I'm giving a 4 star I was seen in a timely manner and the Front Desk; Nurse Practitioner and Dr. Lin Liu, MD did their best to expedite a walk-in. I have no history with this facility, yet I will because of their patience and professionalism. There may have been an issue with enunciation of certain English words, but I've found out I've used words incorrectly and I speak English as a 1st and only language. It's kind of funny to me how some people become doctors when they walk into a facility. The place appeared clean, although I think the cleaning crew could do better. Not sure how often the cleaning crew visits the facility, but they really should leave stainless steel products without residue. The Nurse Practitioner asked all the relevant questions I've been asked in the past and was courteous. They were courteous to one another as well. Dr. Lin Liu, MD examined me and filled my request for two prescriptions and went out of her way to give me two discount cards for those without insurance. Heads up, the prescription at CVS for me would have been $72.00 and at Rite Aid $22.00 without coupons. read more

Dear Urgent Care Manager, I am writing to make you aware of a very uncomfortable experience I had at your urgent care location on Saturday, September 19, 2026, at approximately 2:00 PM. When I arrived, there was a young woman working at the front desk whose name I unfortunately did not get. While patients were sitting in the waiting area, she was speaking very loudly and using profanity while talking about other employees. She repeatedly made comments about being from Chester, not wanting to be there, and not liking the people she worked with. Her language and behavior were loud enough for patients in the waiting room to hear. Several of us became visibly uncomfortable. We came to urgent care because we were sick and needed medical attention, not to be placed in the middle of workplace conflict. At one point, I politely told her, "Young lady, you know we can hear you over here." Her response to me was essentially that I could mind my business, that she could say whatever she wanted, and that the conversation was between them. After that interaction, I became so uncomfortable that I decided to leave without being seen. Other people in the waiting area were uncomfortable as well. I did call the Call Center afterward to report what happened, but it appears that my complaint may not have reached the manager. That is why I wanted to address it again personally. I want to make something very clear: I truly love coming to this urgent care. This place has always made me feel welcome and cared for. I have even said that I am treated better here than I sometimes feel I am treated at my regular doctor's office. That is why this particular experience bothered me so much--it was completely different from the treatment I normally receive here. I returned today, Thursday, September 24, and the difference is remarkable. The staff members are pleasant, professional, happy to assist patients, and seem to genuinely want to do their jobs. This is the environment I have always known and appreciated here. I respectfully ask that management review what occurred on September 19, including speaking with the employees who were working and, if available, reviewing any appropriate records or footage from around 2:00 PM. I also ask that my concerns about this employee's conduct toward patients and coworkers be taken seriously. I am not writing this because I dislike your urgent care. I am writing because I value this place and do not want one person's behavior to make patients feel uncomfortable or cause them to leave without receiving the medical care they came for. Thank you for taking the time to listen to my concerns and for continuing to provide the welcoming and respectful care that I have come to expect from your staff. Sincerely, Beverly Reddick read more

Despina @ 67market st location is awesome. She made me feel a lil better just by being confronting , funny and effiecient!! She did my xray fast and made me laugh while she took good care of me!!! read more

You pay for lab tests and then Labcorp sends you another invoice where you have to pay for the lab tests again.

receptionist are very rude and disrespectful to patients. the wait time is over an hour which I didnt understand there is only little patients. no one is in the office and you just hear the gossip as you sit and wait. read more

Had an incident and needed to have an x-ray completed to ensure everything is okay. The staff were welcoming and very pleasant. Mrs. Despina was motherly in her care and efficient in her scans. She shared she had over 35 years of experience attributes to her being the best. Came to the Urgent Care in hopes to get out faster than being at an ER. It was a great idea. I would visit here again for non emergency medical care needs. read more

Horrible doctor experience Unprofessional and disgusting doesn't use gloves, I told her my symptoms she found a stick to put in my nose and told me I am fine I insisted on getting a test done for treatment. never going there again read more

The worst front desk staff ever, unfriendly, rude and totally disrespectful. I wouldn't recommend a rat there.

Say they take walk ins , then when you walk in they tell you they don't take walk ins on Sunday. I felt like i was dying. Wasted my Uber fair there then ended up having to go to the ER anyway. read more

It's horrible service. I have appointment at 1:15pm. I came at 1:05pm and waited 30 minutes to get inside the room. Then waiting more 30mins to see the doctor. They have only one doctor. They always ask about extra vaccines that not necessary and you can get it cheaper in other places or free if you have insurance. Otherwise, the Covid test appt patients sit closely other doctor appt. They don't have 6ft social distance as other medical locations. It's serious if one patient have positive Covidtest read more

NEVER AGAIN. I would give negative stars if I could. I initially called to make a telehealth appointment but was told I needed to come in because I was a new patient. When I got there, they sent me home because the results of my Covid test weren't back yet. (They couldn't tell me that on the phone???) When I arrived, front desk staff didn't even acknowledge me - not even to say "I'll be right with you." I watched them do the same to everyone else who came in after me. I waited nearly 15 minutes to just check in for my appointment. (Wait times on the phone were just as long.) I waited another 40 minutes after having my vitals taken and then someone barged in (no knocking) and said they had lost my chart. They had to go hunting for it again. Apparently the x-Ray tech leaves early and the front desk staff could not tell me what time they would be back the next day. "He'll be in at 9 or 10." What??? Which is it? Do you not know what time your own staff will be in??? They also charged me the wrong amount - $50 when I should not have been charged at all. When I realized the mistake and called to dispute it, the front desk staff insisted that's what my insurance charged - WRONG! I had to call with my insurance, ask to be transferred to corporate, and then the front desk staff told me that corporate was "too busy" to talk to me. Are you kidding me??? I told them that was unacceptable and only then did I finally get connected to someone who could help. I know office staff deal with sick and irritable folks all day, so I usually try to be extra nice but they really earned this negative review. On top of all that, their waiting room smelled bad. Save your TIME, MONEY, and PEACE OF MIND. Just go elsewhere. read more

I want to give a shout out to Everest Urgent Care in Upper Darby, PA. I recently signed up for health insurance. My PCP was not taking new patients until January 2022, due to covid. I had some very import prescriptions that needed to be filled. I called Everest and they accepted me right away. They also were very accommodating The staff and doctors were very professional. I was treated well. I want to give a special shout out to Despina. She is one of a kind! She is very courteous, respectful and knows her job well. She made me feel special. That is what great customer service is all about. Thank you Despina. You Rock! I would recommend Everest Urgent Care to anyone who wants to get treated fairly and with respect during your visit. Thanks again Despina. Michael M. read more

My walk in was speedy and on point! From the sweet front desk lady to the nurses and doctors, everyone was very sweet and worked with intentions to get you in and out but cared for correctly. I will definitely make this my number one urgent care facility and recommend others to make it theirs as well. Do not be discouraged based on other reviews and it's location. It's actually quite convenient. read more

Amazing staff. This was my first time here, and the staff are very efficient in getting you to different rooms and pinning down what you need. Everything was just really smooth here read more

My aunt has been bothered by vertigo for years. She went to see several doctors and took medicines for that but all did not work. Finally Dr. Xie from Dr. Li's office helped her get rid of the symptoms of the vertigo. The therapies that Dr. Xie did was very helpful to my aunt. Now she did not fell the dizziness anymore. The neck pain got release a lot. It's a big change to her life. She deeply appreciate Dr. Xie's knowledge and skill. Thank you! read more

We came here for an appointment for immigration paperwork and it's been an ordeal. Things to know they don't tell you at all when you call in to schedule the appointment is it doesn't matter if you schedule a time for the appointment you que up with whoever walks in that day so it's pointless to do so. Then they don't complete the entire visit that day they make you come back after getting blood work again to do it all over again. There's apparently only one doctor that does the appointments for immigration and after being told while being scheduled multiple times by the staff for particular days for the second appointment he just didn't come in that day so come back again. So after taking off for 4 days from work for an appointment that should have been completed we get seen over 3 weeks after the initial visit further delaying our paperwork. Staff doesn't care and seem to know it is the way it is so do yourself a favor and find someone else that does these visits and go see them. Hope this helps inform others in knowing the way they operate so your paperwork isn't delayed because of a medical that should be straight forward. read more

I only went here because its a couple blocks from my house. I get strep throat every year and I know when I have it. I told them my symptoms and said I suspected strep. The nurse doing my intake with my blood pressure didn't even understand me and had another person come in to write down my symptoms. No one asked me any of my medical history, allergies OR if I was taking any other medications. The "doctor" looked at my throat and pulled out his phone to look up with prescriptions to give me. Never even swabbed my throat for strep. I then inform him I have a blood clotting gene mutation for medication purposes to which he responds "well you really shouldn't be an occasional smoker then". I roll my eyes and say "yes I know" and he says "well then that's on you"....um no. If you prescribe me a medication that has a blood clotting side effect while I already have a high risk for blood clots, then that, doc, is on you. I will never return to this place and I don't recommend anyone else does either. read more

So it took 10+ calls and over 9 hrs to get a response from them. They took blood and urine sample on Thursday... we had to call Tuesday to TRY and get answers and results back. After multiple calls, they told us that we needed to schedule a follow-up exam from our follow-up exam we had on Thursday. Spoke to a couple different people and they said that the result are Strange and they needed me to come in again. FINALLY a dr calls back after 10+ calls JUST to tell me the results are normal. So WHY did I need to schedule a follow up to have them tell me that everything is normal??? I bet they just want the copay money... right? Place is not recommended unless you want to be treated like an ATM for them to get money from you and your insurance. read more

This is my primary's facility. No long waits and they usually get you in and out within 30 mins from start to finish.