An experienced staff, nurse and doctor very willing and able to take care of anybody who walked in with that an appointment very thorough examination read more

I went to this urgent care with throbbing headache pain for days accompanied by vision disruption in my eye. The PA who "treated" me, completely phoned-in her assessment, deciding before she walked in the room that I had the upper respiratory infection going around even though my symptoms didn't match. She prescribed me an antibiotic in case it was a sinus infection. Since then, I've had an MRI that showed a mass in my brain that's been causing the headaches and vision issues. So you if you want to be seen by someone who will ignore signs of a major neurological issue, this is the place. Oh, and they wrote the incorrect eye in the paperwork. read more

Overall, a great experience. (I am surprised at the bad reviews on Yelp; there are thousands of great reviews on Google) I made a same-day appt and did all registration tasks online. They took me in 5 minutes before my appt time and I had immediate care. They were very friendly, attentive, and explained everything. I would go again if needed! read more

After coming for a simple TB placement test/reading, I know for certain I will NOT be returning. Upon my initial visit, staff were unprofessional cursing amongst each other and in front of other visitors. And after getting my TB skin test placed (in a rather rushed and haphazard way), I was sent out with paperwork to return 48-72 hours. Once I returned 48 hours later to have my placement test read, I experienced something similar where I was rushed (not even called into a room) AND given an INCORRECT reading from several staff members while stood in the lobby without privacy from other visitors. As a precaution and second opinion, I visited a different Vybe location immediately after where they informed me that the information I was given was incorrect and they corrected the given information and paperwork I needed for work. This level of negligence is inexcusable for a medical establishment. And my recommendation for anyone is to steer clear of this Vybe location in particular !! read more

I walked-in and the desk person gave me a laptop. She then checked in the person behind me herself, they were not given a laptop. However, they communicated that they did not have an appointment just like me. I then waited for an hour. They were called back. I asked the desk person why. She said according to the computer, I was checked in after them. This means for whatever reason I was pushed back in the queue. Now there is 3 people ahead of me. She asked the people the in back and I overheard them say, "how is know?", I also overheard them say, "she shouldn't been listening to other people". Well the check-in process is not private and waiting area is small which is why I also overheard their conversation about me. Super unprofessional. I will not return. read more

My sister had ear wax buildup in her left ear. When her regular physician suggested over the counter ear wax removals, which did not work, she decided to visit Vybe in Havertown. She was taken back to the exam room immediately upon arriving. 25 minutes later she came out and said not only did the nurse remove the imbedded wax, she took her vital signs before the doctor examined her ears for any possible infection. This was our first experience with Vybe. We would definitely recommend. read more

It's a decent facility. I'm upset at the amount of time that coming here wasted- I have an antibiotic resistant sinus infection. I literally came her to try a different antibiotic. Left without a prescription, and misinformed that I'm just having allergies. 10 days later, my illness has only gotten UPDATE: It was a bacterial infection, and it cleared up with another antibiotic. DEFINITELY not the place to go to take care of any illness. read more

Everyone was really nice and got me in and out. I like that you can book an appointment, and the dr/medical assistant were both so nice, definitely will go back if I have another problem :) read more

From waiting over 20 minutes to be seen while nobody is ahead of me (also might I add after already completing the 18 page questionnaire online), to the PA entering my room and trying to administer a Covid test (that was not the reason why I was even being seen), to the same PA later giving me her inaccurate and uncalled for opinion on my actual doctor. I will never come back to this facility again and you shouldn't either. There are a lot better Urgent cares in the area. Trust me. read more

I declared myself symptomatic however these unprofessionals allowed the clinic to fill to more than half capacity as I waited. Incredibly dismissive and rude staff should NOT be dealing with sick people as they have neither manners nor compassion. The phone is never answered nor are there replies to repeated voicemails. Unquestionably one of the worst managed facilities. AVOID. read more

I paid $75 out of pocket for a rapid COVID-19 test that was supposed to give me results in 15 minutes. 4 hours later, I don't have my results and Vybe isn't picking up their listed phone number. What a joke. read more

We made an appointment for my son, arrived early and completed all of the paperwork 15 minutes before the appointment time. It took them 35 minutes after the appointment time to bring my son back for his height, weight, temperature. Then they put us in a claustrophobic room to wait another 20 minutes. When we opened the door to get some air, they scolded us. At that point, we reminded them that we had an appointment and that they were not able to provide the service of evaluating my son's illness that we wanted our money back and would leave. Of course, they claimed that they had no authority to do so and had to call their manager, who was unavailable. We left in disgust and will continue to pursue a refund. I am not sure why they accept appointments if they have no ability to honor them. Very disappointed and not recommended. Picture - Here is the clinical staff who claimed they had no ability to provide a refund even though they could not provide the service that they previously charged me. read more

vybe urgent care - Here is the clinical staff who were unable to provide service or a refund. - Urgent Care Near Me - Havertown, Pennsylvania

Waited 45 minutes for our appointment. Had a dismissive 'provider' who when my child presented with a sore neck, very sore throat, stopped up ears, congested nose, and significant fatigue only wanting to swab for COVID and Strep and tell me my child has the same symptoms as everyone they've seen today. The didn't even want to look in her ears, and when I commented, they jammed the scope in my child's ear. CVS processes rapid COVID tests in 2 days...we are on day 3 - still waiting. SAVE YOUR MONEY - go someplace where they actually care and you and your illness are not bothersome to them. read more

I set up an online appointment on 10/5 for a 9.30 am virtual appt. on 10/6 I did a face time on 10/6 and after all the nec questions I was given an appt at 10.30 am same day at your Havertown location. I arrived 10 mins ahead of the appt. I was in line and was called to the reception at 10.45 am I was told that the vybe employee who set me up online did not schedule me right as she did not put in my details etc. I had chosen the Covid Rapid test where I would pay $75 out of pocket. The receptionist refused to get me tested!! I pleaded with her that it is NOT my fault , to no avail! I asked to see the supervisor but she said she was the supervisor! Before me there was a gentleman who was a walk in and got registered by her and proceeded to get tested! Please answer my two questions: 1. Why was I treated in this manner when the scheduling mistake was by the Vybe employee! 2. Why couldn't the receptionist register me as she did the patient I front of me who was a walk in? I need answers to these to basic questions. read more

Didn't wait long to be seen but the doctor was very quick with me and didn't follow up. I've never been to an urgent care where it takes this long for test results and every time i call they don't go out of their way to check with the lab they just say no. Insane. read more

Made an appointment for a COVID test told to be there at 340pm. When I got there was told the wait would be at least two hours. This is unacceptable, why make appointments with people if you don't have the staff to do the job. It cost me a day, I could have gone somewhere else if I had known about the wait. Plus the place was not that clean. read more

I arrived to this location at 12:10pm for a 12:15pm appointment. There was one other person in the waiting room that was taken back before me. I did not have a medical professional come in to see me until an hour and a half in (1:45pm). I thought I had been forgotten about and asked what was happening. I kept being told there was one person ahead of me while I waited. I would absolutely never recommend this place. It's urgent care. If I wanted to wait that long I would have gone to the emergency room. read more

DO NOT USE THIS FACILITY FOR TRAVELING. I have a flight today, SUNDAY at 7PM. When I called VYBE I was told to come on Friday 4/30 at 7pm. They told me I should have the results in time for my flight. I called yesterday to check on my results, they told me I'll have the results in 3-5 days. This is totally different from what they told when I made the appointment. My countries that require a test demand that you be tested within 72 hours of entering the country. Vybe doesn't get your results in time. Also, Vybe's patient portal DOES NOT WORK on my Galaxy S10. Vybe told me I'll have to use a COMPUTER to access the results when they are available. This could be difficult when traveling. DO NOT USE VYBE FOR TRAVELING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

The woman at the front desk is absolutely miserable. If you're that unhappy with your job, please find another. The last thing sick, worried patients should have to deal with is a rude, unhelpful person when they walk in the door. She barely made eye contact and showed no care whatsoever despite being the only patient there. A little compassion and customer service goes a long way. Have never had such a poor experience in a medical facility. read more

This place was managed terribly, the receptionist was miserable, the website is like a bait and switch with the type of COVID testing you register for, and they are generally unhelpful. There was a long line, I was unable to get the test I needed (and had registered for) and the place was gross. If I could give a "0" stars, I would. Go someplace else. read more

I brought my son into this location for a strep test. The service was quick and friendly and the provider was great with my son. We will definitely be back. read more