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    Waitrose

    4.0 (1 review)
    Closed 10:00 am - 4:00 pm

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    5 years ago

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    Sainsburys

    Sainsburys

    (5 reviews)

    £

    Thorpe

    This review is about the petrol station specifically rather than the store itself. I've bought…read morepetrol from here on a few occasions and each time I've had the same experience, one dispenses fuel and a total amount comes up on the pump 30.50 for example, put the pump back in the holder but when you get to pay they say its 30.51 or on some occasions 30.52. Previously before the petrol station was refurbished could put this down to old pumps (though still not legal) but now with a complete refurbishment and new pumps its still happening. Each time I raise it with the staff where you pay they aren't interested in fact downright miserable. Yesterday I asked if the super unleaded that I purchased had been reformulated to 97 octane from 99octane, its premium unleaded she said blithely. I tried to explain premium unleaded is always 95 octane in the UK and I had purchased super unleaded, they don't tell us anything she said in a monotone, I realized this staff member would be better off engaged cleaning the pumps and the tyre pressure gauge then at the till. So if anyone is reading this from Trading Standards / Department of Consumer Affairs do conduct your own experiment. My car had at least a gallon of fuel but the pump dispensed enough fuel as though I only had two litres left so again worry about the accuracy of fuel dispensed. Tesco were prosecuted a few years ago for having fuel bypass system to make extra profits.

    I've been using the Staines Sainsbury's for years, so have got used to its little quirks and…read moreniggles. It's a large supermarket stocking everything for your weekly shop. They don't provide much in the way of clothes, electrical and other such lines (apart from during the January sales). It stocks a wide range of groceries, but keeps doing that annoying thing of changing where things are so you can wander round for what seems like hours looking for the things you buy every week. The thing that really lets it down is the cigarette/lottery kiosk. The queues there are always long and the staff can be downright rude.

    Waitrose - grocery - Updated May 2026

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