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    Waffle House - Brookhaven

    2.2 (10 reviews)
    Open Open 24 hours

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    5 months ago

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    5 years ago

    Food was good but service was extremely rude! Need to be just a little bit more polite.

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    Dairy Queen Grill & Chill

    Dairy Queen Grill & Chill

    2.5(23 reviews)
    0.1 mi
    $

    I am the leader of a school group that took a group through the Brookhaven, Mississippi area…read moretonight. One of my students stopped at the Brookhaven DQ location and while he ordered a fries and blizzard they took his money for both but only gave him the fries. They claimed he never ordered a blizzard but they were perfectly willing to take the money for both. Two other students witnessed and confirmed what happened. I stopped by a few minutes later to clear up the issue and the lobby was now locked. It was 7 pm and the sign said the lobby closed at 10 pm. We approached the deive up window to speak to the employees. They told me that he never placed the order and they "checked their records." I asked for their names and they refused to give them. They then slammed the door shut and walked away. This place will take your money and not give you what you ordered.

    REALLY disappointed! I'm one of the former 5-star reviewers and we used to stop here every year or…read moretwo when passing through while traveling. We only come for Blizzards as I'm not a big fan of DQ food so I can't speak to anything else. Whether it's been Covid or what, there's been an obvious management change here and it's unfortunate. Staff are disengaged. We ordered 4 Blizzards and waited for 15 minutes before we asked to speak to someone. Looks like our blizzards may have been partially made and walked away from, melting on a back counter. They re-did them and seemed to maybe give extra toppings and ice cream to try to make up for our wait, but the ice cream is now melting down the sides. There's no way they could be turned upside down. The ice cream is runny, and the toppings (and the green dye that may be the mint flavoring) are falling out of the top and rim, but not. My Girl Scout thin mint blizzard is like TONS of cookie in a bit of runny vanilla ice cream, either green dye melting down the outside rim, despite the ice cream not being green. I had a few bites but am throwing the rest out. This is not good, I feel like I'm eating cookie cereal. Now I'll go help my kids who are trying to contain melted ice cream still overflowing from their cups. Good thing we didn't order through the drive through... they seem to at least be getting their orders faster but melted ice cream is least desirable in a car. The floor is sticky, our table is dirty and sticky, the dinning room seems a bit smokey. It smells like vents haven't been cleaned. The staff weren't great or terrible, I'm guessing they hate having to deal with this as much as we do. We're just going to toss these (and the half hour and $20 we spent here) and will not come back. There's a smoothie place 2 buildings down, or we'll wait for a different town altogether. I used to rave about this place and send people here when they were on road trips to or from New Orleans. Now I feel like I owe an apology if anyone has come here since 2-3 years ago, which is the last time we came and, like other previews reviews... truly had been a surprisingly great experience. Note that all the good reviews are pre-Covid. I wonder where the old manager went, I'd love to visit any other restaurant they manage now. They're sorely missed.

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    Waffle House - Brookhaven - tradamerican - Updated May 2026

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