Consistently bad customer service. Good luck calling, put you on hold, repeatedly pick up after it rings and put you back on hold or disconnect you. Once again received text that prescription was out of stock, automated service won't tell you when it will be in or available for pickup. So after days of no status update, tried calling. They don't want you to call and hope you don't wait 50 minutes on hold and will just hang up. Walgreens: Focus on being a pharmacy and customers. Pay your staff well, train them, care about them and maybe they'll care about the customers who often can't wait days for out of stock drugs and no one answering the phones. read more

I have used Walgreens pharmacy for almost 40 years, from NY to Connecticut to Vermont, Florida and most recently South Carolina. They have all been terrific until I got to the Walgreens on Whisky Rd in Aiken SC. What a disappointment !! This Walgreens pharmacy, in one word, is horrible!! They seem to be under staffed, no one seems to care about the patient. Many times they have only one tech working both the drive through and the counter. Do not even try to reach the pharmacy by phone or even try to talk to the pharmacist. It will never happen. CVS on Whiskey seems to be better staffed and certainly much more pleasant and helpful. I will be changing all my prescriptions to this CVS. read more

Jaria, Pharmacist at this Walgreens Pharmacy location is absolutely amazing! She actually calls the patients to discus any concerns as she actually cares! Very rare this day and time. They have a jewel with Ms. Jaria!! read more

I had my prescriptions sent there, and then found out they don't take my insurance. I had my new pharmacy call them to get my prescriptions sent over, and they only sent one. After another week of repeated calls there has been no response. I'll never again make the mistake of going to a Walgreens. read more

My surgeon called in a prescription saying it should be ready by the time i got home. Wishful thinking!!!! Walgreens is SO slow! Took another 5 hrs for it to be ready! Can't they cover for each other over lunchtime breaks??? Atrocious service! read more

Need a prescription filled. Recorded message said there was a problem. Called 4 times and put on hold for over 10 minutes each time. On 5th call no one answered. Typical of my experience with this place. read more

If you are hoping to pick up your prescriptions in a timely manner--avoid this Walgreens at all costs. I am consistently disappointed with the pharmacy. read more

Poor service. rude staff..they are always closed for some reason..the last time I went to pick up a prescription..there was a sign on the window..closed due to emergency. read more

If I could give negative stars, I would. Went to the drive through there yesterday about 3:47, after spending a long 6 hours at the ER. Gave the staff my script. He had to check if they had any of the medication. He came back and said they did but it would be an hour. I told him I would be back. I waited 65 minutes and went back to the drive through. He told me it would be another 20 minutes. Being in pain and tired I told him I would be back in the morning. All I wanted was the 3 Vicodin the ER doc ordered. I realize the med is a control and often abused. They could have checked to see if I was a pill seeker. Morning arrives and I in pain walking around on crutches. I decided to wait till I was notified the script was ready. At 2:10 pm I got a text saying the script was ready. I'm in too much pain to go get it. I phone the pharmacy and waited a little over 8 minutes on hold and hung up. NO I DON'T RECOMMEND THIS STORE. read more

The absolute most incompetent pharmacy staff I have ever encountered. Walgreens needs to fire all of them and start over. They don't even deserve 1 star but unfortunately I had to give it to post a review. Save your time and your sanity and go ANYWHERE else. read more

There is a reason why this place has a one star review, by far and away the worst pharmacy in all of Aiken the lines are so long and on more than one occasion I have gotten the alert that my medication is ready I will wait no exaggeration 45 minutes in the pick up line and then once you get there they tell you that it was a mistake that they actually don't have it ready that will be another 40 minute wait this place should be shut down read more

Pharmacy is very understaffed. 30 minutes wait in line to drop off a prescription and they didn't know how long it would be before they could call to verify it. Can anyone recommend a decent pharmacy in Aiken? read more

Rude pharmacy staff, very unprofessional. I came in to ask about a very sensitive medical question to get looked at like I was crazy and then while I was still in earshot the short African American woman who answered my question started talking to her coworkers about the sensitive subject. I will be calling corporate to make a formal complaint in the morning. read more

Terrible pharmacy. Long waits and understaffed. If you need your medicine from a surgery I suggest you try a different pharmacy that is better staffed and cares.. read more

Staff are very nice and Professional. The problem is that they are severely understaffed. Dread going there for prescriptions. The front check out is just as bad, line's backed up and only one cashier. I really feel for the Staff of the store. They are missing revenue because of the quality of service. Now they have started COVID vaccines attempting to use existing Staff. This should be separated as it is quite a time consuming process and Pharmacy customers have to wait. If you want to be in the Vaccine business I suggest you employ a nurse and several assistants for this Task. I am shopping for a better Staffed Pharmacy. read more

This is the worst Pharmacy I ever have been too. No customer service. I drop off a prescription and was told to pick up in the afternoon. I came back only to find a problem and nobody bothered to take one minute to call me toe let me know there was a problem. Then the pharmacist would not even take one second to come over and talk to me. The place is run down. NEVER EVER WILL I STEP ONE FOOT INTO THIS PLACE AGAIN. Now I know why everyone called in sick. Yes I overheard. read more