rubbish service.overcharged incorrectly terrible customer service supervisor would not even take ownership talk to you or even face you.did not want to know did not care staff too busy standing around talking to one another ignoring customers concerns awful service.service has gone down the pan.the customer service is non existent.they do not care about the customer.
the waitrose store in colchester has deteriorated.
no one takes any ownership of a problem.
regarding the free hot drinks the there are never any tea bags in pot for either drinks machine they are never filled up always empty.staff never bother to check too busy standing around talking.terrible service.avoid this store. read more