I called TSG to inquire about Windows Explorer crashing and other issues to do with my personal…read moredesktop computer. They were very helpful over the phone and gave me great service quotes. I took my PC to their Vancouver location on a Friday and met Roelof one of their techs. He was kind and very helpful. Less than 24hrs later, I got a call that it was repaired and for a very reasonable price. When I came to pick it up, Roelof demonstrated what he had done and explained how to further care for my computer. He also opened up the case and answered several questions and concerns I had about hardware. I thought my PC was toast, but Roelof saved it no problem. Not only did he fix various Windows corruptions, complete all Windows updates and get rid of my awful conflicting security software, he did it all without having to wipe my data. On top of that, he uninstalled useless programs and cleaned it of all viruses/malware. He also loaded new anti-virus and anti-malware programs to protect my PC in the future. Finally, Roelof even went as far as to update any program on my computer that was out of date and test my favourite game for me to make sure it was still working. Currently, my computer runs faster and works better than it did fresh out of the box. The tech even reached out a few days later to check up on how well it was running and to answer any further questions I had. I recommend TSG Computer Services and Roelof very highly. Great service and awesome support.

Aaron Has fixed all of our phones for years we have iPhones and Samsungs he has always been very…read moreprofessional, very nice, and did anything he could to get me the best deal possible. I will always go to him and so will my extended family. :)

Tyler and his team did a great job installing 2 steel cages in our warehouse. They were really…read morefriendly and helpful throughout the entire process. I would definitely call them again in the future for there service.

I have dealt with this company two times. Both times, I have been super impressed. The first time…read moreI called them was because another company had failed to complete their contract. I contacted the company and they came and completed the work speedily and on schedule. When I needed a follow up, I went back to them and I got quick response. I highly recommend them to anyone looking at doing security gates and windows. My experience with Security Machine has been fantastic! Steve O

I went to Telus in the mall and Sam helped me out I was in there because my husband got a new phone…read moreand we were having trouble on sending the old one back. Thinking my husband or I missed a set on the sending back part. Sam looked it saw that we did do it right and all we had to do is go to the post office and send it back .

Rudest sales person I have ever encountered. I went in to…read morestore to ask questions about my phone because I use TELUS for my cell provider and home. I was told that TELUS had nothing to do with my phone. Fibre Optik fibre is TV and internet only I was told not my phone. The woman treated me like was stupid. I left without explaining that because I live in the country in a highly wooded area I needed WiFi for my phone whenever at home and the TELUS wifi does not like my phone or iPad. I had the same problem with Roger's and they fixed it for me. I am a certified systems analyst and can write code to fix programs. Don't tell me what my phone can or cannot do. Just because I am 76 does not mean I am your grandma. I am not stupid. I am however PISSED and contemplating going back to Roger's !

This owner know his stuff.the screen broke after being dropped and got it fixed quickly.got the…read morepart and his rate was lower than anywhere else I found.other places did not want to bother trying to get the screen as it was an older phone but he cares and got it.works great now. Its also the way he's with people. I will recommend this place to everyone i know.i had to drive from Hope to Chilliwack but worth it. Need a phone,ipad etc fixed he's the guy.Don't waste your time looking elsewhere.

BEWARE OF GENERIC PARTS!!!!…read more Had my iPhone 11 battery and display screen replaced a few weeks ago. I have used their service before on an iPhone 6 repair a few years earlier. This shop has quite an informative website, which I told the operator I had gone through, and complimented their addition customer support option. As I purchased the middle quality of the 3 display screens offered, I DID inquire about how drastic the differences in quality actually were. I was given a brief "good, better, best" response (NOT verbatim). When I paid for the service in advance I was asked to sign a receipt to acknowledge that my phone may or may not work the same after the repair. Again, a brief reply regarding possible damage that may not be known until the phone was apart. As broken screens are common, I wasn't too worried. When the repaired phone was returned, it displayed a message that my Face ID was disabled due to problems with the 'true depth camera'. My Face ID had worked up until the repair, even with really cracked glass. Seeing my dismay, the owner informed me that using parts that were not genuine Apple parts could disable the use of your face ID permanently, and that this was the case with my phone! He also said that Apple would not service the phone, I. E. Replace the glass again, because it had been serviced by a non-authorized apple repair. So, are they reputable service? I would say they are quite capable, polite and expedient. However, I am quite chagrined that they didn't disclose the fact that not using Apple parts could disable someone's face ID. I feel this is very serious.. I understand how providing this information could effect their earnings, as phones with facial identification are becoming the norm , and understandably, many customers would opt to find a service provider with the "genuine" option. If this is their reasoning, then I suggest someone upgrade their training to 'Apple certification standards' and have the ability to offer and install genuine parts, as necessary to ensure optimum performance of a costly device... I would have a LOT more respect for this establishment had they posted this option on their website, or told me up front that this was a hazard of using generic {display} parts... Odd that I am the only person who had this happen ~ no other reviews with this outcome... Dlm

I bought a used fridge and stove. Great communication The…read moreowner answered me immediately and within 15 we agreed on a sale..great price plus next day delivery The two nice delivery men had a hard time getting them in but they did and no damage. Next day the plumber came to hook up the water but found the hook up part missing. Advised the owner and he had it delivered to me in an hour and a half. Excellent service and quality of goods plus really nice people to deal with. I recommend them highly.

I have used The Computer Whisperer for my new business Website and Internet marketing and it has…read moremade a significate difference in our business. We have seen an 81% increase in requests about our business from the website which has been remarkable for our first year of being up & running. The Computer Whisperer is very professional and go above and WELL beyond what the "typical" businesses would do. Extraordinary customer service in a world where customer service seems to be a thing of the past. Wish I could give more than 5 stars!!

I am SO impressed with the professionalism and easy going nature of "The Computer Whisperer |…read moreFraser Valley" (www.fixmyputer.ca). I had a computer failure on the system that helps run my business and although I am fairly computer saavy, I could not fix this for the life of me. I did a google search for "computer backup chilliwack" and found their site on the first page. I checked out their "Services" page (www.fixmyputer.ca/services.php) to see what they offered. I called and they were here in 1/2 hour! They removed my hard drive, copied it over to a backup server for safe-keeping and put everything on an external drive for me. They installed a new hard drive and I was up and running! It took a day to do that but my computer is back up and running and I couldn't be happier! They have a $5/computer/month backup service that is UNLIMITED (http://www.fixmyputer.ca/back-up-and-remote-services.php) and does it all online and I've signed up for that. He installed the software and had it backing my stuff up within 10 minutes! I would recommend fixmyputer.ca to anyone who has computer issues. I am extremely happy with their prices as well, as another computer shop I go to charges over $30 MORE an hour for mobile service than these guys. If you have a need for any technical services in the fraser valley, go to www.fixmyputer.ca and get them to help you! Their "contact" page is here as well: http://www.fixmyputer.ca/contact-us.php