I'm not sure of her name, but I went in for pictures from the photo department and one of the women was extremely rude and unprofessional. Ended up leaving without my pictures. Would not recommend. read more

4 to 5 hour wait time for an antibiotic. My grandson who is 6 had a bad ear infection. The pharmacy we normally use was out of this particular medication so we were forced to go to Walgreens since they had it in stock. They were overwhelmed and understaffed. They were professional and did the best they could. Walgreens in my opinion is highly overrated. They need to pay the staff they have more and higher more staff. The public also needs to spread out their business as to not overwhelm just one location. There are MANY pharmacies to choose from in Bloomington/Normal that take ALL insurances. read more

Waited 4 hours for prescription to be filled and was eventually sent away saying they would text when it was done. They never sent a text and closed before I ever got the medicine I need. Manager didn't even care! read more

A year ago I wrote a review to share how great this pharmacy is. I've experienced their decline since, so this review is to warn other consumers of the disservice this pharmacy does. Yesterday I was discharged from the hospital after surgery with a pain reliever prescription. We brought it straight to your store so i could get it filled quickly. Hours later I was informed via Walgreen app, that there was an insurance problem you were continuing to rectify. After many texts and phone calls (that the app instructed us to do) my husband went into the store thinking it would help push the process. Again he was told it was an insurance snafu. This was around 7 PM. He immediately went to another Walgreens where the prescription was ready within a half hour! No insurance problems. This morning another text awaited me, again informing me of the prescription "delay". 1525 Veterans Pkwy Walgreens how stupid do you think your customers are? Why do you lie to cover up your inadequate, poorly managed, chaotic pharmacy? I would have appreciated an honest conversation admitting your pharmacy was running behind and I would be better served to take my prescription elsewhere. This is the 3rd time I've switched to the other Walgreen Pharmacy mid-process, to expedite a "delayed" prescription. It won't happen again, as we are permanently changing the location of our preferred pharmacy. I use Yelp to help me locate the best businesses. I hope this review gives other consumers a pause before they use the Walgreen pharmacy at 1525 Veterans Pkwy in Bloomington IL read more

David in the photo department is the best!! he was so friendly and helpful. he made getting my passport photos super easy and a genuinely enjoyable experience. read more

I've used this pharmacy since moving to Illinois, and man. I've never had an issue with having to wait in line, I don't mind waiting for my turn, when I got to the counter the tech said that I had a consult and would need to talk to the head pharmacist. Cool, I wait, the tech comes back after speaking to the the pharmacist, who is on a personal call using AirPods in the pharmacy, which I'm pretty sure is a violation of hippa, she gets back to me and says, never mind, no consult needed. My medication dosage was lowered and I wasn't informed of the potential blood clots my medication could cause. The very pregnant head pharmacist is not doing her job and she easily could cause someone's personal information to be leaked via cellphone calls or worse cause someone to lose their life due to unknown medication complications. TLDR Hippa is being violated, AirPods and personal calls in pharmacy and the head pharmacist doesn't give consults. read more

I waited in line for 30 minutes then the second I get up to the front the line - they threw a sign up saying they were on lunch!!! Why didn't they just help me out!??? (It was 6:43) Saying they will be back 6:45-7:15. I wasn't about to wait another 30 minutes for my medication just for people to sit around. This was one of the only days I could go and I had to get home as I had cold groceries in the trunk. I called them on the phone waited on hold for 45 minutes and then finally got to speak to some man. He said he was the manager (later finding out he was the pharmacist.... A woman named Stephanie is the manger) and he told me that there is nothing they can do about my medication that I needed and that he was busy and had to go. I started to get upset and said that this was a dire medication and he hung up on me. I tried to find out his name and all the employees supposedly forgot it coincidentally. The pharmacist said and I quote "if your life is in danger, go to the emergency room". Not the nicest information to hear from someone who is supposed to assistant you medically. 1 star doesn't justify my feelings. read more

Always a 30+ minute wait. They have yelled at me for cutting the line when using express pay THREE TIMES. Each time the pharmacist has to come explain to them that express pay skips the line and has no questions/interactions. They dont know their own policy and state at me like I'm an a-hole while checking out others in line. Express pay is the biggest waste of time. I just loathe this location, even when they're full the pharmacy takes ages. Regularly takes a week to get a Rx filled. read more

Worst pharmacy I've ever been to. They are always slow. They lose prescriptions as the norm, not the exception. They run out of stock and don't tell you til hours later. Who even leaves Yelp reviews for Walgreens? I guess I do when they are this bad. read more

I am a type 1 diabetic who is insulin dependent with daily injections. I need my supplies to continue my regular day to day, but for some reason it seems the "trained pharmacy staff" at this location never has their stuff together. My App always says prescription is ready and whenever you go into fill it's always another wait, backorder, or some discrepancy a child could fix. I understand why the pharmacy is now reduced hours and closed on weekends while others are not, because working with that amount of degeneracy must be contagious. Never had a problem back home, never had a good experience here. It is blasphemous to put people's health on the line with inexperienced staff that Walgreens has wasted their funding for training on. Absolute chimp work. read more

Pharmacy where no one wants to work. Waited in line at pharmacy, the technician said nothing to me when it was clearly my turn, she looked at me unhappily twice, apparently that was my prompting to step up to the register. After much mumbling said my prescription would be ready in 1.5 hours. Returned 2 hours later. Four workers talking to each other, no offers to help or acknowledgement of any kind. Finally an elder gentleman, the only one running around helping customers, assists me. Says my prescription is not covered by my insurance. Ok, I will just pay for it. And it is not ready, it has been "switched to something we don't carry." I will have to wait some more but they will page me when it is ready. I take a seat and watch him assist more customers and try to get help from his co-workers, who continue to talk and laugh amongst themselves. Been sitting here 20 minutes so far. Never paged me via store intercom. Got a recorded message phone call while I sat 5 ft within eyesight of the pharmacy counter. The very help tech is named John, he deserves a raise. read more

This is a pretty decent Walgreens. It hasn't gone through the updates like some of the other nearby stores, however everything is really easy to find. All the cashiers I have come into contact with are very friendly at this location. My only complaint would be the parking lot. It is very unleveled making it difficult to park and drive. I don't know how many accidents I have almost been a part of here. read more

Only visit this location if you have more than an hour to spare waiting. "I'll get this started right now," apparently means after she takes her lunch for 45 minutes while you sit there. After that you'll be ignored until you stand at the counter and don't move until someone remembers you're there. read more

You have to work this hard to be this bad at your job. Slowest pharmacy EVER. 30 mintures for a pickup with 3 cars in front of me? Honestly, do they want to be this bad at their job or are they so incompetent they don't have a choice. read more

Slowest pharmacy ever , dropped of prescription night before and when I came back in the morning to pick it up it wasn't ready because the made an entry error off my insurance card , waited over 1.5 to get my prescription , never again will I use this Walgreens on GE road . read more

So upset at this Walgreens store!! Have been a Walgreens customer for probably as many years as they have been around but I am going to change pharmacies after yesterday. I called to see if they had a Shingles shot in as after being there 3 times they never had them -- said to call on Mondays. I did and she assured me they had them in. I put my husband who has Parkinsons (and is not easy to transport) in the car and took him inside this Walgreens -- oh sorry they say we thought we had them in but seems we don't!! I asked to speak to the Manager who could not be found so the asst Manager came out -- she said sorry sort of like 'what is the big deal'. Don't these people realize how their answers or lack of affects people lives!! read more

Store is always busy, but the friendly staff does the best they can! Convenient location. 24 hours is always nice!

I experienced a long delay with my insurance company, Medco, and my doctor, because this presciption I use for sleeping required a doctor's authorization once a year and a year has apparently passed. The insurance company wasn't completely clear with my doctor as to what exactly they needed and rejected the doctor's request (apparently he didn't fill out the form correctly the first time). Ultimately it got filled two weeks after the initial request. :~ What made the experience difficult is that I can't sleep without this exact medication, annoyingly enough, and I was out of town on a lengthy work assignment. It wasn't as if I had the luxury of calling in sick or coming in late every day, until the presciption was refilled and I could resume sleeping normally. The pharmacist at Walgreens was awesome. He offered to call the insurance company and my doctor, to see if he could help coordinate everyone. I couldn't believe it. When he got blown off my the call center representative at the insurance company, he said he would contact the doctor the next day. I didn't have the time or flexibility to call everyone all day long during the workday to follow-up. No problem, the pharmacy guy called everyone to see if he could move them along and when that didn't work, he suggested that the doctor and insurance company fill another more generic sleep medication at least temporarily. I didn't even think of that option and neither had the insurance company. So I was able to use the generic med temporarily until re doc and insurance company got all the paperwork done on my primary medication prescription. When I asked at Walgeeen's to speak with vi's manager I found our he is the manager so there was nobody locally To whom I could report my great service experience with Vi at Walgeens read more

The location is convenient and I like that the pharmacy has a drive through. Be prepared to wait in line at the pharmacy, even in the drive through. This location can be very slow at times. I just had a 25 minute wait in line. You may as well just shut your car off while you are waiting. Retail items here can also be a little pricey. read more

I went tonight to get a kids Rx used the prepaid express lane option except they don't really have a line for it. The pharmacist was battling with another patient. The helper couldn't give me the Rx saying I need to speak with a pharmacist. The Rx was for amoxicillin which my kid has had tons of times. I said I don't have any questions we've had this before. Pharmacist started arguing with me and I had to wait while he finished arguing with the patient, consult 2 in the store and 1 in the driving lane before he asked me any questions. Obviously I said no and that was it. A waste of 30 minutes waiting in line when the express prepaid checkout should be you know express. read more

I have had several problems with printing photos there. The quality is awful and they never come out as good as they look on your device and more often than not half your picture is cut off. I have asked the ladies in photo what the issues are and they have no advice to offer me, and when I complained about paying for the photos that are far from acceptable and having to redo them to see if they would come out better, they offered no compensation. If you are going to charge that much for prints I suggest you get better equipment or someone in there who knows what they are doing. I will not be using them again for any photo printing. Their prices are high and the staff is not accommodating to their customers. read more

Good location. EZ to get to on the parkway. Pharmacist very helpful and pretty. 2 4 1 chocolate bars that day. Clerk smiles when she takes ur money. read more

I needed to purchase an Icy Hot electro therapy for my shoulder. I went to a local Walgreens and their price was $41.99 so I decided to check online for a coupon and found the exact one for $29.99 at Target. Needless to say I put the unit back on the shelf and went across the street to Target. To top this off, I found a coupon for $5 off. I got the unit for $24.99. Walgreens, if you need to over price an item be reasonable about it...not 50% more. I would think twice before I get anything from there again. read more

I'm thankful for this pharmacy seeing how this is one of the last ones left that is open 24 hours. I needed an rX at odd hours for an emergency and this Walgreens was my life saver. I also have always loved the location and how this store is laid out. It's been a favorite of mine for over a decade and I've never had a problem here. read more

Rude, unprofessional, and just uncaring. My wife tried to get my prescription filled as we are moving to Texas tomorrow. She went there yesterday and the woman pharmacist said no problem it will be ready 9am today. She gets there today and male pharmacists says it can't be filled until Thursday. We fly out Wednesday. He says fill it Texas. She informs him that the laws in Texas do not allow it at all. He says well I do not care what my coworker told you and if your husband has to go unmedicated. You are one day to early and thus we can decide if we can fill it or not. So I am going to refuse to help you and your husband is just Sol. We at Walgreens do not care about you and your husband will just have to go unmedicated until he can get in to see a doctor in Texas and get a new script written should only take 4-5 weeks. So have a great time we truly do not care and are glad to cause you grief, stress, and problems. That's what we do here at Walgreens. read more