The dirtiest Waitrose supermarket in London. I have been shopping here 3-4 times a week for the past 26 years. The hygiene level is appalling; machine used ground coffee dregs are spread at the entrance; the metal bin where used coffee is disposed off is old, worn out and dented. Shelves where cheese products are stored are often "sticky". Rugs around flower stands are full of dirt and dust. When the issue was raised with the manager Zak he argued that the place is being cleaned every morning with a condescending and unfriendly attitude towards me as a customer who spends hundreds of pounds in "his" branch. Ladies toilet has not been working and one toilet cubicle closed for a year now. They are "still waiting for the spare parts" apparently. Unlike other branches like Westfield White City and Brent Cross, the management surely cares about their profits only in this branch. This branch can be compared to a third world country supermarket. read more