anytime and speak directly to a pharmacist and the pharmacist will help pursue refills and modifications. Hollie has been exceptional and I feel lucky to have found this pharmacy. I would recommend to anyone!

If you find yourself leaving Sapling Grove Urgent Care and are in need of having a prescription…read morefilled, this is your place. Super quick and nice. The Pharmacist even handed me a business card and told me to call with any questions. It reminded me of a time when people used to pump your gas for you. That kind of service is just non-existent now except at the CVS pharmacy.

The staff are very friendly and helpful. The one place they are lacking is selection of products'…read morewill attempt to make my statement clearer. I was looking for hyuralronic acid for joint care they don't cary it, i was looking for piggy paste for toe fungus, they don't have it, those are just a few. That said they have other products that treat said ailments but i like a product that i know works.

This pharmacy goes out of their way to help you. Great staff wîth knowledgeable people working…read morethere. It's not your sterile CVS type. Highly recommend this place. Can't say enough about them. They also deliver your meds if requested. I drive over 25 minutes just so I can get my meds from people I trust.

I just want to thank all the amazing people at Michael's Pharmacy. I was desperate trying to find a…read moremedication I take that is in very low supply. I called over 10 different pharmacies before I found them. I was so relieved to have found my medication. They called me immediately when they got my prescription from my doctor and were very kind. I ordered them Wednesday and just got them delivered today (Friday). I would recommend them 20/10.

I ended up visiting the pharmacy because my medicine was lost and I wound not be able to managed…read moreeven a few days without my allergy medicine - the inching would have been miserable. I called Dad to have him call in the prescription then it would be the first stop when we hit town. The pharmacist and staff were very kind and helpful. They worked with my insurance to make sure it was covered -- all with a smile and no sense of being put out. Small town pharmacies are great ... I wish we had this type of service in Los Angeles.