Just moved to Glynn county around a month ago. I've been working nonstop and haven't had a chance…read moreto join a local bank, so I found myself at ACE after trying 4 other places to cash my check that I needed very much. Ms Kathy was an absolute GEM! The customer service and kindness she provided was so wonderful that I felt all my frustrations melt away. Part of me would rather continue to get my checks cashed through Ms Kathy rather than deal with a bank. The world needs more people like her!

Do yourself a favor, do not hire this agency for Insurance. We are having a terrible time at this…read moremoment reaching anyone in this office for help. We have tried e mail, and have made calls that are not returned. We can't even find out whether our vehicle is insured at all. This is after we provided all necessary information to them back in April to make sure our car is insured. It is now August and there is just no explanation from them is to why they can't produce our coverage.

Great group to work with. I purchased a home in Patterson Georgia, everything was done over the…read morephone and was done very well indeed. Recommend these guys. We need more customer service back in this world. Did I mention good customer service? This is it, these guys are good.

I've been calling various local insurance offices for the last 4 weeks looking for home insurance…read morequotes. I found Burnem Insurance on the National Security Group 'Find an Agent' page. It's absolutely not their fault that I work 'non-traditional hours' ... but I do. So my first call was to the NSG toll free number and I was pretty disappointed that I had to call a local office to get a quote. Because I've been working from midnight - 5am / midnight - 8am for more than 15 years. And I like my work. I like being awake when the rest of the world is asleep and quiet. But I absolutely KNOW that it can be extremely difficult to take care of personal business when you work a non-traditional schedule. You've got to forego sleep, which means you might be sleepy and forgetful (at best) or cranky and irritable (at worst). OR - you might run into the situation wheare you can't reach the person you need to speak to - and then when they try to call you back - you're asleep. And they can't / won't email you ... but I digress. Kind of. My point is - I called a few numbers of the NSG website before I FINALLY got an living, breathing agent that was willing and able to talk to me and give me a quote (03/29/23). YAY. I was so excited. I thought I was finished. Her name was Diana. I explained my 'non-traditional' schedule to Diana during the call along with the property history and my deadline. Just as she was she prepared to give me the quote - she said her system froze up, but she assured me that she would get it over to me when the system came back up. She also said she'd send over other quotes during the interim. Since we'd discussed 'our situation' in detail / our deadline - and she said she'd update me before the end of the day / as soon as system came back up, I decided to email her as well - just to make sure she had my correct contact info. (d's and b's ... m's & n's tend to sound alike) Next morning, after not receiving response to email (even to confirm receipt), I reached out first thing. Receptionist said she was on another call. I asked if there was another agent that could give me the quote info, receptionist said she was unsure and put me on hold. Receptionist came back on the line, and said (in a very sing-song voice) that Diana said that 'she would get the info over to me WHEN SHE HAD IT, JUST LIKE SHE'D TOLD ME.' Um. Ok. Then the receptionist hung up on me as I was saying 'wait a minute.' I called back and told her that I was heading to bed in about an hour an to ask her to please just email me. But then I felt like I was just being a nuisance to this office, so I decided to call another office listed under 'find an agent.' So I called the Hardman Insurance on New Jesup Hwy. The agent I spoke to wasn't able to get the NSG quote either, but guess what? She took the initiative to call the company and find out what was going on and let me know IMMEDIATELY that there was a nation-wide system outage that was being worked on for NSG. She sent me multiple quotes for other policies as well. Diana did finally email 03/30/23 after 1pm to let me know that the quote for NSG still wasn't available. I think this office is very busy and does a brisk business so as as long as you aren't in a time crunch - or if you're local and able to drop by and not 5 hours away like me - you should be fine. 3 stars on yelp equals 'ok' or 'average' and 2 stars equals 'could have been better' - so I went with 2 stars. Had the agent sent a quick email that afternoon or even early that morning letting me know about the systemwide outage / and that I hadn't been forgotten about - this could have easily been a 4 or 5 star review (like the one I wrote next).

Great people with quality family values, very hospitable and opening. Amazing rates compared to…read morecompetitors. Highly recommend this agency to anyone looking for agents that go the second mile.

Love this bank!!! We opened an account a few weeks ago and Melissa D was so amazing. The entire…read moreprocess was quick and painless. Employees / banks like this make you feel valued as a person - not just an account number. When they heard our Mother passed away, they actually sent a condolence card signed by the local staff members. As a sidenote, Southeastern Bank - formerly Darien Bank - who my parents have banked with for over 40 years have proven themselves to have fallen away from this small town, personal bank experience in the last few months. See that review. Like most banks - The Heritage Bank offers online banking and they have at least one free* checking account option. They have a sister branch in Brunswick (and a few other places) making it pretty convenient. The only thing I wish they offered and don't - is a half day on Saturdays or late evening hours at least one day a week. For folks that work Mon - Fri from 8 - 5pm, it can be struggle to visit a bank with limited hours. Hopefully, they will offer Saturday hours soon. I recently had the opportunity to talk with Jordan and she was great too - patient, sweet and friendly. I look forward to many years of happy banking with The Heritage Bank.

I'm so impressed with this bank in our small town of Darien, GA. First of all, it's a beautiful…read morebuilding inside and out. I feel like the lobby is never over-crowded, so service is swift and efficient. My favorite thing was the curbside service provided to my elderly mother by Tracy. She went above and beyond so that my mom didn't have to enter the building during Covid. I opened a second account here so that I had a local bank and I'm so glad I did! (and side note---my puppy loves that they give doggy treats at the drive-thru!) Highly recommend Heritage Bank of Darien!

I have had insurance with State Farm, specifically Douglas Phelps, for years. They always treat me…read morelike family. I had some insurance questions recently, and Ms. Alexis helped me. She is always so kind and pleasant. It is a real treat to speak with her. Thank you so very much for your support.

I visited this bank to set up an estate account after my parent passed away. I stopped by multiple…read moretimes and there was always an insane wait - so I finally made an appointment. Christopher Sadowski was my consultant / representative. He was personable enough, but I guess he's like most folks in positions like this. He told me to reach back out to him "in a week or two" or "next month" to see about refunding the account for an order of checks. I knew I'd be pretty slammed so I set an calendar reminder. I emailed Mr. Sadowski not once, but twice, inquiring about the refund. To be clear - he never promised a refund, he just told me to check back and he'd make an inquiry once the charge posted to the account. Honestly - $15 won't break me - but a reply email would have been greatly appreciated - especially since I have been a Bank of America for over twenty years, and have more than four accounts with them.

Best food in town you better get there early though he's only open on limited times but his food is…read morefresh and fragrant and authentic. I need to go there because the tortillas are iron made handmade.

Everything was quick and easy! My husband and I was in and out of there! Mr. Frank was Friendly and…read moreanswered all of our questions.

Personal service with a southern flair at this branch.read more