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    Vylma Velazquez

    5.0 (1 review)

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    12 years ago

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    Centro Medico Episcopal San Lucas - Hidden Corona Virus warnings! At San Lucas Episcopal Hospital here in Ponce, Santa Isabel, Puerto Rico.

    Centro Medico Episcopal San Lucas

    1.0(4 reviews)
    0.1 km

    Es un Total desastre dejando a los Pacientes tirados en la camilla en emergencia con dolores y sin…read moreatenderlos ni darle medicamentos ni tan siquiera canalizarlos.

    While visiting Puerto Rico, I took my sister, who lives there, to the emergency room at San Lucas…read moreHospital in Ponce, as recommended by her psychiatrist's office, Behavioral Associates, PSC. We arrived shortly before 1 PM on Friday, December 20, 2024, and left the next day after 5 PM. The first medical person who took her vitals confirmed she needed to be evaluated by a psychiatrist. However, in the 28 hours we were there, she wasn't seen by any psychiatric or neurological staff. She slept very little and was only fed once, requiring me to leave the hospital twice to buy her meals. They focused on a pre-existing lung condition, which was not the reason for her visit and was already known to her primary care physician. Initially, we thought a new opinion could be beneficial while waiting for the psychiatrist. However, after 20 hours, she was advised to consult her primary care physician about her lungs. Despite repeated promises that a psychiatrist would see her soon, we left without notice. This was the closest to third-world operations and service I have witnessed on US soil, and in some cases, perhaps worse. Among other anomalies, security guards played a significant role inside the emergency room, interacting more with us than medical personnel. I also noticed disparities in patient care, with some patients receiving more attention to their comfort than others. My sister received none; our concerns were promptly ignored without explanation. I am continuing with the formal complaint process through all available avenues, as I am sure invoices will be processed for essentially no treatment. In retrospect, despite our DIY crisis control, San Lucas Hospital Emergency Room resembled an entertaining incompetent spectacle.

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    Centro Medico Episcopal San Lucas - This must be the WiFi hang out spot and not a hospital. They do have a crappie coffee vending machine. Watch out Starbucks!

    This must be the WiFi hang out spot and not a hospital. They do have a crappie coffee vending machine. Watch out Starbucks!

    Centro Medico Episcopal San Lucas - Front of La Mercedita Airport. Ponce, Puerto Rico. Come at your own risk and don't run into supervisor Jorge from JetBlue.

    Front of La Mercedita Airport. Ponce, Puerto Rico. Come at your own risk and don't run into supervisor Jorge from JetBlue.

    Centro Medico Episcopal San Lucas - Blood in the IV?

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    Blood in the IV?

    Vital-Care

    Vital-Care

    5.0(1 review)
    35.8 km

    Vital-Care, Aibonito April 19, 2016…read more Visited Vital-Care and found the place easy to locate by using their pin on their FB page and Google maps. We are NOT patients of Vital-Care and our opinions do not have any impact on the doctors onsite. These are purely observations. The place is located on a busy street which gives it maximum exposure to clients/vendors/patients. There are several parking spaces in front of the practice and the owners have plans to add more parking as their practice continues to grow. The waiting area is comfortable and airy with nice chairs, AC, magazines and a big flat screen TV. The staff is nice and professional. We were privileged to receive a personal tour from the owners. The offices are clean, organized, and airy. The owners have great big plans to continue to expand their presence in the town of Aibonito. Currently, Vital-Care offers general medicine, house visits, pick up service to Medicaid/Medicare patients, approved to provide medical services to VA patients. Vital-Care just added a gastroenterologist to their practice which sees/treats patients Wednesdays and Saturdays by appointment only. The owners plan to extend the gastroenterologist services to more days soon. In addition they also offer messages and reiki by appointment. Vital-Care has high-end equipment with the latest technology and advances by far surpassing most practices within the region. Big things are coming soon to Vital-Care and Aibonito!!

    From the owner: Medical Services Primary Care Physician…read moreGeneral Practice Gastroenterologist

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    Vital-Care
    Vital-Care
    Vital-Care

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    Hospital San Cristóbal

    Hospital San Cristóbal

    3.0(4 reviews)
    4.9 km

    Without sounding to critically disappointed, the hospital experience was horrifying. We were in…read morethe emergency care for 13 hours, the first doctor was good, with the exception that he ordered an unnecessary x-ray, the ultrasound technician stayed on her phone and did not properly do the ultrasound, as we later found out back in the states. The. Emergency room was so cold that patients came in with quilts, they had experienced this before. Urine drainage bag or catheter bags were being drained into 2 liter coke bottles. The hospital was not well equipped, and was truly understaffed. The entire 13 hours, I was not given a bed, just a chair. Being a territory of the United States receiving funding we expected everyone to be bilingual but most emergency employees did not speak English. Came back home to do all the workout again.

    Worst hospital ever! I got into a really bad accident on Father's Day and this was the nearest…read morehospital in the area. I came in and checked in then a nurse came to take my vital signs and what not. After we did that I went back to the waiting area to wait. Eventually I was called back and was given X-rays. The X-ray technicians looked like they did not know what they were doing and didn't even give me protection for radiation (the black thing they place over you generally). Afterwards, I was told to wait in the waiting area. I wait about another hour and a nurse called me back to give me a shot--didn't even tell me what it was until I challenged her. She told me to return to the waiting area where I waited for HOURS!! It was terrible. I was sitting in the damn waiting area in pain, my feet were turning colors so I asked for an ice bag which took an additional 30 minutes. I was finally called back and they didn't give me any direction where to go. So here I am..in the hallway waiting for someone to help me. All the nurses were in a little corner gossiping about their personal lives and they lacked urgency. The nurses were also very rude. I was finally pushed to the back near an area where they put casts and a gentleman who wasn't even a doctor told me what was wrong with me and then put my casts on. He couldn't even tell me exactly what was broken. He puts on the casts and then afterwards I meet with a doctor. I talked with the doctor and he couldn't even tell me exactly what I had broken. I had to ask for pain medication and crutches. For being an emergency room, they also didn't have any crutches--I broke two ankles and I couldn't even get two crutches? Shame on all of you! Avoid this hospital at all costs. Doctors and nurses are rude as hell and you will be waiting for HOURS to be seen meanwhile your in pain :( They lack professionalism and bedside manner. When I came back to the states the next day the moment I stepped off that plane I went to an ER and you know what they told me? They even put my casts on totally wrong. That shows you something. Also, when a doctor can't even give you a diagnosis first before putting you in casts, huge red flag. I will never come here again and I don't recommend any of you or your family members coming here unless you have no choice like I did.

    Eduardo Ibarra, MD

    Eduardo Ibarra, MD

    5.0(2 reviews)
    36.9 km

    This is a pain management clinic. The wait may be a little long, but here's my story: I've had 2…read morelaminectomies for lumbar spinal stenosis and herniated discs, since I have degenerative disc disease. I've had this since I was 16 years old. After the surgeries, every year and a half or so I get a pain crisis that sometimes responds to anti-inflammatory injections, but sometimes not. Regular nerve blocks somehow don't work for me too well. This doctor is my hope. The Radiofrequency Ablation procedure for pain blocking is uncomfortable, but IT WORKS. He first injects all levels that need to be worked on with a local anesthetic (Lidocaine). Then he inserts one needle for each disk level (not on the very disk, but close to the affected nerves) and he then connects those needles to a radiofrequency waves machine, that will help block the pain signals, which is basically what meds do, minus the damage to your organs, and it's more effective and has more long lasting effects. I've had this done only with this doctor about 3 to 4 times and the results last for over a year -- meaning a year or more with no pills or anything. The trip there is a little funky, since the clinic is in the heart of Aibonito (lots of winding roads to get there) and you need a designated driver after the procedure, which normally means you have to block the entire day just for that, but as I mentioned, it really works. The doc performs other procedures for spinal cord stimulation through devices that he surgically inserts in the body, but I've only had the radiofrequency nerve ablation. By the way, the doctor is an anesthesiologist and also a surgeon. ----- La espera podrá ser un poco larga, pero he aquí mi historia: desde los 16 años sufro de estenosis lumbar espinal y discos degenerativos, y he sido operada de discos herniados 2 veces (laminectomías). Cada año y medio o 2 años tengo mi crisis de dolor, que en ocasiones se resuelve con inyecciones para desinflamar y para dolor, pero a veces requiere más. Por algún motivo, los bloqueos espinales regulares (inyección en el disco) no tienden a funcionar en mi caso muy bien. El bloqueo por radiofrecuencia es lo único que me lo quita, y tiene la ventaja de que me puede durar 2 años -- entiéndase, 2 años sin necesidad de pastillas ni medicamentos que obviamente tienen efectos secundarios. El procedimiento es incómodo, a decir verdad, PERO FUNCIONA. Sólo me lo he hecho con este doctor en particular, más o menos unas 3 a 4 veces. La ruta es poco práctica, dado que siendo en Aibonito, hay que pasar por un camino bastante largo y lleno de curvas, pero vale la pena. El doctor ofrece otros tratamientos, implantando aparatos estimuladores del cordón espinal y que disminuyen el dolor, pero yo personalmente sólo me he hecho el bloqueo por radiofrecuencia, que es hecho con agujas insertadas cerca del disco y del nervio afectado, que a su vez son conectadas a una máquina de radiofrecuencia. Hace varios años que vivo fuera de la Isla, y todas la veces que he tenido problemas que no puedo resolver con medicamentos prefiero pagar el pasaje e ir a donde este doctor. Por cierto, este médico es un anestesiólogo y también cirujano.

    Vylma Velazquez - allergist - Updated May 2026

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