I always shop at Walgreens for my essentials. I had my yearly immunizations done there this past…read moreweek, which turned out fine. The staff is friendly and helps me find the obscure things I am looking for.

The pharmacy is great. Had to go today for insulin tabs for my cat. I was in the drive through…read moreasking if my insurance covered it...They suggested a plan that would give me a discount price. So I went inside and signed up for it. The two young men were very nice and helped me a lot as I'm elderly and don't know about things like that. I love shopping there especially when the staff offers advice.

KINNEYS, I always use them as a last resource. Due to the prices, just my medication stop and shop..read more

The Staff at this Kinney's has always gone above and beyond in making me feel safe when shopping at…read moretheir store. Their personalized service is beyond reproach and I always get a smile!

I loved this store and it's products until I got lectured and told I have no right talking politics…read morebecause I don't vote. What made that so offensive and ridiculous is the fact that I'm a multi tour surviving combat veteran who EARNED my rights and wasn't just born with them. She made it very clear what she thinks about conservatives in a very conservative community. What triggered the that conversation was me choosing a Jesus sticker a funny Joe Biden sticker just in case that question is brought up. I will not spend another one of my hard earned dollars in that store again which has me disappointed and enraged .

This is the experience I had with Walgreens Store #09798 (4855 Commercial Dr, New Hartford, NY…read more13413). I stopped in while traveling to pick up a few supplements and I'm glad I chose this location. The service was genuinely excellent. Aly (shift lead) and Justin (manager-in-training) were professional, patient, and proactive from start to finish. I was trying to figure out how to use my Walgreens Cash rewards, and they walked me through it step-by-step with zero attitude, even though it required extra verification and a couple extra taps on the register. Despite limited staffing at the front, they kept everything moving smoothly and stayed calm the whole time. It felt very old-school in the best way, disciplined, competent, and well-run like a good operational military team. Shout-out to Aly and Justin for solid, capable service. This is exactly how a store should be run. Highly recommend.

For the last 6-8 months my prescriptions that I get every month are either on back order or have…read morehalf scripts available.... And THATS HALF THE PROBLEM!!!! When a script is due to be refilled they never have it ready until I am out of meds up to 7 days past the due date which means I go without my meds!!! I need my blood pressure meds and not having them when I NEED them increases my blood pressure!!! I'm sure they don't want me to have a medical emergency due to their inept service!!! Get with the fucking program Walgreens!! And stop with the bullshit excuses!! And it's not just this particular store!! I've heard the same things from other stores in the area complaining about the same issue!! This is unacceptable!!!!

Always my go to, and we ALWAYS want to support family owned businesses. Great service and the…read moreowners are so nice. Better than CVS any day of the week.

Cannot say enough about the photo lab at Walgreens on James Street. I ordered signs and coasters…read morethat I made through the app for a wing party at the other walgreens close to my house. Ran in to pick them up on my way home from picking up some last minute party supplies at the Grocery Store. They were not done. Store Associate had no idea about coasters offered online and did not have the supplies to print. My party was two hours away and I was really upset that these things were not done or a call made to let me know there was an issue. Well on the off chance I contacted the store across town to see if they had supplies. They had the needed print stock and said they would make every effort to get them done . They saved the day had all my printing done as promised and I loved how everything turned out. Thanks for saving the day !!!

Walgreens needs to get it together. I understand they are the only drive thru pharmacy in Rome now…read morebut its been months since Rite Aid stores closed and they still suck. Scripts take forever to fill. Pay extra for delivery it doesn't happen. There's always an excuse. Hire more people or open another store. FIX IT!! Medical is important!!

The best Pharmacy in the North Country!read more

A positive attitude is all it takes to do your job correctly. Ive come in person and called many…read moretimes and met you with positivity and been met with nothing but you acting as if I am annoying you. I mean all your staff. you need to learn that you are a service to the public so be happy you are or change your career path please so I may speak to someone who won't clearly display their hate for their job.

I have had nothing but trouble with my insurance carrier…read more Addam and James have been extremely helpful in getting through the red tape and issues. They are kind and caring and listened to my rant about insurance. They kept me informed and remembered me and my issues when returned multiple times. Gold Stars to them!!

I was at the cooperstown CVS on a Sunday morning after my husband was bitten repeatedly by hornets…read morefor some claritin. The store was very busy but I needed the clerk to get the medicine for me because it was locked up. I found a clerk come out of the back and said "excuse me" when she snapped herself around and shouted "What" I was so upset and asked her what did she just say? She proceeded to tell me she was all alone and it was busy. Needless to say I will never shop at Cooperstown CVS again

I have been shopping here since the store was originally on Main Street and have always had a good…read moreexperience until today. I honestly don't know where they are getting their employees. I went through the self checkout and selected "print my receipt". The machine made printing sounds but no paper came out of it. I told the one cashier that the machine was out of paper and all she did was to shrug and walk away. I wasn't sure if I should leave or wait around for assistance, since she wasn't clear in her intentions on helping me. After a moment she came back and said she couldn't find the person in charge of that. I asked her if I could have the receipt emailed to me but never finished the sentence because she cut me off. She assumed I was asking her something else and couldn't be bothered to actually listen. Wow! I am really not used to being treated so rudely by a CVS employee. I guess I took it for granted that living in a small town, I would always be treated with courtesy. Was I wrong. CVS needs to step up their game. Hiring bodies, instead of people with good attitudes who make us feel welcome, isn't a way to run a business. I can always spend my money elsewhere.

Love to use Kinneys as our pharmacy and have for many years. Brian and Jim are in a league of their…read moreown and are always friendly and eager to help with any questions. I trust their opinions. Love the new drive thru option at the store. Although I don't do much "regular" shopping at Kinneys I am glad to have the pharmacy.

I was in desperate need of professional thank you cards and wasn't able to locate any at Walmart…read morethe day prior. My Mom suggested we stop at Kinney Drugs because they often have cute and useful items. Fortunately, they have a generous size greeting card section. Additionally, they offer a wide variety of packaged cards. Voila, I hit the card lottery! They had exactly what I desired. I was able to purchase a 10 pack of Hallmark thank you cards for $3.99 plus tax. The cashier who checked me out was kind and patient. Due to the fact I'm not a local, I didn't have a Kinney card so I attempted to input a few relatives' telephone numbers. I threw in the towel after three unsuccessful attempts. Nonetheless, she was cool as a cucumber and never mimicked an impatient person. I appreciated her pleasant disposition. On a side note, they have some great gift options and a decent clearance section. I would definitely shop here again!