I would never recommend W.C. Harris Funeral Home to anyone. From the moment my mother passed away…read moreon July 13 until now, nearly three weeks later, this has been one of the most frustrating and heartbreaking experiences imaginable. The lack of communication and organization has been unacceptable. We have had to make repeated calls just to get updates, and every interaction has left us feeling like our concerns didn't matter. Today was the final disappointment. We returned so my mother's ashes could be placed in an urn, and they weren't even prepared for our arrival or aware that we were coming. During one of the most difficult times in a family's life, this level of disorganization is simply inexcusable. Handling a loved one's remains should be treated with dignity, respect, and compassion. Instead, we experienced poor customer service, confusion, and a lack of professionalism throughout the entire process. No family should have to fight for basic communication and respectful treatment while grieving. Based on my experience, I cannot recommend W.C. Harris Funeral Home.

I went to a home going celebration and I must say although the service was sad , it was executed…read morebeautifully. I've been to services before by this company and they show nothing but professionalism, empathy , compassion and genuine kindness. They understand the importance of family's grief at there time of need. There goal is to make your loved one look as if they are resting. Building is located in Spanish Lake Mo. Private parking lot. Burial or cremation choices. Phones are open 24/7- 314-868-9500. Office hrs Mon-Sun 8a-8p. Website very informative .

During these trying types of Covid 19, imagine planning a funeral service for a loved one…read more My aunts' visitation and funeral were held at the Renaissance chapel. Services were fine; no complaints there. But the entrance doors were kept open ---on 90 degree day in STL. I'm guessing it was an attempt to keep visitors from touching the door handles to prevent Covid spread? As a result, the chapel where services were held was, as Nelly says, " hot in herrrr". Mr Austin Layne sir, please install ceiling fans or at least accommodate your guests by turning the air conditioning down!

During one of the hardest times in our lives, the staff at Austin Layne was so passionate about…read moreensuring we had everything we needed. They are so caring, and comforting. I feel like I have gained a new family with the Austin Layne staff! Ms Gail is hands down made for her position! She is so loving and caring, will give hugs when needed! Marcus was always available and caring. Marcus C. streamed the event and was so receptive, helpful and always available during the service. Death is not something I would wish on anyone, but if you find yourself in this position, I high recommend you go to Austin Layne, and I am HUGE on customer service. Thanks again to the staff of Austin Layne!

I attended a visitation for a friend's loved one here. They have multiple different rooms and a…read morefriendly employee to greet you as you come in and direct you to the appropriate room. The room was set up well and included space between all seating. They had a nice setup area with photos of the loved one and a cool "card tree" where people could place cards for the family. They had a nice ladies lounge restroom area with a seating area in the front in case you need to take a private break and just rest for a few minutes. I also learned from my friend that there was an area just for the family where they could step away from the public and they could bring in food as well.

From the owner: *Serving the Florissant and Surrounding St. Louis Area With Caring Professional Service…read more*Celebrating 60 Years Of Service *Family Owned And Operated *Beautiful, Convenient Location

Our experience with McClendon Mortuary was AWESOME!!! David McClendon Jr. and the other staff…read moremembers were very helpful, kind, patient, respectful, professional and knowledgeable. My brother-in-law passed away in Houston, Texas. We needed to bring his remains back to St. Louis. David McClendon Jr. communicated with the funeral home in Houston and helped us with finalizing transportation arrangements from Houston to St. Louis. He talked to us daily for a week making sure that we were aware of everything that needed to be done while we were in Texas and preparing us for the arrangements that needed to be made in St. Louis. Their expertise and attention to every detail helped make the viewing and service an organized and beautiful occasion. I feel that my brother-in-law's homegoing service was perfect because McClendon Mortuary & Crematory went above and beyond to help us. I would like to thank the staff for their guidance and patience with us. I highly recommend McClendon Mortuary & Crematory.

We had a sympathy plant delivered to McClendon Mortuary and Cremation for services on Thursday June…read more18,2020. However the plant was not in the location of the service nor given to the family. The next day I confirmed floral was delivered by florist; however when I called McClendon Mortuary to ask if they could check to see if Floral was missed, the gentleman was very rude, unhelpful, condescending and blatantly refused help saying they are not responsible for florals that are not prepared by their funeral home. I continued to ask for assistance in locating the floral since we clearly had proof of delivery (time of delivery and photo of plant inside McClendon Funeral home Flower Room). But the man refused. He did not offer me any assistance or customer service whatsoever. I have notified the family of the floral and will seek their help in finding the floral. However I feel to ask the grieving family to resolve a dispute with a company that is in business to service the needs of grieving families is utterly ridiculous. I will never use or recommend this Funeral Home to anyone.

The Transgender Memorial Garden is a sacred space for queer and trans folks in Saint Louis and…read morebeyond. It's actually the first of its kind in the US. It's a garden to honor the lives of transgender people who have been lost to violence and discrimination. It also exists to celebrate the lives ad vibrancy of the community. It was dreamt up by a local activist, Jordan Braxton, who also happens to be an iconic drag performer (Dieta Pepsi). Sayer Johnson, of the Metro Trans Umbrella Group looks after the garden and sees to its maintenance. You can contact them if you have a group to volunteer who wants to help out with the garden. It's common to drive by it on Saturday mornings and see groups working on it. It's lovely. I remember the first time I had been was before I was out as a trans person. A group of queer activists and allies gathered after the evening of the Pulse Nightclub tragedy. It was one of the most impactful and memorable moments of my 20's. Folks were obviously scared and grieving, but we were together. It was a hard and beautiful night. For me that galvanizes what the garden means to me. It's sacred and beautiful, but also a reminder that hate and discrimination still exist. If you haven't been, or didn't know it was right here in the backyard of the Grove, you should visit sometime.

I would like to thank Baucom's Life Celebration & Cremation Services for a job well done during my…read morefather's, Donell R. Whitfield, Sr, homegoing services. Everything was conducted meticulously and professionally throughout the entire process. I highly recommend Baucom for your families' needs. Their quality of service is exceptional.

We cannot thank Baucom Life Celebration enough for their kindness during the loss of our…read moreson/brother. From our first meeting, Mr Baucom was incredibly patient, caring, and professional. They handled everything with such grace, allowing our family to focus on grieving rather than stress. The facility was beautiful and well-maintained. Walking into the facility, the beautiful scent gave you a sense of calm. I can also say, whoever handled the dressing as prepping of our loved one, did an outstanding job. I highly recommend their services."

This hell hole of a cemetery should be taken to the highest level of the law and fined to pay every…read morefamily they served. I called them to buried my father in 2012. At that time, they told me the cemetery was close to compacity. Till this day, they continue to take family's loved one and pretend to burry them. The same day as my father's funeral, I went back to check my father's plot. No sign of a fresh plot in the area they marked on the map. I called the funeral director to help me search. When he arrived, there was a Pitbull loose during business hours... I called the office and popped up on several occasions... nothing I filed an compliant with Missouri Attorney General office. If you had the same experience do the same and lets file a huge lawsuit! If your looking for a cemetery for your loved one... keep researching this one is not it!

My family has 2 plots at Friedens Cemetery, have owed since 1922. This Cemetery phone number goes…read moreto an office in Ohio. They are impossible to contact. Their recording say office hrs are from 10 to 2 Monday thru Friday. I spoke with them 1 time and they said they would call me back on my concerns. That was 6 wks ago. They have not answered the phone since that time and have not returned my call.

I've been to Calvary for family burials. There is a long family history with this cemetery…read more Saturday was a lovely service in the Chapel at Calvary. But the Chapel is IN the Mausoleum, so there are people buried above ground all around you. Everything is marble. Last time I was here, when we left the Chapel, we decided we'd just find some of our buried relatives. We found them after quite a search (no map). And then it took us 30 minutes to get out. No breadcrumbs. This place is beyond huge. And it's right next to the Bellefontaine Cemetery.

One of our favorite cemeteries in the St. Louis area. It's well taken care of and houses many of…read moreSt. Louis important city founders. It's even beautiful in the winter but the summer brings out it's TRUE beauty.

I needed to have a gravestone made for my grandparents and Archway Memorial Chapel was very…read morehelpful! It came out beautifully and they arranged delivery and installation. Very good people to work with.

From the owner: Serving the area for almost 50 years and continuing the tradition of their father, Tyrus A. McGhee,…read morethe second and third generations of the McGhee family is dedicated to serving everyone's needs with compassion and respect. We are staffed with Missouri and Illinois licensed professionals who understand that each family has unique requests and traditions. These wishes will be attentively carried out to suit each family's needs. Archway Memorial Chapel offers many unique services designed to bring dignity with a personal, caring touch to your loved one's remembrance.