This was one of the absolute WORST experiences I have ever had at an eating establishment!…read more ...based on what was expected.
Our waitress, she was very sweet, and on top of what she could be...sorry to her, for the cook.
It is unfortunate that she has to deal with a very sorry excuse for a cook...yes, cook, not chef. Dude, you definitely do not know how to cook a steak!
The cook is obviously useless, and has ZERO pride in what he puts out!!! This is a major issue! If a restaurant has a cook that doesn't care what he or she puts out, the restaurant is completely f'ing useless!
Ordering a $30 steak, you would think you MIGHT get something edible.
NOT THE CASE!
I ordered it medium rare...it came out rare.
Ok, that's fine...I seriously don't have a MAJOR problem with that, but seriously dude, learn your temps!
It was supposed to be a filet mignon, but came out tougher than most tenderloins I have had...beyond that, it had a HARD cord running though it, that completely ruined the entire meal!
I am fine if you say it is "just a tenderloin", but to sell it as a "CENTER CUT FILET MIGNON", and have a hard to cut through, and tough sinew in the filet, you are actually VERY MUCH, false advertising! Such a disappointment!
Oh, wait, also, they put absolutely ZERO salt, pepper, or ANY seasoning on it...something a proper chef would do when cooking this horrible grade of meat...but I understand, a gradeschool cook doesn't understand this...unless he thinks his cut will actually hold up in flavor, to not being seasoned....needless to say, it did not.
I asked for GRILLED ONIONS...they gave me very VERY HEAVY carmalized onions, and when I asked about getting actual grilled onions, they told me this is what you get...these onions had sat in the kitchen for at least 3 hours, obviously, looking at the carmalization, the short amount of time it took to get my steak, and what time it actually takes to properly caramelize onions!! Heck, even charred onions would have taken half the time!
Again, it is very sad that the cafeteria cook idiot you have working for you, doesn't know the difference between raw, grilled/charred, sweated, sautéed, and caramelized onions. Pretty sad...a gradeschool child could be taught to cook better than this!
I mean, come on, onions are one of the most commonly used ingredients in the world! For a cook/chef to NOT know how to cook them, is just embarrassing to the restaurant in general!
If I knew this, I definitely WOULD NOT have ordered their stupidly overpriced, improperly cooked, and improperly seasoned, steak!
This restaurant needs to have some training for their cooks, and maybe even consider getting a REAL chef into their kitchen, to properly cook the food they are offering!
I definitely will be talking to friend's and family about NOT wasting their money, here!
Seriously, get a REAL cook/Chef...that knows what he/she is doing, and how to properly cook, because your current one, obviously has zero clue!!
I, my friends, and my family, will welcome trying your establishment again, if you get a REAL cook, that knows how to cook a steak, and food in general, properly!