My grandfather, Alexander Brown, passed away at home on 09/16/2023. My grandmother decided to use Wade for his final services. On 9/20/2023 we met with Shirley Watson (who was extremely kind and caring) to arrange services. We were informed during this meeting that Wade personally does not handle Obituaries (I've never heard of a FUNERAL HOME not doing obituaries) and that we could use their recommended vendor or create them ourselves (my grandmother is 83 years old). My grandmother decided to go with cremation and a memorial service. He was never listed on their website nor on screen within the foyer of their chapel. We were also told to place any videos or pictures on a thumb drive and they had a person who would load these the up on their flat screen TV's during the service. 10/4/2023 (the day of the service) we were told the tech person was not there and these things could not be played. Luckily, my cousin and his wife are good with tech were able to get our media to play. Their twin chapel is very old and dated with brown stains and holes in the ceiling. The limousine we paid for was white and hearse was a brown color. To have paid almost $4000.00 our family was not every satisfied with the services we received. Shirley was absolutely amazing and very on top of things (I'd like to repeat that.). These things were beyond her control. I definitely feel we could have gotten better service and a nicer facility elsewhere. Unfortunately, I would not recommend Wade to anyone. read more