They regularly have my cat's food in stock. The employees always greet me with a smile.read more

Great staff, very helpful! Good prices and service!…read moreI love that this store is in my neighborhood! So convenient!!!

I arrived at Pet Supermarket right at 7:57 not realizing they were closing early due to COVID-19…read more Their hours via Google still reflect 9AM to 9PM, the young girl working the closing shift was taking what seemed like a personal call on her cellphone. She proceeded to look me dead in the eye and lock the doors. I couldn't believe it, we are in the middle of a pandemic with a failing economy. You would think they would be welcoming customers, especially after being without a job during the month long closures. The parking lot is deserted as always, this location was never very popular and on its way to closing it's doors already. Maybe it's time to reevaluate your staff before you are forced to close your doors forever. P.S. I would have been in and out with-in 5 minutes.

So they got a shipment of fish with ich. unfortunately new associate was inexperienced and dumped…read morethe fish with water in tanks. I had purchased a pearl gourami from there. So i didnt catch that it had caught ich. Wiped out some of the weaker small fish and 3 gourami in my tank. I called the location and advise them thet there is ich in their tanks. Managers were aware and they had treated all fish tanks. They also told me they are making sure that all new fish are treated on arrival. Diana told me that they will make things right for me wednesday. I am impressed they owned up to a mistake that was not solely theirs.

Upper paw is truly the best pet shop in Dallas. So helpful and so nice. Support local businesses!!!!read more

The birthday cupcake and some treats are a must for my dog's birthday. He loves them! I love how…read morefriendly and helpful the staff is.

This review is for the grooming department- it is so hard for me to find someone that I trust with…read moremy dog. He has high anxiety with anyone other than my husband and myself. When I scheduled an appointment for his first professional nail grind a few months ago I was unsure of how it was going to go Desiree, one of the groomers was very reassuring and allowed me to stay with my dog while she did his nails in the Self Bathe area. Knowing that we have a place to go where he is taken care of means the world to us! Here's a sweet picture of him after one of his baths! He is clearly not a fan of the blow dryer either.

I love Paw of the family!! We moved here 3 years ago and I was happy for find a local small…read morebusiness to get my products for my dogs from! The staff is soo friendly and knowledgeable! Alex groomed Mooky today and he was soo happy w her!!

Annesley does a great job with our Pinto Bean! Great place, clean atmosphere, very affordable!read more

I take my dog there they're really good with my gizmo The groomer is awesome. She has a lot of…read moreexperience and she's very good with my dog. She has patience the people that work in the other part there very sweet and kind and I always that as if you need help find anything.

I was visiting my niece last week in Texas and we happened to go to the store. The girl named Tati…read morewas in extremely aGREAT HELP!! She was so helpful to us and on top of that extremely funny and nice to be around. That girl needs a raise for a fact . My niece continues to go there now just because of her. I'll come back​

in the grooming department is fantastic. She large dogs with ease. Always pleasant to deal with.read more

We ABSOLUTELY LOOOOVE this place!! We got two rescue dogs…read moreand we only go here for their dog food. We even got both dogs their new collars here.

this store had everything I was looking for and more. I left feeling accomplished. I live an hour…read moreaway from any Pet Supplies Plus store so it was great to get what I needed while I was away from home

Great pet store with many varieties of toys, tears and food. However bummed they stopped carrying…read morethe brand I used to purchase for my doggie, right when I was so close to getting a free bag too! Three stars rating is due to the uncleanliness in the bathing area. Disappointed to see the area dirty in between clients. Never used the self bathing services again.

Vannesa la estilista para mascotas en este lugar es excelente ! muchas gracias , tenia un poco de…read moremiedo ya que mi mini Goldendoodle era su priemer corte , fue muy sincera conmigo diciendome que los primeros cortes no quedan perfectos porque los perritos se mueven mucho , pero hizo todo lo posible con mi bebe y quedo hermoso