Nick did a great job from start to finish getting our Bosch Dishwasher back up and running. His…read morecommunication was strong....responded quickly, worked with us on appointment time to get the job done same day. Prices were reasonable and customer service excellent. I strongly recommend, Nick and Pro Appliance if you have an issue with any home appliance.

Nick came out for a diagnosis and we agreed the diagnosis fee would be rolled into the installation…read morefee if I proceeded. Install appointment #1: he didn't show up, later saying he forgot to pick up a tool/instrument he needed. We rescheduled. Install appointment #2 (a week later): he again didn't show up, said he was running behind, then never called back or followed up for a week. I had to hire someone else to get the job done. When I asked for the diagnosis fee to be refunded/credited as he never showed up for the installation and did not even call, he refused. Bottom line: unreliable scheduling, poor communication, and poor work ethic. Stay away.

Hard to put into words about the experience with Fred's today!…read more I used to dread appliance breakdowns, but now oddly kind of looking forward to the next one! Start with Helen who's such a delightful person. When we spoke on the phone while scheduling service on a washer machine at the cabin in Lake Summerset she went out of her way to accommodate us. Then Fred, the quintessential professional arrives reporting for duty! Super personable and talented individual, that knows exactly what and how to do to fix the equipment offering all if that at a very reasonable affordable price. The best home repair service experience EVER! If it's broken call Fred's and you will be gad that you did, I know I am!

I called in for help with my Samsung dryer. Turns out they don't work on Samsungs (at least dryers)…read morebut they were super nice and knowledgeable and gave me another business recommendation that could help me based on how old my unit was, and why that recommendation would help me best. Wish more businesses would treat people kindly like that! Couldn't use them this time but would love to in the future.

I can't recommend these guys enough. Friendly,…read moreknowledgeable, professional, great prices. I went in on multiple occasions and just walked around their warehouse/workshop while they answered all my questions and explained how the appliances actually worked and how to care for them. Eventually bought a brand new fridge, they delivered, installed and removed the old one in under an hour. Very pleased overall.

My refrigerator quit overnight and, after calling two other appliance repair companies who could…read morenot look at it for over a week, I discussed repairing vs replacing my 15 year old refrigerator. The parts and labor would be half the cost of a new one, so I visited their store and 2 hours later had a new refrigerator and the old one hauled away.

Fast service and clear answers about costs. Did not overcharge or intentionally make things worse…read moreto charge for more replacement parts. Very honest tech. Friendly and professional.

STAY AWAY,spent 9 days trying to get in touch with office,sign on door said open 9 to noon and call…read morenumber after that until 5PM.Office was closed everyday so called over and over,finally got a call back after 5 days and scheduled a service call.Tech showed up and we told him furnace was intermittent running and house was cold.As he started checking wires it came on and he said it was fixed and gave me bill and told me to call him at number he called me at when he arrived if it quit again.5 minutes after he left it quit again,tried calling number he gave me over and over,tried everyday for next 12 days and tried office number and drove to officemstill no answer,Kept calling tech and he finally called me wondering who was calling him so much (no voicemail) and found out he gave me his personal number and gave me his work cell number and said he would come over Saturday morning on his own time to fix it and I told him to call me before coming over so i could be there to open house for him.He said about 10AM would work.Saturday morning I was listening for phone by 8AM,no call by 10AM,no call by 10:15 so I went to house to wait,called from house both numbers over and over til 5PM,no response ! Tried following week over and over but no response,finally had to call someone else to fix it and they came over in morning and found problem in less than a minute,bad air valve,cost me $37 in parts,works great now,Now they billed me and I refused to pay as they didn't do anything and explained I called office and tech more than 50 times in 2 1/2 weeks with no response,they now sent it to collection agency ! I have used them for new furnaces and A/C units in all my income properties and my house for over 30 years,but now seems they are out of business ? At least they act like thay are out of business ! Stay away,you could get screwed like we did !

Great company and people to work with. No bs and very reasonably priced!! Very professional!read more

Great company in time of need. They work hard to get the job done. Although the first attempt was…read moreunsuccessful, they came back to make it right! He found the issue and provided the fix. I know this wasn't an easy task. Thank you for all your hard work! We greatly appreciate all you've done!

I would recommend this company for all your appliance needs. They happen to be the company my home…read morewarranty goes through which thrilled me because I used them when I lived in Janesville and really was impressed with them. The owner and his helpers are always prompt , efficient, and friendly . I cannot say enough how happy I have been with the many calls they have had to make at my place for repairs to my refrigerator, microwave, washer / dryer, etc. They always get the job done well , and even without the home warranty , I recall how fair , honest and reasonable they were. You cannot go wrong hiring this company for your repair needs .

D&P has been to my house twice in the last year, both times contracted through my home warranty…read more They came last summer to fix my refrigerator that was constantly leaking water onto my hardwood floor, and last week for my dishwasher that was making a strange noise. Both times they scheduled a next day appointment and arrived promptly at the agreed upon time. I really appreciated that they gave me an actual appointment time rather than a window of several hours like you get with a lot of places. Both visits were quick and efficient, the problems were diagnosed and parts were replaced in no time. Both gentlemen are very polite and knowledgeable. They were even able to give me some tips to keep my other appliances running properly. I met this company through nymy home warranty but you bet I'll be calling them whenever I need appliance help!

Ramsdell's doesn't hesitate to help you as promptly and as affordably as possible. He is my go-to…read moreperson without question. Freda Treder

They were very thorough! Did what was asked of them. Even cleaned my dryer vent. Well worth what I…read morepaid.

I have known Greg for almost 20 years. My neighbors and I find him reliable, kind, trustworthy and…read moremulti-talented. He's an expert painter. His carpet cleaning is gentle and non toxic but thorough. Many times he has rescued my carpet from disaster. He has installed bathroom fixtures, and a porcelain floor. Greg is neat and quiet. He painted my bedrooms when I was in the process of packing to move, no mean feat. He has also done gutter cleaning and gardening at my condo. My neighbors at my former condo were many seniors who were skittish about having strangers around, but we all loved having Greg around.