This location looks like most locations. This one however has a lot more of the store locked up and it is a challenge to run in just pick up one or two items. read more

To the Management of Walgreens on 12th St, I am writing to express my extreme disappointment with the service at your pharmacy location. I recently experienced a wait time of over 1 hour and I am still waiting while trying to reach a pharmacist by phone, which is both unprofessional and unacceptable. Due to this experience, I am seriously considering moving my prescriptions to another provider. The current level of service is significantly below expectations, and I hope you will take the necessary steps to improve your efficiency and customer care. read more

I never going to shop at this business. they are rude and they make fun of me cause I do have a disability. they never understand my last name. everything I go in to pick up my photos they never have them ready or they lose my photos. I want this time and they didn't have my photos and they couldn't give them to me cause they didn't have my label. so I won't order any more photos. from them ever and I won't shop there anymore. I starting to unliking Walgreens. they never getting my money agin. they are just rude read more

Don't use this pharmacy, absolute worst pharmacy I have ever dealt with. Poor customer service. Every time I get my prescription it's delayed and wait times are 15 minutes or more in the drive through as well at the counter. read more

Walgreens is a great convenience store. I especially appreciate the fact that they have fiji water at a reasonable cost.  Staff in the store are committed to high standard covid 19 protocols they also require masks if you enter. The customer service was great I had a staff member take me directly to the item I was looking for they were also protecting their staff by having screens up at the checkout lines I really appreciate the commitment to a safe environment and a clean store people forget that wearing a mask is as much for protection of the staff as themselves read more

Pharmacy is always chaotic. I had an appointment for a flu shot. It's already been 45 minutes. The location at 4th and Griegos is so much better. I get in and out there in 10-15 minutes. Made an error and scheduled at the wrong location. read more

never opens on time. The posted store hours stay open at 7am M-Fri. Never happens! It would be good to follow the posted opening hours.

Hard to believe only a single checkout line at 7 pm in the evening. A VERY long line. Crazy!!!

They close too early before closing time. At least update the closing time on maps and website. We drove 10 miles just to see it is closed.

Just thinking about all of the cash our family collectively drops on this outlet is a little overwhelming. From a local shopper's perspective, the task of flipping America's shopping habits from franchise to homegrown looks, at the outset, nearly impossible. And it is. Even if there was a little nooky store for every little item we needed in the neighborhood, the convenience of Walgreens and their brethren would (nearly) always send me to these aisles. From printer paper to tampons, baby medicine and beer, duct tape to deodorant, you can't beat the convenience of these marts. That said, the experience could definitely be better. In my own way I've come to know the salespeople at this outlet, I love that they smile, ask me how I am, and honestly tell me how their day is going. I do like these people and you can expect very good customer service. The store itself is a little tricky. It can be difficult to locate your medicine or special item, and often it's tough to find help finding it. The neighborhood attracts its share of the sketchy element, which translates to an air of caution at all times. If I were reading this, I'd want to know about the beer selection. Average or below is my report. They try to stock a fair selection of local brews, but when holidays approach or they have some deal with a national brand, the local stuff will be shelved in storage. That's a shame, because they could cater to snobs like me, who would in turn drops many more wads of cash, but I usually find myself going somewhere else. In truth, this outlet caters to their most loyal customers, people who buy the cheap stuff in massive quantities. Fair enough, but not loyal about locals. read more

I know giving five stars to any pharmacy is almost unheard of but this place is great. Pharmacy Staff was helpful courteous and did things by the book while still being professional. read more

Customer service at this location has seriously degraded over the past two years. The staff are often rude, untrained and not knowledgeable about the store and procedures. Often have to correct staff when they give the wrong change. The other day I had one challenge me and when I pointed out to her she was mistaken, she got flippant and told me I was rude and she didn't have to wait on me! I just wanted my correct change. I might have let it go but she interrupted me while I was counting out my change and then tells me I am rude for asking her please not to interrupt me while I am concentrating and counting out my change. To add insult to injury, she makes the wrong change. This has happened several times before and not just this cashier. That is my last time to shop there. I would have called me manager to bring attention to the problem but I have noticed they are frequently unavailable at this location. Very poorly run business. read more

Out of all the Walgreens in ABQ this my favorite. Despite wading through the pan handlers and homeless people (like all the other Walgreens), I feel safer walking up to this location. The pharmacists and techs are nice and helpful, actually trying to save you money. This was the first location where a tech had suggested that I use their discount list for my dogs medicine. This saved me $45 a month. No corporate system is perfect but I think they try their best out of all of them. They don't rush you. They follow through on what they say they are going to do. The store staff is doing the best they can. They have a couple of regulars that are very chipper and try to make you feel welcome. read more

Great store and great location. Staff friendly and ready to help. Great prices on liquor and home goods. Pharmacy staff is great and go the extra mile to help. Drive thru is fast and efficient. Skip the rest and come to this location. read more

AH, October... I just received an overnight shipment of frozen bratwurst from family in Wisconsin. If you have never tried the real thing, you haven't lived. There are two kinds, White and red. The white ones are really gray, and have a delicate flavor, the red ones are more like the ones that you get in the Johnsonville package, with one notable exception... They taste good. WAIT-A-HOLDIT? you might say.... What on gods green earth does that have to do with Walgreen's? Well, just hold your horses, and I'll explain. One of the crucial steps in preparation of REAL bratwurst is "getting the pot right". The pot starts with two big muther onions, coarsely chopped, and wilted in a heavy 6 quart pot. The point is to caramelize the onions and leave them sweet and transparent. Then you add 4 quarts of beer, and bring it to a simmer. It really doesn't make much sense to use good beer, typically, you use cheep stuff, and save the good stuff for drinking (with the brats). Have I lost you yet? This is where Walgreen's comes in... They have a cheep (but drinkable - if you live in a frat house) beer called Big Flats. Big Flats has the distinction of being the Thunderbird of beer --- Just $3.00 a six pack. Perfect for this project. OK, i need at least 2 six packs and 2 six packs of something else to drink. There they are, in a glorious stack -- Big Flats, and Big Flats Light. I am a light beer drinker, and might want a flat of Big Flats Light in the bomb shelter for surviving the apocalypse, but we needed full bore stuff for the brats. No price tag? HMMM (I said)... So I asked the clerk --- I don't see a price on the Big Flats, how much are they? $2.99 with a rewards card, and $3.99 otherwise... Then it dawned on me, they aren't selling beer, they are selling client data, kinda like Facebook, Google and the NSA... I whipped out my trusty beer calculator, and ran it through the algorithm..... Thats 66.5c a can... That would make a 30 pack $19.95. The going price of a 30 pack of "name-brand beer" is $18.99 My privacy is worth 16.667c a can -- for barely drinkable beer. I think not!! Harumph... I'll just buy the good stuff --- better yet, I'll go across the parking lot and buy it at "the cigar store Indian", which is exactly what I did... read more

This rating is entirely a reflection of their pharmacy. Don't use the pharmacy at this location, they're terrible. The staff is friendly, but they must be very unorganized. We moved into this neighborhood a year ago and at the time I switched my prescriptions over I was on one insurance plan, which in June of this year was bought by another company, and in July my insurance changed again. To make sense of my issues with this pharmacy, it'll help to understand that for 30 days out of the last 365 my insurance was BCBS. I have had the same insurance for 6 months now yet almost every time I go to pickup my monthly prescription I am told my insurance is expired - because despite the fact I have updated my information they still have it listed under BCBS. Usually they're able to find their mistake after making me make 2 or 3 trips to pick up my prescriptions, and then telling me there's an error. Apparently they've never heard of a phone. My most recent experience was the last straw. I was told my prescriptions weren't ready even though I had received a notification that they were, so upon my return I am then told my insurance is invalid (once again), and am then told that I have not used them to fill a prescription since June (when my insurance was BCBS) except that fact that every month since December 2013 I have gone to this same Walgreens to fill all my prescriptions. If a place can't even keep track of my history of prescriptions I'd say I'm better off having them filled elsewhere. read more