I called in Wagamama while looking for something to eat in the Trafford Centre, having never eaten at this chain before, my first task was to take a look at the gluten free menu (after finding out there was one!)
The gluten free menu was very poor and was literally a really small selection of noodles which were gluten free and near enough no other options sadly, salads were in there, but it just was quite poor for gluten free.
The service wasn't very good, after handing me a menu, no member of staff offered to talk me through the menu and they just couldn't care less whether I dined their or not, they didn't try and get me sat down or tell me more about their gluten free options to actually pull me into the restaurant, which is needed for a location with so many other rivals in one of the largest shopping centres in the UK - The Trafford Centre. I did get a menu, but the staff members just lacked confidence talking about gluten free, which was a real shame.
This place stood out to me, with the multiple signs which drawn me in sadly bad customer service and an awful gluten free selection pulled me away, hence resulting in a single one star as this place really does need to do more to compete in such a busy location with dozens and dozens of rivals nearby. read more