Been coming here every so often over recent years for a variety of issuse from ankle, to lower back…read moreto neck issues and have always experienced great care from their physical therapists and it remains a place I recommend for injury rehab and education regardless if you are a pro athlete, a weekend warrior, or a regular joe injured on the job or doing everyday activities. Not only are they skilled to help, but they asdo do care. But that also means that there aren't sometimes issues that need attention or rectifying. The lost star from this visit is becasue of certain assumptions made during my visit. It is common fore your therapist here, when applying cups or needles as a therapudic tool, will walk away and work on others. Sometimes they dont return and another care professional will finish up. On this case, that was what happened and I was just handed some papers showing after care execises to do at home. The problem was, there was no communication as to the purpose of each or demonstartions. Because they know me, there was an assumption that I know what to do at home. Although a picture and description is helpful, it is very easy to do things wrong making it ineffective to the intent or in such a way to cause undesired pain or fatigue. So always ask, if it is your first time with a new exercise or you are addressing a different issue from the last time, ask for a demonstration before you leave. They have offered an opportunity to come in and go over those exercises as part of my last appointment. Transparency, this is an edited review. Other issues involving a new person at the front desk were resolved after one of the owners called me personally to better understand issues I had. That is being resolve with both Training and any other type of customer support notification. And the fact I was called, vs. a canned written response on yelp, shows that they care and further supports my positive recommendation. Thank you Ignite Physical Therapy, located in Chandler on Riggs & Lindsey (north-west corner), for caring, especially Richie and Tara.

By far my favorite place for PT! I can't begin to express how appreciative I am for the care I have…read morebeen given at Ignite. I had shoulder surgery thru Ortho Az where I also began my therapy. I went several times with hardly any gains so a friend referred me to Joe at Ignite. Wow what a difference. I started getting ROM back quicker than expected and began to build strength with manipulation and exercise guided by Joe and his team. His wife Tara scheduled me right away and Danielle has always been such a pleasure working with scheduling. I recently had a total knee replacement and started working to get my range and flexibility and strength back. I would never go anywhere else but Ignite. Not only do they take care of me physically but it's such an easy and pleasant process and great experience More than highly recommend!!! I choose them every time!!

This place is the best! I've had two major injuries and some minor problems in the past few years…read more I've been to three different physical therapy offices and this is the one that has solved all of them! Every single person who works here has treated me with respect and has demonstrated a commitment to figuring out what to do to return me to fully functioning. At one point I hadn't been able to walk unassisted for over two years due to lower leg and ankle injuries and a surgery, and now I'm fully able to do that. I also have had a number of back issues including a fractured vertebrae and age related disc deterioration. It's amazing the amount of pain relief and return to normal functioning I've achieved due to the treatment here. The approach here each session includes personalized manual therapy and manipulation (so much more in terms of time and effectiveness than other offices) and a personalized exercise program, with attention paid to comfort level, correct implementation, and increased improvement. They provide take home illustrations to support continuing at home progress. They are skilled in Graston and needling therapies and I've seen patients ranging from teens to their 90s, with a wide range of challenges in their office, and everyone has been receiving personalized attention. I recommend them to all of my friends and family in need of physical therapy. Thank you Eric, Jason, Cris, Lyndsey, Ashley, and your front office staff! You are all amazing and so appreciated!

My appointment was at 8:00am, and upon arrival I was told that the Dr I was supposed to see was…read morerunning late. Once the Dr arrived, she took another patient to the back. I could hear the front desk staff discussing how the Dr took the wrong patient and should have called my name instead, thus resulting in me waiting until 8:40am to be called and taken back. The Dr did apologize for not seeing me on the schedule. However, This set back made me late for work, and I do not appreciate this. I received much better care at the Gilbert location.

If you are in need of physical therapy, Athletico is the place for you! I can't say enough good…read morethings about this physical therapy team! My pain and spine physician referred me for therapy following a car accident and the care I received made such a huge difference in my recovery. I didn't realize how poor my strength was. The team helped me build strength in my neck and back and my neck pain completely went away *tears in eyes*. Though I was referred specifically to see Sheree, I did alternate providers occasionally and I'm really glad I did because everybody brought a unique perspective, ideas, and techniques. I appreciated Sheree's strength and teaching me about referred pain, Shay always leveling it up to challenge me, and Matt's gentle spinal manipulation and dry needling. Everyone was knowledgeable, encouraging, and genuinely caring throughout the entire process. I'm so grateful for all their hard work (and mine!) and would absolutely recommend this team to anyone looking for excellent physical therapy!

I came to Athletico after not making much post-operative progress at the CORE Clinic Physical…read moreTherapy. After a hiking incident, I received a ACL reconstruction using my quad tendon, meniscal repair, and some other things, so I needed physical therapy to be able to walk again. Over the past year, my experience working with Sheree, Shay and Melanie was AMAZING! They were attentive, supportive, flexible, motivational and made my recovery process enjoyable. Spending 2-3 hours doing this recovery was not always fun, I cried sometimes, but this staff made me feel safe and comfortable. Along side Sheree, Shay and Melanie's care, the techs, James, Ethan and Julio, and receptionist, Yessenia, were also a pleasure to work with. They honestly felt like a family in the end. I LOVE this office, and would recommend to anyone dealing with physical pain, or a post-operative recovery. I am moving out of state, which is the only reason we're ending care, and they gave me more exercises to work on! Knee surgery & recovery is a tough long process, so having people who are GREAT at what they do, and create an enjoyable environment is HUGE! Thank youuu to Athletico Chandler! Love you!

I really like my physical therapist "Allison". The facility in Chandler is nice and clean and the…read morestaff look like they are focused on their patients. However, I do have a serious problem with the fact that they don't answer their phone.

I had never been to physical therapy before and was looking forward to relieving my neck pain. I…read morewas offered no expertise just some young kids who had no idea what they were doing. Told me to do a few exercises and then my neck was massaged a little bit. I had some dry needling done and looking back. I don't think they sanitized the skin area before they used the needles. I ended up going to a different physical therapy facility and it was a completely different experience. I had expertise from beginning to end, I was guided through each exercise each time I was there and tweaked to make sure I had good technique. The entire hour I was there on each visit, I had their complete attention and expertise what I got from 360 was something I could've gotten from some kid at a gym. All they do is collect insurance payments.

This is the second time I've had Vince Kame for physical therapy. The first time was for my hip…read morebefore surgery about 2 years ago. The therapy helped a lot but I eventually needed surgery. I just finished therapy with Vince after surgery. He is the best! He is very professional, kind, and knowledgable. My hip is just like it used to be! I would not be this strong and mobile without the therapy! Not only that, but the other people that are at Foothills are always kind, caring, friendly and extremely helpful! I highly recommend Vince and will never go any other place if I need physical therapy again!

To say that these people are unprofessionals, careless and incompetent would be a huge…read moreunderstatement. No sense of professionalism and very careless. At the end of my therapy session they iced my knees connected to some device. This was supposed to last 15 minutes. 43 minutes later one of the ice bags falls on the floor and one of them came to put it back. I then asked if that was supposed to be that long and he said no. They said they didn't hear the timer. This is was over staffed at the time and there were more clients than employees. I was really mad to fact that they didn't care. They were too busy talking amongst themselves or watching tv. They really don't care. I will never go back and will talk to my physician whom highly recommended this place. What a disappointment. Lack of senior staff that understands that people have other commitments and they should value my time and my health.

This #thankfulthursday post is a shoutout to the whole team at Empower Physical Therapy at the…read moreRiggs location. I have been coming here since Nov 2022 after a hamstring injury, but I have been seen for a host of issues with my legs that keep popping up. Kallie has been the main PT I work with, but I have also worked with Maryam and Maddie and all of them are fantastic. They have helped to pinpoint areas that need the most work and have used cupping, dry needling, massage gun, manual work, and KT tape to try to help me find relief. I may walk away bruised and battered lol but it's all helping (plus I just bruise easily)! I appreciate the fact that they work to find the root of the problem and not just try a bandaid fix. The entire staff is extremely helpful, polite, and friendly (E, G, Sierra, and everyone else). They all greet me by name when I walk in and genuinely care about me and my recovery (they even remember to check in and see how my marathon training is going). With all the issues I have been dealing with, I wouldn't be able to find relief or get better without the team here, and I am so thankful for each and every one of them! Highly recommend this team for your physical therapy needs, just make sure you're doing your homework at home too. Recovery starts with you...they can't do all the work

They had us pay for the first two visits in January. The insurance covered both visits so we over…read morepaid approximately $275. We have been trying to get a refund for over 6 months. Billing department is useless and keeps saying, "the check is in the mail" Ridiculous that it's taking this long . If you go there and have a billing issue don't expect them to resolve the problem.

The excellent care , professional knowledge, true empathetic concern , I have received from Leah…read more,my assigned physical therapist , has been amazing. I was referred by my orthopedic specialist for intensive PT to work on 4 shoulder tears. I completed that 7 weeks of therapy only to find diagnosis of severe spinal fracture, too. I returned to Leah who developed a new program adjusting therapy's to fit and improve my limitations .......She's AMAZING...I have 85% improvement to my shoulder per orthopedic specialist and continuing improvement to my back and spine. She has a wonderful bedside manner and makes my visits ...something to look forward to. Thank you. 5 stars to Leah

***Update*** So 4 weeks later and no refund, but now they…read moresend me an arbitrary bill for services from almost a year ago. Multiple times they agreed they owed me. EOB's prove it and they send a bill? Crooked and incompetent!!! Be warned, stay away! Plus none of the original competent therapists I use to use are there anymore.

In June of 2017, I began experiencing vertigo after an ear ache I had from blowing my nose. I would…read moreget dizzy when I would walk, sit, lay down, and sometimes just by looking at certain things. I had never experienced anything like this and as it wasn't every minute of the day, the spinning was daily. I found an ENT doctor who recommended and referred me to Eric at ATI. Along with medication, I began BPPV treatment at ATI. For 3 months, Eric worked with me to help make the dizziness stop. During that time, I also went through some ear testing and recommendations were made by the ear specialist, but my ENT declined the recommendations of additional ear testing and encouraged me to continue to work with Eric. By September, the vertigo seemed to subside and I was able to return to work. However, after a couple of months, the dizziness slowly returned and after dealing with it for a couple of more months, it was back in full force. So in March of 2018, I returned to my ENT doctor who again, couldn't pin point the problem and sent me back to Eric at ATI. Working with Eric, he showed he truly cared and could see my struggles with doing life. He really wanted to fix the issue and help me get back to work. There was always a temporary relief after my PT sessions, but the spinning and dizziness always came back. Sometimes it seemed it was from movement and sometimes certain sounds would cause it. After 3 or 4 months, I wasn't getting any better and was more frustrated than ever. With the medical bills stacking up, I would still continue to see Eric 3 times a week for relief but again, it was only temporary. It had been almost a year of dealing with this and by that point, I had had x-rays, an MRI, a CT Scan, Ear testing, medication, saw an allergist, the ENT, my primary doctor, a pulmonary doctor, and even a few chiropractors and nothing worked or could tell me what was wrong. Eric and I even discussed other homeopathic options but I was just too exhausted to try anything else. The financial burdens this placed on our family was so draining and I was tired of discussing the whole thing. It seemed like Eric was the only professional who really cared and who wanted to see me get better. His PT sessions provided me my only relief and working with him gave me hope that the spinning would one day stop. By this time, I would usually cry at each appointment because I was so upset I wasn't getting better like I did before. I feel like this really weighed on Eric and with his expertise and sympathy, he truly wanted to find a way to get this fixed. With my belief in God and many prayers from our church, friends, and family, God led Eric to a meeting that would change my life. From what I recall, Eric was asked to attend a business meeting or luncheon last minute with a colleague. At that event, Dr. Shawn Stevens spoke and shared his expertise in patients who deal with vertigo. Dr. Steven's is a specialty ENT doctor and one of six in the state of Arizona who specializes in Otolaryngology. Eric took the time to talk to him afterwards and share my story. Dr. Steven's said he would take my case and help figure out what was causing the spinning. Eric connected us and my first appointment was set. Dr. Steven's reviewed my records and immediately saw that I was recommended for additional ear testing. He believed this would show the problem and he immediately knew that this was the cause. I also had to have another MRI along with the new ear tests and after those, Dr. Steven's was able to determine that I was suffering from a Perilymph Fistula in my middle ear. This is why there was temporary relief when I would see Eric but why it didn't go away. On August 3rd, 2018, I finally had ear surgery. Dr. Steven's was able to see that not only did I have the opening (fistula) in my middle ear, but I had also damaged the stape area from blowing my nose that day back in June of 2017. He was able to repair both area's that day and by the next day, the vertigo, spinning, and dizziness was gone for good. I have been vertigo free ever since! As I've shared this story with so many, I always give God the glory because he led me to Eric at ATI and if it wasn't for Eric, I might still be suffering from this issue. Eric is my hero and I will never forget how much he cared and how he found Dr. Steven's for me. Thank you, ATI and God bless you all.

Doing what is right should not be complicated…read more My in-clinic experience at ATI was fine--the physical therapy itself met expectations. The issue is with billing and how ATI handled my account. Before scheduling, I spoke with multiple receptionists to confirm insurance coverage. They reviewed my plan, took a couple of days to verify, and then assured me--both over the phone and again at my first appointment--that I had a $0 copay. Based on that assurance, I chose ATI over another clinic where I already had an established care team. However, after my first appointment, ATI abruptly canceled my next session and later informed me that I in fact owed a $40 copay. While the amount is not significant, the principle is. I had confirmed coverage multiple times before starting treatment, and my copays have never been $40. Months later, despite my objections and attempts to resolve this, I received a collections notice. Even after calling ATI's customer service multiple times, being transferred repeatedly, and being promised follow-up, no resolution was ever provided. Instead, my account was sent to collections, negatively impacting my credit--all over a charge I was explicitly told would not exist. This is not just poor communication; it is a bait-and-switch experience that shows disregard for patients. Trust matters, especially in healthcare, and ATI failed to uphold the basic responsibility of billing patients accurately and honestly. For those in the Phoenix area, I recommend one of the many other physical therapy clinics in town. Physical therapy itself is largely the same across providers--what sets a clinic apart is how it treats its patients. Unfortunately, ATI has shown me firsthand that they do not prioritize doing right by theirs.

First ever time being in PT as someone who scheduled people for PT as work and I have to say, the…read morekindness and compassion and care these workers have is exceptional. From my first appointment till now, I have always felt seen and heard with all of my concerns small to big.. The care never feels rushed or impersonal, and you can tell they genuinely take the time to listen, understand your needs, and make sure you're comfortable. I can't say the same to many providers I've been but kudos to everyone here!

I have seen Dr David for at least a decade and he has kept my body feeling healthy and in alignment…read moreno matter my activities. As a regular road and trail runner I've had my fair share of discomforts which are always properly addressed. I was in a car accident and my knee was rehabbed at this office. I am so thankful for the knowledge and kindness of everyone in the office, from front desk, Felisha, and Sam -the master of piezo (great for plantar fasciitis & sprained ankles!!) to Dr David, who always teaches me something new! I would highly recommend this office, in fact I have to many friends! We travel 1 hr across town for their services, truly like no other chiropractor I've been to!

I had a great experience with Pam at OST in Tempe. She is an awesome PT and helped me with my hip…read morepain. She really listens and works to find the best treatment and exercise program, adjusting as needed to make it better. My pain has decreased, I sleep better, and range of motion has improved. The front desk staff is super; very helpful and knowledgeable. Thank you Sally for working with my insurance and getting me more appointments!

I was fortunate to have care with Pam & Jenna. I found them…read moreto be very knowledgeable and helpful with MLD. I've mostly worked with Pam love her!! However I've seen how the staff work with others and I honestly think there staff is amazing. I've had nothing but a positive experience with the staff especially the front desk!! I full heartily recommend using Orthopedic Sports Therapy for all your physical therapy needs!!