I did not enjoy living here. I had to pay 3x the cost of rent to break the lease which wasn't…read moreexplained to me before I decided to lease. Also they don't have maintenance available on weekends for a 2 bedroom apartment unless it's a major emergency. I've also had multiple packages lost. Additionally, I don't feel that the management team has given me the benefit of the doubt anytime I had a grievance. I was not given any move out instructions (have the apartment cleaned) but was charged for these things on the final bill.

My tour was amazing! It's such a nice staff and clean property. Miguel was outstanding. I can't…read morewait to live here!

I have lived here for 8 months now and I am very pleased with all the improvements being made in…read morethe complex. I moved into a completely renovated 2 bedroom apartment. Now they are replacing roof, windows, and sliding doors. They recently got new laundry machines with a refill card system. The parking lot was also newly paved. Whenever I have requested any small repair or concern, I was responded to quickly and efficiently. I hope to remain here for a long time.

I lived here for years and I'm only leaving because I'm leaving the city. Otherwise I would renew…read moremy lease again. I'm actually sad to be leaving. The community is beautiful and the amenities are kept clean and well maintained. Maintenance is really fast, to the point where some issues have been addressed same-day. Pest control concerns are addressed quickly and the leasing office answers the phone almost always. The staff on site are kind and helpful. I have hardly had any issues living here, and any issues I did have were usually not at the fault of Greystar. I've looked at other Greystar residences nearby and this is one of the nicest ones in the area at this price point. Rent does not skyrocket year after year.

Terrible experience. Management was way better when I mover in 3 years ago, don't recommend signing…read morea lease here. You'll be following hundreds of rules or paying fines.

Had the best help from Udelka in the from office with getting moved in quickly and the unit was to…read morebe expected for the area and pricing. I've had maitnence help when requested within 48hrs. The move in process was easy and I was provided a virtual preview since I was moving in quickly they were having the unit cleaned. It's not the fanciest place and is older but I've seen older properties in worse condition with terrible response time so I am happy and grateful. Only complaint was walls are thin in case of loud neighbors.

Overall, negative experience during application and screening process. Customer service skills: 0…read more Rude and pushy for a deposit to "hold unit" before they even tell you which unit. I would not advise to apply here.

Honest Review of Villa del Mar Apartments I rarely leave…read morereviews, but this one needs to be shared. In September 2024, I signed a lease for a studio at Villa del Mar mainly because of the price and location. From the start, the office staff didn't seem very friendly, but I brushed it off and appreciated how quick and easy the leasing process was. Move-in day came a month later, and things went downhill immediately. They never show you the actual unit you'll be renting--just a "model"--which looked clean and fresh. But the unit I moved into smelled musty and mildewy. I also found several dead German cockroaches, and a large hole in the A/C handler area that I ended up sealing myself just to keep more pests out. The wallpaper looked like it had been painted over, with bubbles everywhere. I'm not usually a complainer, so I fixed what I could and tried to move on. Then came the first electric bill--outrageously high. The A/C units are extremely old, and clearly inefficient, but I knew mentioning it wouldn't lead to any improvements. The valet trash service, which you're required to pay for, is terrible. Residents leave trash out all night, attracting animals. Management sends reminders but never enforces anything. One night someone moved my trash bag next to an abandoned car in front of my apartment, and I was the one who got threatened for it. Speaking of that abandoned car: it sat right in front of my door for months with a flat tire, and despite my repeated complaints, management did absolutely nothing. Move-out day couldn't come fast enough. While packing, I found signs of more German cockroaches inside my electronics--disgusting. The building clearly has a serious pest issue. After inspection, I thankfully got my full deposit back... but actually receiving the check was another nightmare. They claimed it got "lost in the mail" twice. It took 75 days and me filing a small-claims notice before they finally sent my money. Overall, I would not recommend this place to anyone. Stay away. The complex has potential, and I will say they offer community activities and communicate regularly with residents. But the owners seem to do the bare minimum to keep units rented. They need to repave the parking areas, update the HVAC systems, address the pest problems, and get the musty smell under control. I hope this review helps anyone considering moving here. Writing this was worth it if it saves someone else the frustration.

I've been here for 5 years now. Maintenence for emergencies is pretty quick. I like that these…read morebuildings are one story. The area is good, right near the mall and Cranes Roost. I do not feel like management really cares about the residents here. We are supposed to have amenities that include 3 pools, a gym, a car wash station, and a tennis court. At any given time, if I go to a pool, it could be locked off with no warning. Same with the gym. I'm trying to work out every day and when I went to the gym today, it was locked up. On a Saturday. No signs. No messages to the community letting us know it would be locked. The gym is also rarely cleaned and I'm not sure how sanitary it is. I'm pretty tired of having to go with the flow of not being able to use amenities I pay for. The car wash station has been out of service for months now. The pools also only have 1 door open at a time for each pool so if you don't choose the right side, you'll have to keep walking around the entire gate, guessing which one is open. Aniyah (in the office) is really nice. So is Zelma and some of the maintenance people. I just feel like another number here and that even if I complain, things aren't kept up. If I call and ask about something nicely, I generally get a response that reminds me that they do not care to help. Aniyah is the exception. She's very nice but that doesn't mean things get done with maintenance.

I looked at many places but I fell in LOVE with the apartment as soon as I seen it. I applied the…read moresame day and thanks to Stephanie the application process was so smooth. She was such a gem, she kept me updated throughout the whole process and made sure I was always in the loop so I'm not left guessing or worried. I have ZERO complaints and I've been loving my new home.

AS A RESIDENT Pros:…read more *friendly and knowledgeable staff who build a relationship with you *very well maintained property -- it always looks pristine *amazing amenities -- pool, game room, cardio room + weight room, wine bar, covered garage available, valet trash 5 days/week *multiple monthly resident events *resident portal for easy payment and maintenance *each unit is thoroughly and regularly maintained by the staff, including fire/smoke detector checks, fire extinguisher checks, AC filter replacements, dryer vent cleanouts, etc. *elevators available *very pet friendly including a dog wash room *carpet only in the bedroom Cons: *the other residents -- I don't know what it is, but everyone who lives here is very rude, entitled and inconsiderate of their neighbors. *people don't respect quiet hours -- I was consistently woken up to vacuuming and furniture moving above me anywhere from 2am-6am. And likewise, other people didn't haven't realistic expectations for regular living sounds during daytime hours. The person below me would bang on his ceiling for "rolling things" in the middle of the afternoon. *people don't respect that it's a non-smoking community -- my next door neighbor smoked so much weed in his apartment that it would infiltrate mine through the walls and vents. *pet friendly community, but very disrespectful pet owners -- it's a pretty small community with A LOT of dogs. The walking area is always covered in dog poop even though bags are provided. *elevators available but not always working -- sometimes one is out of service for weeks at a time *there's only 2 exits for each building which didn't seem like an issue until living in it, especially with the dog situation *package room is always chaotic, unorganized, and deliveries left in the wrong building *these apartments are too expensive and the staff work too hard for your fellow residents to make such a negative impact, but here we are. AS AN OFFICE RENTER Pros: *clean and professional office area *shared kitchenette/break room with a microwave and fridge *access to all community events and amenities listed above (except valet trash) *leasing office promotes your business to the residents *free coffee machine to offer your clients *conference room *guest WiFi available Cons: *residents are SO loud above you *conference room is first come, first serve *conference room was not sound proof (the noise from residents and music playing in the lobby was pretty distracting in a meeting). *separate entrance to the building through the office spaces, however, it is completely blocked by landscaping so you have to walk around anyway making that door kind of pointless

Asides from the negative reviews mentioned in the thread, I so far beg to differ. So far I've had a…read moregood experience with maintenance being attended to extremely quick and with gray promptness. I appreciate the notifications I receive once I had a request submitted. First things first, you are moving into an apartment, so things are expected, either noise in the hall (given that it is a building), neighbors footsteps up stairs and possible noise from your next door neighbor. However, the only experience I have had is my neighbor walking which doesn't bother me, and that is someone who can be sensitive to noise. The closer you are to city limits, the more sound will echo through as these construction developments aren't built off pure cinder block. There's multiple layouts to choose from, and many amenities within your apartment offered, especially spacing. The front office staff is great and extremely hospitable. Everyone always answered and attended to my questions prior to moving in. Their customer service is great and welcoming, and this is someone who's worked done customer service nearly over 15 years. I love the gym, the pool looks extremely well maintained, I've already made use of the club room which is extremely fun and cozy ! Most of all I love all the activities offered every month. Personally, come check it out for yourself, you can determine whether you like it while you tour around.

From the moment I walked in and after speaking to Keona I knew I was at home. She made sure we got…read moreeverything we needed and wanted in a unit and got our approval instantly! I appreciate Keona and her great personality!

Adele Place was my first home with my fiance. We moved across the country for a job opportunity for…read moreme and we searched high and low for the perfect apartment for us. We are both really grateful to have lived here, even though it was short lived. My job transferred me to Vegas after only 6 months of our move in date. Luckily for us, we knew that was a possibility and opted for the early cancelation option of the contract, where if you leave before your 1 year is up, you pay for two months notice, which saved us quite a bit of money all and all. The staff was always super nice when we had interactions, and our very few maintenance needs were handled quickly. We were lucky enough to be the first people who got into our apartment after it had been newly renovated. I loved having an in unit washer and dryer and the floors were super easy to clean. Honestly, it was the perfect size for our first place together and sometimes I get home sick when I think about it. We had a first floor one bedroom. Our next door neighbors were awesome, we never really got to know the directly above us neighbors, but the neighbors up and over from us were a couple who fought a lot. No major disturbances though. We did pay for a designated parking spot and I do think that was a smart decision. We were living in Orlando during hurricane Irma. We evacuated, but there was minimal damage to the property as a whole, and none to our apartment. We did lose power for a couple day, but nothing major. We were a nice distance from the garbage compacter, not too close but easily walkable. My only complaints were that (as with anywhere and everywhere) many pet owners did not clean up after their pets. Kind of frustrating when you watch it happen out your patio blinds, but I am a very non confrontational person so no one ever got called out on it. That and we never got to see the fitness center open. It was supposed to open a month after we moved in but it just kept getting delayed. If you are considering living here, I say do your research and highly consider it. It feels like a little Oasis away from the craziness of Orlando. And if you do live there, take advantage of the hammocks. I wish I did more!

Daniel Almeida is the best!! I've lived here for over 4 years and the entire staff is super…read morefriendly and accommodating. I think my favorite thing about the complex is how swift and on point the maintenance team is. Daniel has serviced my apartment multiple times and on all occasions he has went above and beyond. He did what was requested of him and so much more. On one occasion he was off and heading to a dinner date with his wife and I called him for an emergency. He not only fixed the emergency but he also assisted me with other things in the apartment. On another occasion I requested someone take a look at the AC vent in my bedroom. Daniel came and he not only fixed the vent but he also noticed inconsistencies in the AC unit power. He spent over an hour servicing the AC and maintained a very friendly presence. Daniel is beyond amazing!