I don't know where to begin my review because this store is great, not only for the wide selection…read moreof food and products they carry, but because of the staff ..... they are truly exceptional human beings. The only time you're a stranger is when you're outside the door because as soon as you're through, you become part of an extended animal foodie family many of us newbies dream about. I actually encountered this establishment about a year ago when I had moved to the area and had lost one of my dogs. I was excited because of the raw options they offered for my Doberman but more importantly they quickly offered to take my poster for my lost pup. That was it. I found my pupper BUT I lost the store because I never wrote down the name or address!! Luckily I found them again about a year later and I couldn't believe it. This store is fantastic - there are so many different selections of food (kibble, freeze dried, raw), treats, products, toys, etc, etc, etc so much! Bummer they didn't have the kibble we are currently feeding - not a problem- I was lucky enough to be visiting on an order day and my bag was ordered that day and I picked it up the next. It's that easy and every staff member wants to be so helpful. On pick up, there was some confusion on the protein that was actually in stock from the warehouse BUT i waited for a couple minutes and a phone call was made and the situation was rectified immediately. In that time, I met two more regulars who told me how much they loved Happy Tails and they had been coming there for years. One even said he came from Wesley Chapel bc he loved the service, the store and the fellow customers. I believe that says a lot in itself. I bought several products including some enzymatic carpet spray that staff suggested and it worked amazing. Another product I bought to hopefully prevent some wood chewing (knock on THAT WOOD that hasn't been chewed) bc it's working. I also bought some random chews and asked for suggestions for a "power chewer" bc our subscription box toys aren't cutting it for our current foster. Staff made a wonderful suggestion for a water buffalo horn AND our beautiful foster loves it too! Thank you! Happy Tails is really a wonderful small business that i'm proud to support. They are most interested in all of us having healthy, best fed pets. They also understand the value of adding small additions to your pet's current diet to make it healthier even if you can't afford to feed what you may feel is best for your pet. You can learn SO MUCH here about feeding. They'll work with you and offer suggestions for trying new things and ways to add more of what works for each member of your pet family. While the major focus is dogs and cats, I've seen 2 different bunny families come in and HapTails has offered to order what the families fed at home. The brand that I order for home, save 5% for auto ship and have delivered for free is actually a couple dollars cheaper at HapTails .... So there is no price inflation. I cancelled my auto ship today and my brand was excited I was shopping locally. I am too because this animal foodie is in love!! Our pack says Thanks Happy Tails! PS - they will carry your kibble or any order out to your car too. I'll honk to that.

Wow. Terrible customer service. I came in here to BUY cat flea medicine but the salesman tried to…read moreforce me into one product that does not kill flea eggs. I had to raise my voice at him to show me ALL the products and then let me choose the ones I want. Then I showed him how each product lists the ingredients right on the label, but he argued with me that they are all the same! He didn't even know what he was selling. Honestly, I shouldn't not have given him my money. I spent $136 on what I wanted for my 2 cats. I am not coming back here. Re: the owner's response. Shame on you. I barely raised my tone to let that man know that he could not bully me - and then he flat out lied about the products. This is just more bad service.

Had an amazing experience at the Spring Hill store today. McKenzie went above and beyond when she…read morewas helping me with the fish and aquarium plants. She was kind and informative and asked me if I needed help as soon as she saw me. There was also a gentleman that greeted us when we first went into the store. He was very kind and very friendly as well and I later found out that he is the owner. It was so nice to see an owner on the floor interacting with customers. I can't say enough nice things about the staff and the store. The fish seemed very healthy and very active, and the tanks were exceptionally clean. Before today, I wasn't even aware that this store was here and I am so thankful that they are and I will definitely be shopping here in the future.

Always helpful, good sales, great coupons, always help find what you need and offer to carry it out…read morefor you, big carry, friendly people, my #1 choice of 4 local pet stores!

What an Animal-Azing little pet shop. The prices were extremely reasonable, the animals looked well…read morecared for, and the selection was good for being such a small shop. They even had a few rarer species. This shop is especially good for bird lovers. They had many birds, some fish and reptiles, amphibians, and small animals. The only one I didn't see was the rabbit, but I wouldn't put it past them that they could have one too. Also, the owner and his wife were very kind. They answered all my questions and made me jealous that they didn't have their shop closer to home. I will come back here for sure.

I bought a beautiful emerald green male betta from this store. After moving it to a 5 gallon tank,…read morealone, I soon observed the fish had an external infection of some sort, fungal or bacterial, and was glancing off of plants. This cleared up with better water conditions, and some TLC. Then I observed the fish was constipated also and had to change its diet. All within the first 30 days. Be careful adding a betta from here to your community tank or simply purchasing a betta from this shop. They do not appear to be well cared for.

We had been searching all over for a specific plant. Upon enter the store we were greeted by Nick…read more He found exactly what we needed ! He was friendly and very knowledgeable! Forget box stores who tell you to go elsewhere...

Great pet store! however i feel like i have to up my cricket amount every time, because every time…read morei get crickets its a smaller and smaller amount

Slightly pricey, but they have quality supplies. Anything and everything you need for your pets is…read morehere. All the items are awesome, our animals love their food and toys. We've bought several animals from here, and they've all been healthy and lived for a long time. We still have our ferret who is now 6 years old. The two gerbils we bought nearly 5 years ago recently died of old age, but they were very fun pets. Most of the animals are allowed to be held, and they're very tame. The only animal I wouldn't suggest holding would be the dwarf hamsters... They may be cute, but they're defensive! ;) Recently we've noticed some of the animals are sickly or wounded, mainly the rodents. It could be the breeders, as the animals are often young. Otherwise all of the other animals are very tame and healthy. This is our favorite and most relied on petstore, we always go here to buy food etc. for our pets! Highly recommended!

Very disappointed with my experience at Pet Supermarket. I purchased fish that died shortly after…read morebringing them home, despite having a properly maintained tank. Losing fish so quickly was frustrating and expensive. Based on this experience, I would not purchase fish from this store again.

Very welcoming dog store in Downtown Dade City. They have tons of accessories, toys, and everything…read moreyou need for a spoiled pet in your life. They mostly have items for dogs and cats. They also have dog food that u can not find at regular chain pet stores like Petco and Petsmart. Happy to know our pet's food is there. They do have many items that I haven't seen at other specialty dog shops. Definitely check this store out. For me, I probably enjoy it more than my pet!

We couldn't be happier! We have 2 dogs and the staff is very polite, and they do a wonderful job…read more They have a fenced off area that our dogs love and need. We highly recommend them!

Salty paws is one of the most unique ice cream parlors that I have ever seen. They cater to your…read moredomestic pets. They have pet friendly ice cream. Some examples are maple with bacon and vanilla flavors. They also have gourmet bakery items and pet supplies. If you're interested in taking ice cream home that you can make yourself they have a full selection of dehydrated flavors. In the back, they have bathing sections that come with all supplies. You're able to pick different packages for affordable rates. They also offer grooming. This is a small business locally owns by two wonderful people who you make friends with on your first visit.. I highly recommend that you go and give this business a try for numerous reasons, but most importantly the experience!

Awesome place for pups to get a well deserved treat or buy a new toy, collar or leash!read more

Knowledgeable staff. Bought 2 very sweet, not-bitey hamsters.read more

Walked in and left with depression, smell was awful and animals left in terrible living conditions…read more Door couldn't even open all the wall overall probably the worst pet store I've ever seen.

I met them at the Home Show. I bought the biscuits, lambs ear and the meal topper from them…read more My pets love, love, love their products I was amazed. My pets gobbled it up and believe me my pets are picky(or spoiled). I will definitely buy from them again Denise Drudy

From the owner: We focus on pet nutrition so your best friend can have a happy and healthy life. We are a boutique…read morepet food supplier that specializes in natural nutrient-dense food, treats, and chews as well as Spa products. Our Spa products for pets are 100% homemade.

Local store with friendly people ready to assist! Small businesses are the best! Easy in and out!read more

Great store. Out in the country so a nice ride from the city. I love just going for the drive…read more Prices are good and service is great. The store is immaculate too!