Last night I had a flat tire and called my insurance for ERA. Loyal towing was the company who was…read moredispatched to assist with my tire change. The gentleman who assisted me said he would switch my flat tire to my spare tire. He proceeded to remove all the lug nuts and was having a difficult time with the last one. He used his tool and the one in my trunk. This individual ended up stripping the lug nut to the point where it was impossible for him to remove it. He told me I needed to call GEICO and switch over the call from a flat tire to a tow. He said he had to go and tow a different vehicle but that he would text me to inform me of any updates. This individual left my tire damaged, did not text or call. By the time I called GEICO I realized all the tire shops had closed for business. I had to contact "Back on Track road side assistance" they came out after hours, extracted the stripped lug nut with a special tool and replaced my flat with my spare AND put air in it, this company also had a lug nut to replace the one that was damaged. Literally everything I needed. Attached you will see the lug nut that was completely stripped. I'm so grateful for back on track roadside assistance, they were very professional and they were able to get me back on the road even after hours for a reasonable price. Thank You

I requested the service. He showed up professionally got the job done in a manner of minutes and…read morehad me back on the road with my tire put away. Great person. Very friendly!

Very fast and friendly service.. affordable price. Changed my tire quickly. Will definitely use…read moreagain.. thanks Awesome Roadside.

I reached out to Milo's road service because I had an emergency and needed a quality oil change!…read moreHe was at my rescue in a jiffy! Great value price and even better service! I promise you, he's worth the call

Had a flat tire on a very hot summer day in Sacramento, and I was having a difficult time removing…read morethe flat tire, called Milo's, and they were there in no time. Used his tools to remove my flat tire and replace it with the spare. Very nice of him to give me a bottle of icy cold water, and I was on my way again. Once again, very nice customer service.

Super-great service from Jesse. Clear communication throughout the process, and he takes great care…read morewith your vehicle. Highly recommended!

If you need a tow look no further. I highly recommend Prime Time Tow. This family owned company…read morewill take great care of your vehicle with fast and professional service. I was so stressing out about leaving my vehicle overnight when another tow company failed to show up. Figured no one would help me tow my vehicle at 8pm at night for a reasonable price. we needed a tow about 2.5 miles so I called Prime time tow & was given a fair price quote and he was at my Suv within 35 mins. He was quick and efficient and by 9:05p he had my vehicle dropped off to my house right where we wanted it. I can rest easy now and it's all thanks to Prime Time Tow. Thank you for your service.

At first I was definitely a little skeptical since there were no reviews, and I've been scammed…read morebefore so I was kinda nervous But honestly, it worked out great. Richard (the owner and mechanic) was super responsive to my calls and texts, even on the weekend. He went and picked up all the parts from the dealer and then came straight to my house to do the work. I had my thermostat, thermostat housing, and water pump replaced all in one go. With kids and work, taking my car into a shop is always a pain, so having him come to me was a huge plus. His prices were about the same or cheaper than other quotes I got, which was awesome because it's basically like DoorDash for a mechanic--except he doesn't upcharge just for bringing the service to you. You can tell he really cares about doing quality work too--he even spent extra time cleaning up all the old oil and grease. No waiting rooms, no rides back and forth, just easy and stress-free. Overall, the service was professional, convenient, and affordable. You can tell Richard really enjoys what he does and takes pride in his work. Would definitely recommend!

Rick is a trustworthy dude! He was super professional,…read morepunctual, friendly and super communicative. After messaging back and forth He came out to give us a diagnostic / dye test and was able to figure out the issue. The longest wait was the day it took to order the part. He also explained stuff to us and showed us the trouble area, i dont typically like to hover but it was super nice to actually be shown what was going on. He was able to squeeze us in and got us back on the road by monday. We are beyond grateful for finding him! We will for sure be using his services from here on out. I'd recommend his services to anyone. Thanks rick!

There were positives, especially the friendly attitude, but the experience wasn't entirely…read moreconsistent. I had to ask twice for clarification on a few things. Acceptable overall, with some room to improve.

Good, quick, nice and easy! Driver communicated well, got my location and found me easily. Quick…read moreservice and nice guy!

Quick to respond and thoughtful about finding inexpensive solutions. Very kind and helpful.read more

I hate to have to write this. I scheduled an appointment he asked for all the personal info about…read morecar and location. He gave a date, time, and price for diagnostics fee. I even followed up the day before the appointment to see if we were still scheduled. He assured me with a Yes and a . Appointment time came and went. I asked to cancel my appointment since we were past appointment time. Still no response. Thats sucks because I could of called someone else sooner ‍

Came out from work to find a completely flat tire. Called the Nissan roadside service and was…read moreassigned to USA Towing and Roadside service. Within minutes, Mark had called to find out exactly where I was located and let me know he was on his way, what car he was driving, and his ETA. He was there so quick and got my tire changed so fast and efficiently! Not to mention he's a really cool dude. He made my day 100 times better with his awesome service and great personality! He made sure I knew everything I needed to know about driving on the donut tire. Great service and great guy. Definitely recommend!

Customer service definitely needs work. I had a flat tire so my insurance company went through USA…read more I cancelled services because I figured I could do it myself, but when I couldn't I requested services again. I was told by said agent I can't do anything for you so I contacted my insurance again to start the process all over, but when reconnected to the agent he already had an attitude and proceeded to yell and tell me to find business elsewhere an overall just made the situation worse. Just do better and have empathy for other others because kindness is effortless and it takes much effort to display anger.