I took my e-bike in and asked them to repl my brake cable barrels in order to adjust my brakes…read morebecause they were stripp out. instead of replacing the barrels like I asked them to, they adjusted my brakes and put a on the front. They $65 a month later the barrels lost grip and now I still have to get new barrels put on the brake lines. I'm done with Montgomery Cyclery and will take my business to Resor Bicycle in Newport on Monmouth Street and no longer worry about what I as and pay for!!!

They are very helpful and knowledgeable about bikes and I would fully recommend them, even for…read moreservice for a bike you didn't buy there

Sunday morning I had a flat. No one close was open. Called ahead and was serviced in ten minutes…read morefor a very great price. Got upgraded to more puncture resistant tube. Nice people easy to find Discussed recent bike and barge trip to the Netherlands using TripSite. Com

Bought my first Marin here. Great experience. Was able to discuss and try a few options. Did…read moreresearch on models ahead of time but made a game time decision to go with another model. Will be back for some accessories. Loved how passionate and knowledgeable they both were. Happy I chose to shop here. Happy riding all!

Cannot say enough great things about this place. Comfortable for everyone from the newest of…read morebeginners to the most experienced of cyclists. No pretension, no elitism, just excellent service and a fabulous selection of gear and bikes. Hugh deserves a special shoutout for being a wonderful resource and a patient herder of all of the cats. Craft beer is an extra bonus. Get your bike, your gear, and your service needs met at BicycleFace!

I brought my out of the box newly (mostly) assembled Huffy bike to them to repair the back tire…read morebecause when we pumped it up to the recommended PSI in the assembly manual it burst. It had never been ridden because the tire popped before we completed the assembly. They took the bike and claimed to have repaired the inner tube for $10 and assembled/reassembled the bike for another $100!!?? After taxes I owed a total of $116.80. I brought it home 3 days later and my son started to ride the bike and 15 minutes into the ride the back tire burst again. I called the shop and they said they would have to charge me (again) for any additional repairs needing to be made. They said it could be a number of things and I asked how that would be possible if they had checked it as thoroughly as they claimed to the first time. I'm out $116 plus whatever the cost of any additional repair fees they want to charge me. They did not offer a refund or a guarantee of their work. I am extremely disappointed and my son is very sad that he still can't ride the gift of the first adult bike that his grandparents got him.

Great for cyclists, or a community event... Decent coffee but really good food. It's not my first…read morechoice of coffee shop in lexington, but with a group or if you're in that area, I highly recommend stopping in for lunch. The coffee was so so. Fixed my flat and gotta cup of coffee for less than 20 bucks.

I'm not a bike person. From a food perspective, I didn't have the best service experience, having…read moreordered in advance and getting there to some confusion as they didn't seem aware of my order. Then it seemed like they left it lying around a while before actually telling me it was ready. Other customers had similar struggles. I tend not to focus that much on service because it varies person to person, but it wasn't ideal. I was happy for the option for a vegan breakfast burrito, which had tofu, avocado, and potatoes, but for the price I wasn't impressed. My potatoes were likewise fine, but I wasn't sold that either was worth the cost or the wait. The chai latte I really came for had a peppery kick and wasn't sweet at all, which may be a good or a bad thing depending on one's perspective. I could imagine them doing better, and particularly I wonder if it's better to eat in person.

Quick turn around on my bike repairs. New back rim. Tires. Tubes. Brakes front and rear. They…read moredid an amazing job and my bike glides. I'm very happy with the repair job Dan called me with a fair estimate and I'm so happy to be riding again Thank you Pedal Power Bike Shop .......

Wonderful, locally-owned bike store. Superb customer service from the moment the door was opened…read moreand I was welcomed in with my small pup. Newer to Lexington, I needed a reliable and knowledgeable place to get some help. A quick online search and I had a feeling this was the right spot. They quickly knew exactly what I needed (replacing the inner tub on a stroller wheel) and got right to work. I had some questions about their bikes and I will absolutely be back to get a new bike from them. Highly recommend them. Pro tip - there is a small parking lot for the shop, entrance is on Maxwell.

Wow, what a great find! Had a bike mechanic with decades of experience guide me thru (who are we…read morekidding, he basically did all the work) broken derailleur swap-out with a used one they had on-hand and also straightened a janky rim for a grand total of $14.67 ...highly recommended!

Teaching regular folks how to maintain their own bike and therefore promote more time on the bike…read morethen the bike parked in the garage

Isaac was awesome! Very knowledgeable and even gave a quick tutorial on how to change a tire. Would…read morehighly recommend him and his services! Thank you for coming out to us and getting my friend and I race ready!!

From the owner: Bringing bicycle repair to your front door. Focus more on the things that matter and less on…read morelogistics of how to get your bike tuned up. Schedule today for your mobile bicycle repair tomorrow.

IMO, the best bike shop in the area. I live in Loveland, but this is where I come for everything…read morecycling. They fixed my bike that I bought at a Loveland shop (it had some problems related, in my opinion, to a bad build). Repair / mechanics services here are good, but they do get very backed up in peak season. I liked them so much that I came to Bishop's to buy a bike for my 7 year old, passing up some cheaper options (Dick's, Target, etc). Sales and fit process was very good. That was a great buy (it's a Jamis); that bike is a high quality item and has been trouble-free despite a lot of use. When my daughter outgrows it, it will have several other owners before it is done. They specialize in Jamis (not exactly a household name but I'd recommend checking them out), Felt, and Bianchi. Location is convenient; they are in downtown Milford but only 2 minutes from the Little Miami Bike Trail. Getting a street parking spot right in front of the shop has never been a problem. I am loyal to this shop and would recommend.

It pains me to say this, because I'm a long-time customer. But both the merchandise and the service…read morehave declined significantly over the years to the point that I will never be going back and recommend no one else do either. Back in March, I had a tube replaced that within a couple of weeks had blown. The good thing is, since this kept happening with them, it finally taught me how to replace my own tubes. The other good thing is that I could see how cheap the Bishop's tube was quality wise compared to the tube I bought for myself on Amazon. The other good thing is that on Amazon, I also found a great digital tire gauge/pump on Amazon to help take care of future issues. I immediately realized that one source of my tube blowouts was that the rather handsomely priced tire pump/gauge I had bought at Bishops years earlier was defective/inaccurate. So my bad for over-inflating. But their bad for selling crappy merchandise at inflated bike store prices. More recently, the crank on my bike broke (left pedal fell off as the hardware gave way). Not easy getting back five miles on one pedal, but did, and took it to Bishops for repair. They replaced the crank. Less than a month later, the left crank shaft falls off, again while I'm on the bike trail. This time at least I was able to screw it back in, since I had the necessary hex tool kit and the hardware wasn't completely broken. It was still making a grinding sound, which it had done before the failure. I took it back and told them I expected it to be repaired properly. The woman said the service manager would take a look. I still haven't heard back a few hours later. But after giving them until tomorrow morning, I'll go collect the bike one way or the other, take it Montgomery Cyclery, and deal with refund issues through other channels. Regardless, my days of doing business with Bishops are over forever. This saddens me, because it is a longstanding institution, oldest continuous operating bike shop in the U.S. But, hey, I'd stop doing business with the Wright Brothers if they kept continuously messing me over as well. Stay away.

The guys at Reser worked with me to create the perfect bicycle without training wheels for my…read morepetite 5 year old. They were super helpful picking out the right bike and making sure it felt "big girl" style by adding some some pink decals and a kick stand (that was no easy feat since it was a small bike!) They're friendly, pay attention to detail, and know their bikes!

Gabe and the team give great customer service. The vibe is the best. It's not just about the…read morepurchase of the bike or accessories, but the team is interested in my riding journey. Trailhead Coffee baristas - bonus!