Always great service!! Our GSDs love the care they receive and the doggie spa! Our place to go when…read morewe need pet care.

Very cheap and lots of fun activities for your fury friend to do. Cool add on such as pictures,…read morebirthday parties and more. Highly recommended by me

Very helpful and professional business. I've only chatted with them on getting my cat, Chloe,…read morepicked up and return for her grooming extravaganza but I feel safe and I am sure their grooming services reflect their professionalism. She goes to the spa next Monday and feel confident with them on giving the love and care for Chloe!

Took both of my dogs to this establishment I have a diabetic dog and was told that she was going to…read moreget the care she needed and the manager said that he would be the one taking care of both my dogs because my girl has special needs and requires insulin both of my dogs were severely dehydrated when I picked them up they were both staggering having trouble with there balance they were covered in urine both of there beds were covered in urine my girl had brown thick stuff packed into her nose that must have been sitting there for a while causing her breathing to be upstructed my boy was pooping blood they both had severed diarrhea and would not stop drinking water for hours causing them to throw up they were so dehydrated and I am certain that if I would of come back a day or 2 later my girl would of died I was assured that she was taken care of but the owner knows he dropped the ball and did not know how to care for a diabetic dog he assured me she ate and drank all of her food and received her regular insulin dose while all the whole time she was not eating her entire meal yet was still given her full insulin dose her sugar level was over 600 she was in ketoacidosis and I almost lost her the owner did offer to pay the vet bill because he knows what he did but I am very experienced so I was able to take care of her myself Do Better For the Next Dog owners this was horribe that my dogs had to go through this NO STARS

Doug Salvio worked wonders with our dog, Bruna, a young rescue hound mix, who is SO super high…read moreenergy. Although we love her dearly, she was wreaking havoc in our house- the kids were scared of her, she was making a mess of the house and yard, and quite honestly we had zero control over her. She wouldn't stop barking at my husband, and I was covered in bruises from her jumping on me constantly. We were fed up and desperate, so we hired a trainer who came to our house- long story short, she charged us a lot of money, and we got nowhere. She was a positive reinforcement only trainer, and it basically just made our dog obsessed with performing for treats. In the absence of treats she did not follow any commands, and she'd break the command as soon as she was rewarded. I do think strictly positive reinforcement might work for some, but not all. We opted for a new solution, and I found Dogs by Doug online, with good reviews. Upon our consultation, I got the feeling he understood exactly what Bruna needed, and he recommended a four week board and train program. It's always a risk leaving your dog with a stranger for four weeks, it requires a lot of trust. I instantly felt like I could trust him, and you can tell he really cares for his client dogs and remembers all of them. He sacrifices a lot to constantly have dogs boarding in his home at overlapping times. Well, fast-forward four weeks, and Bruna is home. We instantly noticed a difference in her overall behavior. He told us he was going to teach her to relax, and that is literally what he did. She has been responsive to all of her commands, and at times when she breaks a command or does an undesired behavior, we now have the tools to deal with it. Walking her on a leash has become a great experience. She walks at our side at our pace, no longer dragging us down the sidewalk. I am beyond impressed with Doug's ability. You can tell he's a master of his craft, with lots of experience. He did his job with Bruna, and now it is our responsibility to keep up with the training. We are going to try our very best, and follow up later this summer! We HIGHLY recommend Doug. Our household is entirely different, at peace again and we got to keep our good girl (and our sanity). Doug Salvio worked wonders with our dog, Bruna, a young rescue hound mix, who is SO super high energy. Although we love her dearly, she was wreaking havoc in our house- the kids were scared of her, she was making a mess of the house and yard, and quite honestly we had zero control over her. She wouldn't stop barking at my husband, and I was covered in bruises from her jumping on me constantly. We were fed up and desperate, so we hired a trainer who came to our house- long story short, she charged us a lot of money, and we got nowhere. She was a positive reinforcement only trainer, and it basically just made our dog obsessed with performing for treats. In the absence of treats she did not follow any commands, and she'd break the command as soon as she was rewarded. I do think strictly positive reinforcement might work for some, but not all. We opted for a new solution, and I found Dogs by Doug online, with good reviews. Upon our consultation, I got the feeling he understood exactly what Bruna needed, and he recommended a four week board and train program. It's always a risk leaving your dog with a stranger for four weeks, it requires a lot of trust. I instantly felt like I could trust him, and you can tell he really cares for his client dogs and remembers all of them. He sacrifices a lot to constantly have dogs boarding in his home at overlapping times. Well, fast-forward four weeks, and Bruna is home. We instantly noticed a difference in her overall behavior. He told us he was going to teach her to relax, and that is literally what he did. She has been responsive to all of her commands, and at times when she breaks a command or does an undesired behavior, we now have the tools to deal with it. Walking her on a leash has become a great experience. She walks at our side at our pace, no longer dragging us down the sidewalk. I am beyond impressed with Doug's ability. You can tell he's a master of his craft, with lots of experience. He did his job with Bruna, and now it is our responsibility to keep up with the training. We are going to try our very best, and follow up later this summer! We HIGHLY recommend Doug. Our household is entirely different, at peace again and we got to keep our good girl (and our sanity).

I am writing to recommend Doug, who recently trained our 10-month-old pitbull mix, Lucas. Before…read moretraining, Lucas was difficult to control and didn't follow commands, mainly because of his size relative to our three smaller dogs. After a month of training with Doug, Lucas is now trained on all commands and the e-collar. Since Lucas has been back home, he listens very well and has a much better relationship with our other dogs! Most importantly, it was clear that he loved Doug. Doug was an excellent trainer for Lucas and our family. He is extremely patient with both dogs and humans and is incredibly knowledgeable about all things dogs! He loves what he does, and it shows. I am so grateful to have met Doug and highly recommend him for any behavior or training issues your dog may have.

Amazing care, wonderful people. Everyone talks to me and also Curtis Jon. I highly recommend the…read morePet Hotel in Hadley. Happy doggie and happy mommy! Betsy Skwira

Don't bring your pet here unless you want them to get injured, be left in the dark about it, spend…read more$1500 on vet visits and drive out or state for a neurologist to address the violent muscle spasms he's been having due to this facilities neglect. All the while, ive been paying extra to put him in isolation while hes there so his injury isn't aggravated by playing with other dogs. My dog is my life, my baby, and my greatest joy. They are responsibile for failing to report his injury leading to a delay in diagnosis and treatment, and ultimately to him having violent muscle spasms in their lobby. I will never trust this place again.

24 hour staff for animals....how it should be! They board both cats and dogs is nice. There's also…read moredaycare for the dogs and a grooming salon for both dogs/cats. While I wouldn't ever be in need of boarding for my cats, my dogs have stayed here multiple times and I've never had an issue with it!

We were visiting the Amherst area for a graduation and needed a daycare spot for Theo, my beagle…read more Everyone was really nice and accommodating. Theo enjoyed the stay. It was far preferable to leaving him in an unfamiliar Airbnb for the afternoon.

Kasey Nash, Joyful Paws Review I'm writing this review…read morefor Kasey Nash, Joyful Paws, because she is a superb trainer and I'm very grateful that she trained our dog Daisy to become a service dog. Daisy is a mini labradoodle and was 2 1/2 when she began training with Kasey. Previously she had had two intermediate classes at the K-9 Connecticut Education Center. To summarize, in our first session Kasey explained in detail what would be involved, and stressed the importance of my involvement. Daisy had 20 lessons spread out over 6 months. Lessons took place in Kasey's very well equipped basement, Home Goods, Target, Petco, and Cabela Sports. Kasey sent detailed notes after each lesson on what and how to practice, and how to take commands to new levels. Daisy bonded with Kasey the first day, and became very excited at even the mention of "Kasey". After a 5 week evaluation period she received her "Service Puppy in Training Vest" (a proud day). Approximately five months later, Daisy did a fantastic job on her service dog test which lasted more than two hours. Daisy's primary task was location assistance and guidance. She learned to guide me through a department store such as Home Goods, stop at curbs outside, and more. To name just a few commands: Left, right, forward, outside, button, here, wait. Kasey's method was to explain a new command, demonstrate it with Daisy, then teach me to perform the task with Daisy. Lots of treats were used! Before the next lesson, Daisy and I practiced the new commands extensively, at least three times a week along with previous commands. To give you a few examples of Kasey's teaching, we spent an hour or so getting on and off the glass elevator at Cabela Sports. Daisy learned elevator etiquette and got over fear of accelerations and abrupt stops. The techniques I learned from Kasey allowed me to build on many commands during our practice between lessons. To name a few, elevator techniques were used to teach escalators. "Outside" was extended to "Back" and "Find the trail" while hiking. For fun, during one lesson, Kasey taught Daisy to push a "door open" assistance button. This took less than half an hour to my amazement. A year later Daisy still remembers this "button" command. Kasey organized a number of field trips with her other dogs in training: Mystic Aquarium and a Scavenger Hunt to name two. Kasey wrote an "Attestation Letter" about Daisy's training which was instrumental in getting service dog approval for Aer Lingus and later for EuroStar (train to UK). I highly recommend Kasey Nash to anyone considering Service Dog training.

I have been training dogs for 40 years. And training my own service dogs for almost 20. I have…read moreworked with dozens of positive dog trainers. But Kasey is one of a kind! I immediately recognized she has skills way beyond mine and has so much knowledge of dog training and working service dogs. Far beyond most trainers. She helped my current service dog brush up on some skills and fix a couple issues we were having. She helped me create a near perfect service dog. I am so impressed with her that I asked her to produce and begin training my next service dog for me when my current girl retires. Joyful Paws is AMAZING!

The BEST trainer for my dog Phoebe who struggles with anxiety, reactivity, and aggression towards…read morepeople/dogs. Not only did she transform Phoebe into a more confident girly, she boosted my confidence in handling her. Ang came into my life when I was really struggling with my dog. I truly don't know what I would have done without her!

I was originally nervous to do a board and train because my dog is like my child. However, I've…read moreknown Angela since high school so I was able to trust that my Doberman would be safe and cared for. I rescued my dog around 6-7 months old. Adopting him at this age meant he already had some ingrained bad behaviors that were hard to break. Angela was able to come up with a training plan that not only addressed my dogs issues but also my own issues/fears. She really made the process comfortable for both of us. Thanks to Angela's expertise and patience, my Doberman and I are now able to accomplish so much more together.

Brian understands dogs, but he can be rude and unprofessional to people- especially women. He does…read morenot want anything to do with you while he has your dog, despite what he says. He will warn people that his communication is "direct," but that is inaccurate. His responses are dramatic cut-and-paste messages that often have nothing to do with your own request. My dog got what it needed from training, but lost a good amount of weight. When this was pointed out to the assistant, they reviewed their instructions- sure enough, the wrong amount of food was listed. It should have been obvious for a dog that size.

Canine Behavioral Services is incredible! Brian and his staff worked with my two dogs to get them…read moremore comfortable around other people and dogs. They also guided us on behaviors to implement at home to create a more balanced life for each of them. Most importantly, these techniques helped the dogs become comfortable and confident in our home when we welcomed a baby. With the help from Canine Behavioral Services, this transition happened nearly seamlessly, which I am confident would not have happened without Brian's help. I cannot say enough great things about Canine Behavioral Services, they have created such positive change in my two dogs and allowed for them to grow and flourish in our home! Brian continues to support us even after the completion of the program which has been incredibly helpful as we continue to maintain a balanced household for the dogs.