Boyfriend took me to Shepherdstown for a much needed weekend getaway from DC. I decided to look…read moreinto getting some pampering while in town. I found Lotus through a Google search and after looking over their website decided to book an hour long facial with Chrissy. My experience was wonderful. Chrissy was so nice and so professional. I could tell that she really enjoys what she does! The products were all very high quality. Also, waxing was included with the price of the facial so I it's really a great value. I'll definitely be back next time I'm in the area!

I have been going to Shear Power for awhile and am very pleased with this salon. Leslie is…read morewonderful and so very nice.

I have been looking for a good hair place for years. It is really difficult -- especially in this…read morearea -- to find someone who can't only cut and style hair, but do it well. I bought the Groupon for the haircut and partial highlights. When I got there Angela was finishing up some formal styles but got me in at the time that I made my appointment for. We talked about what I wanted to do -- even more surprising, she understood what I wanted! I'm so used to stylists not caring or understanding what I want to do with my hair. She got my foils in and let me hang out while she did some other haircuts. I watched her with kids and was amazed. She did a great job even though the kids were squirming the whole time! After we got my foils out she started on my hair. I do have short hair, but want to grow it out. She did a great job trimming and making sure that nothing was uneven, then she talked to me about what she plans to do next time I come back so we can make sure my hair grows naturally and doesn't look like a helmet of hair. Overall I was pleased with the service. The other reviewers are right -- this place isn't much on the outside but it is very spacious inside. The service was great and I look forward to going back -- and finally having someone who knows what she's doing with my hair!

Anna is amazing with skin analysis, facials and make up! I've seen my skin improve and often…read morereceive compliments. She also offer skin care and makeup application classes. Very nice vibe and personal service!

Had a superb and healing massage today. Booked 60 minutes and the masseuse was very skilled…read more Short form to fill out in which i indicated my problem areas. An hour plus of discovering all the knots of tension in my body. Would return!

Wonderful family owned salon that took care of my uneven highlights. Very friendly and great at…read morewhat they do! Will be coming here from now on!

Having moved into the area recently, I needed to find a new waxer, and I was SO happy. I made an…read moreappointment on Friday for Saturday - and I will definitely be coming back to Cristallo Blu. Renee was a fantastic waxer - friendly, with excellent attention to detail, and actually listened to what I wanted. I had my eyebrows completely ruined about 8 months ago, so I hadn't let anyone touch them - but Renee did a beautiful job on them, and gave me tips on ways to achieve certain looks with my eyebrows using makeup. The only thing I would change? There is no 'Cristallo Blu' sign on the actual building, so was a little confused on where exactly they were in the small complex they are in.

My first visit for a pedicure and manicure was beyond my expectations. Every interaction was…read morepleasant with everyone. My experience was relaxing with Shelia. She was fabulous. I plan on having all my beauty services there now. Their prices are very reasonable for the industry.​

Leanne is always accommodating to my wants, but I always trust and default to her experience and…read morerecommendations; not only for what is best for my individual needs (for maintaining a style I can manage) but also for looking out to creat a plan that maintains the health and integrity of my hair. I feel her ability to listen and lead me in a direction to take care of my locks is top-notch. She recommends products that are superb, gives me great cut, and highlights, and makes sure I rebook my next appointment (as to not forget to take care of my needs and hair goals). Thanks Leanne for taking such great care of me and my family! -Dana FitzGerald Charles Town, WV

Called to make an appt and ask about coloring and waited and someone picked up and just hung up on…read moreme! As far as I'm concerned, this is no way to run a business. Rude !

I have been a loyal customer of this salon for several years, which makes writing this review…read moreextremely disappointing. I came in for a pedicure, manicure, and wax appointment. During removal of remaining gel product, the technician repeatedly used the drill to grind away the leftover gel rather than soaking and dissolving it. As he continued, the drill became increasingly hot and began burning my nail area. I told him the drill was becoming too hot and hurting me. Instead of stopping, checking my nail, or adjusting his technique, he dismissed my concern and stated, "It's not even powerful," then continued drilling. The process continued despite my complaints, and there were multiple instances where the drill came into contact with my skin. The experience was painful, careless, and completely lacking in sensitivity to what I was saying. Because of how I was treated, I made the decision not to continue with the manicure or wax service. When I went to the front desk and explained that I would not be moving forward because of the technician's treatment and behavior, the technician came to the front and loudly asked, "So you're not getting the wax?" After I said no, he proceeded to curse at me in Mandarin. What is unfortunate is that there seemed to be an assumption that no one would understand what was being said. Some people do understand Mandarin. I did. The comments were inappropriate, disrespectful, and entirely unprofessional. I chose not to argue, raise my voice, or create a scene because I refuse to respond to disrespect with more disrespect. I simply left. What concerns me most is not only the verbal treatment afterward, but the fact that a customer expressed pain during a service and was ignored. My finger is still hurting from the excessive use of the drill, and I am monitoring the situation closely. After years of supporting this business, this experience ended that relationship for me. I will not be returning, and I strongly encourage management to address both customer treatment and service practices before someone else has a similar experience.

Went in for a manicure and pedicure - noticed during my service the nail techs were reusing nail…read morefiles between clients. They were more importantly using already ope. Metal tools without autoclave use! Not only is this a health code violation this is a REAL HEALTH RISK!

Comfortable relaxed space, great pricing and inclusive service offerings. Lots of on street parking…read moreavailable in the neighborhood.

I scheduled last minute for a lash lift and tint before traveling. The location is tucked away in a…read moreneighborhood and you might miss it if you aren't looking. The experience was so relaxing and my lashes look amazing. It's been a month and they still look great. I even got a message today with a discount for my birthday I'm definitely planning to become a regular (as much as my bank account will allow!)