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    Natalie's Nails

    2.4 (94 reviews)
    Ultra High-EndNail Salons, Waxing, Eyelash Service
    Closed 9:00 am - 8:00 pm

    Services - Natalie's Nails

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    14 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Waxing

    Natalie's Nails Photos

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    Recommended Reviews - Natalie's Nails

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    Had my nails done 07/23/25 3 weeks later I have mold/fugus. In 40 years of getting my nails done. I have never had this happen.

    Rough short square. Bad manicure.

    I couldn't get to the place I normally go to, so I went to Natalie's as a walk in. I did expect to wait, but I waited for an hour. The fella that did my pedicure and manicure gave me the chills. He would try to talk to me in this higher pitched voice and he'd talk to his coworkers in a lower voice. It was creepy. He used the Dremel tool on my toes and I asked him to be careful because I have thin nails. My toe still hurts from it. He placed very hot towels (and very stained) on my legs. I asked him to take them off and he waved it and put them back on. My legs were pink when he finally took them off. I reminded him that I had thin nails when he did my manicure. He either didn't understand or didn't listen. He took my length and gave me square nails. He should have asked what shape and if I wanted them trimmed. He put shiny sprinkles on my nails which looks awful. He also put a very hot towel on my hands. I was honestly too scared to say much to him. I used to go to this shop two years ago and was very pleased which is why I went back. It's not the same. It's dirty, unprofessional, and downright scary. I won't be back.

    Alyssa work!!

    whether it be Emily, Wendy, or Alyssa.... Everyone at Natalie's nails always does such a great job. I will be going there from now on.

    I received a pedicure and this is how they let me walk out the door!
    Vickie W.

    The worst pedicure I have ever received! They called me and offered me 15 percent off my next visit! I will never go back!

    Dipped nail with big glue blob to adhere bling!
    Linda M.

    The manicurist that I got named Son was just downright disrespectful... I will never go back! My nails look like crap and he had a tremendous attitude just because I asked him if that was the real color of the dip because it didn't look like it the color that I picked in the book! his response was to say " oh my God" and then speak Vietnamese to the other manicurist. When he called another female manicurist over she gave me a ridiculous explanation, saying the colors were only similar to in the book!!! Well, that's certainly the first time that I've heard the colors are only similar!!! When you first entered the salon there's a lot of glam and glitz and it feels like it's going to be a nice vibe and a great experience! Then you see the yucky dirty pink waiting area chairs Which is the initial turn off and then dealing with poor service and rudeness is the final blow! Makes me think about the saying, " all that glitters is not gold ". I paid $90 with 20%tip for a dip manicure with bling that are clunky and ugly. My friend said that certainly doesn't look like what you usually get. So my advice is spend your money where you're appreciated and people are pleasant. I am choosing one of the other places around Charles Town and I'm sure that they will appreciate a happy customer is grateful that tips well and enjoys the experience!

    Broken Nail

    This was my first time coming in to get my nails done after the remodel. I'll admit, the vibe is so nice, but oh my gosh, the services... not the best. i went in to get birthday nails and a week later, my pointer finger acrylic FLEW OFF while i was playing a CARD GAME. I was so disappointed but had the time to immediately go in to get it fixed. I had a different nail artist this time and everything. What i thought would be a $30 fix because it was just to fix one nail and change the color ended up being another $60 i had to pay and they treated it like a WHOLE NEW SET. I couldn't just say no because they told me how much it would be when i got to the lady who had the tablet, so i had to pay the whole price. i didn't even get a new design, i just got plain blue (see picture) now, another week has gone by and here we are, once again, another nail broke. I have NEVER had a nail broke on me from any other nail salon, only Natalie's Nails. It's safe to say i am NEVER going back. I spent $120 plus tips both time just to have a nail break a week later making me take them off. DO NOT come here. it's a waste of money and time. I am highly disappointed and i really wish i could get my money back because this is ridiculous. Natalie, do something. Down below is a picture of the nail that just broke. I'm not even going to go in to pay to have them do something to it, because knowing them, they will charge me another $50 for just taking them off and putting nail polish on. They are too expensive for what they are. I get they have to make up for the lost revenue but this is ridiculous. if you want to up the price, up the quality and service. Also, an additional $10 to clean up your cuticles?!?! That's usually free EVERYWHERE ELSE. Never. Coming. Back. You shouldn't either.

    Short Acrylic Chrome with blue
    Chelsea M.

    Having been a patron to Natalie's since 2020, I have seen the transformation! They have a gorgeous newly renovated salon with new management and it is worth a visit! I have found an excellent manicurist and she has consistently given me perfect nails for months. The staff have been friendly, accommodating, and helpful! I recently brought in my disabled mother-in-law for a full service pampering and they took amazing care of her! They adjusted and gave her everything she needed despite having healing injuries to her toes and arm from recent surgeries. I can't thank them enough for making it a special memory for us both. Make an appointment advance and get to know a good manicurist. Treat people with respect and you get it in return. And I have such a nice place to go get my nails, and brows done!

    Sandy P.

    Update: only day 2 and a nail broke. Truly poor quality job. So I ended up here because my regular salon was shutdown for Covid. I called and got an appointment for the next day. Well.....let's just say, there's a reason a place has openings. The tech handled me roughly, pulling and twisting fingers. Whenever I wanted to talk to her she got annoyed. She talked on the phone practically through an entire acrylic service and also through the pedi. She was happy though to push me into getting more than what I came in here for. I mean why would I want candy canes on my nails? What am I, 12?! She also wanted me to get a full set, when all I needed was filled in. She says, you come back right away!! You get full set! My nails look good but I am worried about not letting them cure long enough. She was rushing rushing. Will update if they fall off....FYI: I did threaten during the service to walk out. The pedi....super hot towel! When I said it was hot, she says, "she complain too much..!" The service went on without a hitch, mainly bc I didn't speak. After all services were complete, she says "You go over there!" Check out the pic of my heel, post pedi. Beautiful right!

    Love my nails!

    Definitley recommend this nail salon just moved here from Hampton Roads and love it! Vine was great!

    Peeled and Cracked

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    2 years ago

    She is Amazing. I have thin nails and she was very gentle! I will be using her again!

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    2 years ago

    I went there 4 times in 2 months 3 out of the 4 times my nails were different shapes and different lengths. It's a beautiful place though.

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    4 years ago

    Ehhh they alright, if you like paying 60$ for having dents on the surface of your full set of acrylic nails and the side paint shaved off.

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    Page 1 of 3

    Ask the Community - Natalie's Nails

    Review Highlights - Natalie's Nails

    I recently brought in my disabled mother-in-law for a full service pampering and they took amazing care of her!

    Mentioned in 2 reviews

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    Sherry's Hair Design

    Sherry's Hair Design

    (1 review)

    I was referred to Sherry's by a friend but had my own stylist, whom I really like. However, I…read morefound myself in a pinch prior to an important meeting. My stylist wasn't available on such short notice and I had a mess of faded color in that awkward growing out stage of length. My appt. was with Leslie, who did an awesome job! She made me feel heard/understood regarding what I wanted as well as what I wanted to stay away from. She asked me questions throughout the cut, made suggestions but did not push her opinion. With the color, I gave her the liberty to fix the mess I had created. In both instances, the result was beyond what I expected. Everyone loved my hair and I've received quite a few compliments from friends and strangers alike. I also had my eyebrows reshaped while I was there. I'm not big on waxing, as I have very sensitive skin, so I don't have it done regularly. The few times I have had it done, my brows have always been trimmed up but never reshaped. Although I did break out from it, I am happy with the result. I prefer my brows with more of an arch than previous trimming. Further, the price for everything (cut, color, highlight, wax) was $118; much lower than I had expected it to be. That alone made a huge impression: great service for an affordable price! The only downside (reason for 4/5 star rating) is that in her thoroughness, she took a lot of time. The appt. was at 12:30 and I didn't get out of there until 3:15. Perhaps it was due to the two-toned color and carefulness of Leslie, particularly because I am a new customer and she may not have wanted to rush it/didn't know me. Now that I know my appts. at Sherry's will last longer than my regular stylist, I will allow more time for them. Even with the extra time allowance, I will definitely return for other appts. I was impressed with Leslie's ability to actively listen and consider what I wanted above her own professional opinion, as well as her excellent skill in applying my wishes.

    Natalie's Nails - othersalons - Updated May 2026

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