Adopted a mutt with the coat from hell. Sheds clumps literally all the time. Clogs everything; breaks all vacuums. I have never been a vacuum every other day person -- no other choice since "Frank" joined us.
Forced to bring my Miele "Cat and Dog" vacuum for repair. I knew it had had a subpar repair while I was out of town -- and had an electrical short in the cable.
But Swanson's checks your whole vacuum out. The HEPA Filter was apparently ancient. Worse yet, where the hose attached to the canister was slightly torn. Did not know either of those problems existed. Ok. So everything will be addressed now.
In addition to this superlative service, they also had Miele vacuum bags on sale. And did you know, they have VERY reasonably priced bags for upright vacuums -- the kind with better filtration than the regular store kind. Prices on these bags is likewise reasonable. Come in sets of three; I bought two sets.
So, for just under $200 -- received the above-described Miele vacuum repair and Miele bags and six upright vacuum bags. If you are familiar with Miele and anything Miele-related prices, that price is INCREDIBLE.
But wait, yes there really is more. I ambulate with a rollator. When I dropped my vacuum off initially, someone came out to the parking lot to help carry it inside the store. When I left, the marvelous staff loaded my car. I try to do things myself and not burden other people. Even so, this gracious assistance, without being asked is much appreciated.
Have been patronizing either this store or what used to be their second store in Rockford for years. Reliable, economical, trustworthy. They will call you to explain everything and ask for your input even. No rude surprises.
Wish everybody conducted business the way Swanson's does. This is an old-fashioned dealership/service location, in business for the long haul. read more