I wasn't at the house at the time of service. A family member was there. Very meticulous work with…read morea difficult installation. Reasonable price.

Eric installed a dishwasher for me- he was on time, did a perfect job like he was in his own house,…read morecleaned up and left everything in order. He even showed me how to use everything. Call him for all your needs.

Unfortunately have to leave a negative review. I bought a refurbished refrigerator from this…read morecompany, and it was delivered on time and very reasonably priced. When it arrived, my tenant sent me pictures of the "repaired" drawer, which was clearly broken before it was delivered. The controller didn't work from the get-go. The fridge continually froze everything. And yes, my tenants adjusted the thermostat..... So, I called Waln again, and he came out and put in another refurbished controller. It did not work...again. My tenants have been without a fridge for a month at this point. At this point, we bought a brand new fridge, and asked for a refund from Waln. I received MUCH push back. He did not want to honor a 30 day refund for a refrigerator that never worked...not even one day. Eventually, He agreed he would contact my tenants and arrange pickup. They have not heard him over two weeks later, and I'm sure at this point, I'm out $300. Please beware. We now have a junk fridge at our rental, and he also hauled away a very nice fridge that needed an easy fix. We just couldn't get any one out that could fix it and not charge us an arm and a leg. So, he has my money and my nicer fridge. I feel like I've been stolen from. It's really unfortunate to be taken advantage of like that. Please beware!!!

Quick, friendly, efficient service. Also bought a used washing machine at a decent price and so far…read more(several months later), it still works great.

Hard to put into words about the experience with Fred's today!…read more I used to dread appliance breakdowns, but now oddly kind of looking forward to the next one! Start with Helen who's such a delightful person. When we spoke on the phone while scheduling service on a washer machine at the cabin in Lake Summerset she went out of her way to accommodate us. Then Fred, the quintessential professional arrives reporting for duty! Super personable and talented individual, that knows exactly what and how to do to fix the equipment offering all if that at a very reasonable affordable price. The best home repair service experience EVER! If it's broken call Fred's and you will be gad that you did, I know I am!

I called in for help with my Samsung dryer. Turns out they don't work on Samsungs (at least dryers)…read morebut they were super nice and knowledgeable and gave me another business recommendation that could help me based on how old my unit was, and why that recommendation would help me best. Wish more businesses would treat people kindly like that! Couldn't use them this time but would love to in the future.

3 years in a row we brought our riding mower in because the belt broke that drops the mowing deck…read moredown. Each year they replaced it. You'd think the belt would last more than a year! And every time we brought it in for that they told us that there was something else major wrong with it. Even repairs that were done by them the year prior! At least $600+ every year!! I won't take it back there and I suggest you think twice before you take your riding mower there!!!!!!!!!

Good people to work with. Bought my Ferris from them could not be happier with Customer serviceread more

I stopped in the other day and the whole store smelled badly of cigarette smoke so I got out as…read morequickly as I could. A store selling products to make my house clean should smell clean itself. I'd be afraid that products in that environment would absorb those smells and release them in my home. If you don't mind that kind of thing then it looked like they had a lot of vacuum related products to choose from.

Adopted a mutt with the coat from hell. Sheds clumps literally all the time. Clogs everything;…read morebreaks all vacuums. I have never been a vacuum every other day person -- no other choice since "Frank" joined us. Forced to bring my Miele "Cat and Dog" vacuum for repair. I knew it had had a subpar repair while I was out of town -- and had an electrical short in the cable. But Swanson's checks your whole vacuum out. The HEPA Filter was apparently ancient. Worse yet, where the hose attached to the canister was slightly torn. Did not know either of those problems existed. Ok. So everything will be addressed now. In addition to this superlative service, they also had Miele vacuum bags on sale. And did you know, they have VERY reasonably priced bags for upright vacuums -- the kind with better filtration than the regular store kind. Prices on these bags is likewise reasonable. Come in sets of three; I bought two sets. So, for just under $200 -- received the above-described Miele vacuum repair and Miele bags and six upright vacuum bags. If you are familiar with Miele and anything Miele-related prices, that price is INCREDIBLE. But wait, yes there really is more. I ambulate with a rollator. When I dropped my vacuum off initially, someone came out to the parking lot to help carry it inside the store. When I left, the marvelous staff loaded my car. I try to do things myself and not burden other people. Even so, this gracious assistance, without being asked is much appreciated. Have been patronizing either this store or what used to be their second store in Rockford for years. Reliable, economical, trustworthy. They will call you to explain everything and ask for your input even. No rude surprises. Wish everybody conducted business the way Swanson's does. This is an old-fashioned dealership/service location, in business for the long haul.

have used them twice now for flooring - first for new carpeting in three bedrooms and just now…read morefinished with new vinyl plank flooring in the rest of the house., I had the living room, dining room, kitchen and hallway including a bathroom done and with the same installer who did the carpet. everything turned out great, looks great, good and courteous worker and very happy to recommend to anyone!!

This has got to be the worst company ever! They talk awful behind customers and employees back they…read morehave very rude attitudes i hear they treat their employees absolutely awful!! They laugh about the mark ups the put on products! They charge thousands and thousands of dollars for grills furniture and fireplaces! The electric fireplaces they sell for 2-7 thousand dollars are no different then the $200-$700 ones you can buy from walmart! I WOULD HIGHLY SUGGEST NO ONE BUY AN ELECTRIC FIRELACE OR GRILL FROM THEM! RIP OFFS!! Sad part isntheybare oretty much the inly fireplace retailer for 100's of miles so for gas F r wood your unfortunately kind of stuck! Sorry to sayI give a 1-2 out of 10!

This place SUCKS! The best place to but a Vaccume! The owner really knows his Vaccumes! Stop buy…read moreand shop local...... really, if you need a Vaccume that works great and need advice, this is the place.....

I blew the engine in my John Deere LA125 lawn tractor last week my husband got a hold of Roy and he…read morecame the same day and picked it up and told us that it would be ready today October 1st. He repaired it as good as new and delivered it today October 1st as promised. It hasn't run as nicely as it does now since it was new 18 years ago and 800 hours ago. Great communication with Roy and a great price and a fantastic mechanic. Thanks Roy

i wouldn't go back here !! a few weeks ago we got our riding…read moremower back after it had been at roy's for 3 weeks !! immediately i was disappointed, the smoking it was doing was still there, they didn't do a tune-up, which i told them i wanted ! and now we were having a hard time starting it, and the parking brake was broken now. so i sent roy a message and they came and picked it up the next day. now my mower will be gone for who knows how long...again !! so 4 days later i sent roy a text message just to see if he had any news on my mower, he had the nerve to get an attitude with me ! so i simply said can you just give me a time frame on how long it will be...again !!!! he never responded !! so don't go here if you would like an intelligent owner who knows how to communicate with his customers about their property being repaired ! especially considering you're forking out your hard earned money for repairs !! and also considering they broke the parking brake and didn't fix it, oh yeah...and it didn't want to start when i got it back either...just a minor detail i guess. and they definitely didn't take any responsibility for it either !!!